Submission Considered as Spam

Hey everyone,

I’m facing a bit of an issue with a form that’s supposed to protect the content on the attached page. Basically, users need to fill in some details before they can download the file.

However, after filling out the form, it returns an error message: “There was an error trying to find your download. Please try again later.”

After looking into it, it seems this message appears because the submission is considered SPAM. The weird part is that it only happens to one person among all the others who have filled out the form, making it tricky to figure out.

Just a note, the person in question is definitely not SPAM 😅

The plugin is up-to-date, and I’ve reinstalled the reCAPTCHA integration (the one in Contact Form7).

Has anyone else encountered this issue and found a solution?

Thanks a lot in advance!

The page I need help with: [log in to see the link]