• ResolvedModerator Steven Stern (sterndata)

    (@sterndata)


    Volunteer Forum Moderator

    See https://www.loom.com/share/5e5fc972955246ed8dbfdfaf35d741fb

    I’m creating a tiled gallery and adding a bunch of images. Some of the tiles never load a image. I’ve tried before waiting up to 10 minutes. The video above shows this.

    Debug Info:

    
    ### wp-core ###
    
    version: 5.6
    site_language: en_US
    user_language: en_US
    timezone: America/Chicago
    permalink: /%year%/%monthnum%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www/stevenstern.me/wordpress
    wordpress_size: 50.77 MB (53238136 bytes)
    uploads_path: /var/www/stevenstern.me/wordpress/wp-content/uploads
    uploads_size: 434.23 MB (455327521 bytes)
    themes_path: /var/www/stevenstern.me/wordpress/wp-content/themes
    themes_size: 9.30 MB (9753057 bytes)
    plugins_path: /var/www/stevenstern.me/wordpress/wp-content/plugins
    plugins_size: 76.72 MB (80443021 bytes)
    database_size: 15.75 MB (16515072 bytes)
    total_size: 586.77 MB (615276807 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: SDS TwentyTwentyOne Child (2021-child)
    version: 1.0.0
    author: Steven Stern
    author_website: https://www.sterndata.com
    parent_theme: Twenty Twenty-One (twentytwentyone)
    theme_features: core-block-patterns, automatic-feed-links, title-tag, post-formats, post-thumbnails, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, dark-editor-style, editor-style, editor-font-sizes, custom-background, editor-color-palette, editor-gradient-presets, responsive-embeds, custom-line-height, experimental-link-color, custom-spacing, custom-units, jetpack-geo-location, jetpack-content-options, widgets
    theme_path: /var/www/stevenstern.me/wordpress/wp-content/themes/2021-child
    auto_update: Disabled
    
    ### wp-parent-theme ###
    
    name: Twenty Twenty-One (twentytwentyone)
    version: 1.1
    author: the WordPress team
    author_website: https://wordpress.org/
    theme_path: /var/www/stevenstern.me/wordpress/wp-content/themes/twentytwentyone
    auto_update: Disabled
    
    ### wp-themes-inactive (5) ###
    
    2015 Child: version: 1.0.0, author: Steven Stern, Auto-updates disabled
    Twenty Fifteen: version: 2.8, author: the WordPress team, Auto-updates disabled
    Twenty Nineteen: version: 1.9, author: the WordPress team, Auto-updates disabled
    Twenty Seventeen: version: 2.5, author: the WordPress team, Auto-updates disabled
    Twenty Twenty: version: 1.6, author: the WordPress team, Auto-updates disabled
    
    ### wp-mu-plugins (1) ###
    
    Health Check Disable Plugins: author: (undefined), version: 1.0
    
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    Antispam Bee: version: 2.9.3, author: pluginkollektiv, Auto-updates disabled
    Autoptimize: version: 2.8.1, author: Frank Goossens (futtta), Auto-updates disabled
    BackWPup: version: 3.8.0, author: Inpsyde GmbH, Auto-updates disabled
    Black Studio TinyMCE Widget: version: 2.6.9, author: Black Studio, Auto-updates disabled
    Comet Cache: version: 170220, author: WP Sharks, Auto-updates disabled
    Custom Login Page Customizer: version: 2.0.1, author: Hardeep Asrani, Auto-updates disabled
    Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community, Auto-updates disabled
    Jetpack by WordPress.com: version: 9.2.1, author: Automattic, Auto-updates disabled
    MainWP Child: version: 4.1.3.1, author: MainWP, Auto-updates disabled
    Site Kit by Google: version: 1.23.0, author: Google, Auto-updates disabled
    Standard Stuff (SternData): version: 2018.04.03, author: Stern Data Solutions, Auto-updates disabled
    Wordfence Security: version: 7.4.14, author: Wordfence, Auto-updates disabled
    WP-Sweep: version: 1.1.3, author: Lester 'GaMerZ' Chan, Auto-updates disabled
    WP Crontrol: version: 1.9.0, author: John Blackbourn & crontributors, Auto-updates disabled
    Yoast SEO: version: 15.5, author: Team Yoast, Auto-updates disabled
    
