User profile images are in broken pixel

  • Resolved Keith

    (@keithkhl)


    8 months ago

    I use below code for images within post that keeps image quality upto 100%

    —

    function sa_custom_params( $args ) {
    $args['quality'] = 100;
    return $args;
    }
    add_filter( 'jetpack_photon_pre_args', 'sa_custom_params' );

    —

    But above code snippet does not affect profile images. Before above code lines, in-post images also were nearly broken. Guess images were compressed too much. I believe I need the same preservation to profile images.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Adnan Haque (a11n)

    (@adnan007)

    7 months, 2 weeks ago

    Hi @keithkhl,

    This seems to be the correct way to do it. It should also apply to profile images. But, quality might not be the only reason for the images to be pixelated. It can be also caused by the image width and height. So, please check those as well. Does the pixelation go away if you disable the feature?

    Thread Starter Keith

    (@keithkhl)

    7 months, 2 weeks ago

    I turned off Jetpack because of above issue.

    Plugin Support Chatoxz (a11n)

    (@chatoxz)

    7 months ago

    Hi there,

    There may be something else installed on the site that’s causing problems.

    The best way to find out if something is interfering is to test for a theme or plugin conflict. You can do that by following these steps:

    1. Temporarily deactivate all plugins except Jetpack, and clear your browser’s cache.
    2. Then, try again. If the issue continues, then you know another plugin is conflicting here.
    3. You can reactivate plugins one by one, checking after each one to discover which plugin is causing the problem.
    4. You can leave that plugin deactivated and/or contact whoever makes that plugin for help resolving the issue it’s causing.

    If deactivating plugins doesn’t help, it may be your theme.

    1. Temporarily activate a default WordPress theme like Twenty Twenty-One.
    2. Then, try again. If the issue continues, then you know it’s a problem with the theme. You can contact whoever makes the theme for help resolving the issue it’s causing.

    You can see these theme troubleshooting steps in detail in our Troubleshooting manual guide.

    I hope that helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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