WooCommerce 6.6.0 Fatal error
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Since WooCommerce 6.6.0 i am getting a fatal error. i deleted all files from server and made a fresh new install but still getting error while using language Deutsch(Schweiz) ,when changing to English(US) wordpress seems to work normally
Viewing 7 replies - 1 through 7 (of 7 total)
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Hi there,
Thanks for reaching out.
Can you please let me know if you have any server error logs available? Also, can you please make sure you are using PHP version 7.4 or higher?
One more thing that could cause the issue here is third-party plugins. Can you please try to deactivate all the plugins, and keep only WooCommerce activated?
Let me know how it goes!
Best,
Hi,
thank you for the fast response.
currently no error logs.
i am using php 8.1i deleted all files on the server and made a fresh install with Deutsch(Schweiz) only woocommerce installed and using standard theme sometimes its working sometimes it doesnt but as soon i upload a new product then getting a fatal error.
now i have installed woocommerce, wp all import and flatsome theme language set to english(US).Hi @nexxo,
Thanks for getting back to us.
Can you make sure your translations are up to date? You can also try replacing the current translation file following this guide:
If the issue persists, kindly provide us with the following:
- System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
- Screenshot of the fatal error: I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge browsers.
Thanks!
### WordPress Environment ### WordPress address (URL): https://top-trade.ch Site address (URL): https://top-trade.ch WC Version: 6.6.0 REST API Version: ✔ 6.6.0 WC Blocks Version: ✔ 7.8.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 12 GB WP Debug Mode: – WP Cron: – Language: de_DE_formal External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.1.7 PHP Post Max Size: 500 MB PHP Time Limit: 1200 PHP Max Input Vars: 80000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.7.38-1 Max Upload Size: 500 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.6.0 WC Database Prefix: wp_ Datenbank-Gesamtgröße: 623.66MB Datenbank-Datengröße: 547.77MB Datenbank-Indexgröße: 75.89MB wp_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Daten: 2.52MB + Index: 4.19MB + Engine InnoDB wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Daten: 2.52MB + Index: 1.97MB + Engine InnoDB wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB wp_gla_budget_recommendations: Daten: 0.22MB + Index: 0.14MB + Engine InnoDB wp_gla_merchant_issues: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gla_shipping_times: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mgmlp_folders: Daten: 6.52MB + Index: 0.00MB + Engine InnoDB wp_options: Daten: 15.11MB + Index: 0.06MB + Engine InnoDB wp_pmlca_links: Daten: 1.52MB + Index: 0.00MB + Engine InnoDB wp_pmxe_exports: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxe_google_cats: Daten: 0.39MB + Index: 0.00MB + Engine InnoDB wp_pmxe_posts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxe_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_files: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_hash: Daten: 0.52MB + Index: 0.00MB + Engine InnoDB wp_pmxi_history: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_images: Daten: 10.52MB + Index: 0.00MB + Engine InnoDB wp_pmxi_imports: Daten: 0.14MB + Index: 0.00MB + Engine InnoDB wp_pmxi_posts: Daten: 0.42MB + Index: 0.00MB + Engine InnoDB wp_pmxi_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_postmeta: Daten: 427.00MB + Index: 34.09MB + Engine InnoDB wp_posts: Daten: 68.63MB + Index: 28.00MB + Engine InnoDB wp_social_users: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Daten: 0.06MB + Index: 0.06MB + Engine InnoDB wp_terms: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB wp_term_relationships: Daten: 4.48MB + Index: 2.52MB + Engine InnoDB wp_term_taxonomy: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB wp_usermeta: Daten: 2.02MB + Index: 0.03MB + Engine InnoDB wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Daten: 2.52MB + Index: 2.52MB + Engine InnoDB wp_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Daten: 1.52MB + Index: 1.08MB + Engine InnoDB wp_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl_lists: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 186911 customize_changeset: 29 mgmlp_media_folder: 52 nav_menu_item: 12 page: 12 post: 2 product: 6509 revision: 31 wp_global_styles: 1 wpcf7_contact_form: 5 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (12) ### Contact Form 7: von Takayuki Miyoshi – 5.6 Google Listings and Ads: von WooCommerce – 1.13.5 Media Library Folders for WordPress: von Max Foundry – 7.1.1 Nextend Social Login: von Nextendweb – 3.1.5 WooCommerce Blocks: von Automattic – 7.8.2 WooCommerce: von Automattic – 6.6.0 WP All Export Pro: von Soflyy – 1.7.8 WP All Import Pro: von Soflyy – 4.7.3 WP All Export - User Export Add-On Pro: von Soflyy – 1.0.7 WP All Export - WooCommerce Export Add-On Pro: von Soflyy – 1.0.5 WP All Import - Link Cloaking Add-on: von Soflyy – 1.1.5 YITH WooCommerce Wishlist: von YITH – 3.10.0 ### Inactive Plugins (2) ### Media Library Folders Reset: von Max Foundry – 7.1.1 WP All Import - WooCommerce Import Add-On Pro: von Soflyy – 3.3.1 ### Settings ### API Enabled: – Force SSL: – Currency: CHF (CHF) Currency Position: right_space Thousand Separator: ' Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ ### WC Pages ### Shop-Basis: #6 - /shop/ Warenkorb: #7 - /warenkorb/ Kasse: #8 - /kasse/ Mein Konto: #9 - /mein-konto/ Allgemeine Geschäftsbedingungen: #169092 - /agb/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.15.6 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ✔ Next scheduled: 2022-06-20 12:41:12 +02:00 Options: ✔ Notes: 43 Onboarding: completed ### Action Scheduler ### Abgeschlossen: 7.664 Oldest: 2022-06-19 12:27:01 +0200 Newest: 2022-06-20 11:18:05 +0200 Ausstehend: 2 Oldest: 2022-06-20 14:42:33 +0200 Newest: 2022-06-20 14:44:38 +0200 ### Status report information ### Generated at: 2022-06-20 11:50:32 +02:00Hello,
Thanks for sending the status report, in order to check better can you also provide a screenshot of the error received? You can send it using https://snipboard.io.
This is for us to get a better idea of what is happening.Let us know, thanks.
Hmm, this is strange. We’ve seen a few errors like this one in support recently, but there’s no definitive resolution yet.
Personally, my hunch is that this is maybe due to your PHP version or your use of the formal German translation. Can you try:
– Downgrading to PHP 8.0 and seeing if that helps?
– If not, try PHP 7.4.
– If that still does not work, maybe try using the standard German translation show below?https://translate.wordpress.org/projects/wp-plugins/woocommerce/stable/de/default/
Do any of those tactics work?
Viewing 7 replies - 1 through 7 (of 7 total)
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