• Resolved Ernesto

    (@wdevsitegmailcom)


    When I configure the subscription service with Jetpack, two fields appear in the footer

    • This topic was modified 1 month, 2 weeks ago by Ernesto.

    The page I need help with: [log in to see the link]

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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @wdevsitegmailcom

    Usually if this is happening, it is because of one of the following items:

    Check Theme Settings:

    • Ensure your theme is not adding the subscription form multiple times. Some themes have built-in areas for subscription forms, which can cause duplication.

    Widget Area:

    • Go to Appearance > Widgets and check if the Subscription form widget is added multiple times to your footer or other widget areas.
    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @wdevsitegmailcom,

    Do you still need help with that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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