WP Instagram Widget not working with the username

  • Resolved tcp01

    (@tcp01)


    5 years, 4 months ago

    Hello,
    I am using the Instagram Widget with the Theme Ashe Pro by Royal Flush and it only works with the option of connecting with a hashtag and not the username. So, when using the hashtag option, even pictures that were not tagged by me will be showing at my page, which I do not want.

    Can you please help me of fixing this issue?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Scott (@scottsweb)

    (@scottsweb)

    5 years, 4 months ago

    Can you check that your Instagram account is publically accessible? This plugin does not support private accounts.

    Thread Starter tcp01

    (@tcp01)

    5 years, 4 months ago

    Hey, it is a public account.

    Plugin Author Scott (@scottsweb)

    (@scottsweb)

    5 years, 4 months ago

    Ok. Can you share your username and perhaps some more information about what you are seeing. Are there any errors? Can you use someone elses username and see if that works? Are any pictures showing at all?

    Thread Starter tcp01

    (@tcp01)

    5 years, 4 months ago

    Hi,
    it seems that is working fine for now. I tried changing it so that I can take some screenshots but I guess it has been fixed. I will contact you if it appears again.
    Thanks 🙂

    Plugin Author Scott (@scottsweb)

    (@scottsweb)

    5 years, 4 months ago

    👍

    Thread Starter tcp01

    (@tcp01)

    5 years, 4 months ago

    Hello, I just saw the error again.

    Trying to attach a screenshot now.

    Thread Starter tcp01

    (@tcp01)

    5 years, 4 months ago

    I am trying to attach a screenshot, but I cannot see any field where I do that.
    But I can see “No images found. Try some other hashtag or username”.

    Plugin Author Scott (@scottsweb)

    (@scottsweb)

    5 years, 4 months ago

    ‘No images found. Try some other hashtag or username’ is not an error from my plugin so that seems a little strange.

Viewing 8 replies - 1 through 8 (of 8 total)
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