    ### wp-plugins-inactive (5) ###
    
    Akismet Anti-Spam: version: 4.1.8, author: Automattic, Auto-updates disabled
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
    iOS Images Fixer: version: 1.2.4, author: Bishoy A., Auto-updates disabled
    Show Current Template: version: 0.3.4, author: JOTAKI Taisuke, Auto-updates disabled
    WordPress Beta Tester: version: 3.0.9, author: Peter Westwood, Andy Fragen, Auto-updates enabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1691
    imagemagick_version: ImageMagick 6.9.11-27 Q16 x86_64 2020-08-11 https://imagemagick.org
    file_uploads: File uploads is turned off
    post_max_size: 16M
    upload_max_filesize: 16M
    max_effective_size: 16 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 23 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 768
    	imagick::RESOURCETYPE_MAP: 23 GB
    	imagick::RESOURCETYPE_MEMORY: 12 GB
    	imagick::RESOURCETYPE_THREAD: 1
    gd_version: 2.3.0
    ghostscript_version: 9.53.3
    
    ### wp-server ###
    
    server_architecture: Linux 5.9.16-200.fc33.x86_64 x86_64
    httpd_software: Apache/2.4.46 (Fedora) OpenSSL/1.1.1i
    php_version: 7.4.13 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1800
    time_limit: 240
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 16M
    php_post_max_size: 16M
    curl_version: 7.71.1 OpenSSL/1.1.1i-fips
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.4.17-MariaDB
    client_version: mysqlnd 7.4.13
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/stevenstern.me/wordpress/wp-content
    WP_PLUGIN_DIR: /var/www/stevenstern.me/wordpress/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### jetpack ###
    
    site_id: 87008873
    ssl_cert: No
    time_diff: -1
    version_option: 9.2.1:1607699800
    old_version: 9.2:1606851938
    public: Public
    master_user: #1 sstern
    current_user: #1 sstern
    tokens_set: Blog User
    blog_token: WN7W(rr3)CWmCDteZtEFMnmrZ1!tCTSv
    user_token: 7T70^EI3HEwaHspCyvAELu#Za%Hm!xG^
    version: 9.2.1
    jp_plugin_dir: /var/www/stevenstern.me/wordpress/wp-content/plugins/jetpack/
    plan: free
    protect_header: false
    full_sync: {"started":"Thu, 07 Jan 2021 19:27:27 +0000","finished":"Thu, 07 Jan 2021 19:27:42 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
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    sync_lag: 0 seconds
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    full_sync_lag: 0 seconds
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    idc_optin: true
    cxn_tests: All Pass.
    
    ### google-site-kit ###
    
    version: 1.23.0
    php_version: 7.4.13
    wp_version: 5.6
    reference_url: https://www.stevenstern.me
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    connected_user_count: 1
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    	openid: ✅
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    	https://www.googleapis.com/auth/userinfo.email: ✅
    	https://www.googleapis.com/auth/siteverification: ✅
    	https://www.googleapis.com/auth/webmasters: ✅
    	https://www.googleapis.com/auth/analytics.readonly: ✅
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    	googlesitekit_authenticate: ✅
    	googlesitekit_setup: ✅
    	googlesitekit_view_posts_insights: ✅
    	googlesitekit_view_dashboard: ✅
    	googlesitekit_view_module_details: ✅
    	googlesitekit_manage_options: ✅
    	googlesitekit_publish_posts: ✅
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    analytics_property_id: UA-1012••••••
    analytics_profile_id: 9618••••
    analytics_use_snippet: yes
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hey @sterndata! I’m sorry to hear about the trouble, but let’s see what we can do to get this sorted. I had a look at the example gallery you shared and noticed the same issue. However, different images were missing than those shown in your video. That leads me to believe it may not be a Photon issue, since different images were affected.

    As a first step, I’d like to rule out any sort of plugin conflict being responsible for the trouble here. For example, I see that you have some security and caching plugins installed, so I wonder if one of those is interfering here.

    Could you please disable all of your plugins except Jetpack? Then try testing again to see if the error persists. If it’s resolved, then enable your plugins one-by-one, checking the gallery each time, to determine which is the culprit.

    Please let us know how that works for you and we’ll go from there!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I can’t pin it on a plugin, but maybe WordFence was blocking things a bit? Dunno. I got the page I n eeded, and I’ll let it go for now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Tiled gallery does not load all images’ is closed to new replies.