Mini cart infinite loading

  • Resolved dirdepom

    (@dirdepom)


    2 months, 2 weeks ago

    Hello, we tried using the plugin on our website but every time we activate it the mini cart goes into an infinite loop when the cart is empty, like in the screenshots below:

    View post on imgur.com

    Do we need to some special configuration for it? We are using porto theme

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    2 months, 2 weeks ago

    Hi there,

    Typically, WooCommerce is natively compatible with WP Super Cache. WooCommerce sends information to WP Super Cache so that it doesn’t cache the Cart, Checkout, or My Account pages by default.

    Could you tell me more about how your mini cart is configured? Is it built into your theme or do you use a plugin for the mini cart?

    Could could you please post your site URL here so that we can have a look at your site and test the mini cart? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thank you!

    Thread Starter dirdepom

    (@dirdepom)

    2 months, 2 weeks ago

    Hi @pehaa, just sent in a ticket with our website link. As far as I know the mini cart is configured with the theme’s template, I looked for any overwrites from the child theme or so and was unable to find anything. Worth mentioning the loop stops when you add something to the cart it only seems to be an issue when we have an empty cart. Through the support ticket I can provide more info even files as needed. Thanks!

    Plugin Support Emily A. (a11n)

    (@happyaxident)

    2 months, 2 weeks ago

    Hi @pehaa, just sent in a ticket with our website link. 

    Thanks very much! I’ve located the ticket and we will continue the conversation there.

Viewing 3 replies - 1 through 3 (of 3 total)
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