Staging to production backup not available

  • Resolved agpopescu

    (@agpopescu)


    7 months ago

    I have synchronized my website from staging to production and I am unable to retrieve the backup from JetPack. I should mention that the staging website was also deleted by WP (bc we downgraded the plan, from Business to Personal, which does not host a staging website).

    Does anyone have any solutions as to how I can retrieve my staging website or a backup, that should have been done after the synching?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dan (a11n)

    (@drawmyface)

    6 months, 3 weeks ago

    Hi there. I see that you’ve been in touch with WordPress.com support regarding this issue, so I’ll mark this one as resolved. Since you have a paid WordPress.com plan, it’s best to continue to contact WordPress.com support directly if you need further help.

Viewing 1 replies (of 1 total)
  • The topic ‘Staging to production backup not available’ is closed to new replies.