You better like green

  • Scott

    (@midipedalboards)


    1 year ago

    I like the functionality but unless you simply accept the fact support considers ANY request for help changing the default colors as “beyond the scope of support” you’re never going to get along with it.

    Sure there are “some” tools to help change colors but as of todays date there is no tool to change the ugly greenish color of the “Complete Lesson” or “Take Quiz” button or even change the color of the button text.

    You’ll also notice the defacto, “it must be a conflict with your theme” excuse thrown around constantly. Frankly in my tests these issues exist in their theme too.

    It doesn’t matter if using the free or paid version. The support is useless. Which makes this LMS an option only for those who are developers themselves and not teachers or educational businesses.

    It doesn’t deserve the 1 star I gave it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jay

    (@bluejay77)

    12 months ago

    Hi @midipedalboards,

    I like the functionality but unless you simply accept the fact support considers ANY request for help changing the default colors as “beyond the scope of support” you’re never going to get along with it.

    I’m sorry for your experience, though we appreciate your feedback.

    Sure there are “some” tools to help change colors but as of todays date there is no tool to change the ugly greenish color of the “Complete Lesson” or “Take Quiz” button or even change the color of the button text.

    If you’re referring to the Learning Mode customization, our developers have been able to reproduce it on the Course theme and investigating it further. We hope to push the fix in the next release of Sensei.

    You’ll also notice the defacto, “it must be a conflict with your theme” excuse thrown around constantly.

    We do not assume theme conflict for a bug, but we do ask for theme conflict test as the first step, so we can focus our (and your) efforts effectively. Ruling out theme conflicts help us identify issues quicker, since different environment (theme and plugins) can lead to different site behaviors, including bugs.

    Frankly in my tests these issues exist in their theme too.

    We know bugs happen, and we appreciate getting bug reports on our Course theme from our users, so we can fix it as soon as possible. To do that, we first have to make sure that we’re on the same page so we can reproduce the issue on our end for investigation. This means asking you to switch to the Course theme, or other default WordPress themes.

    We highly value your feedback and will use it to improve our product and our support service.

    SJW

    (@whitsey)

    7 months, 2 weeks ago

    @midipedalboards “changing the default colours” is something that can be very, very easily achieved with a basic knowledge of CSS. Frankly, if changing colours is beyond your skillset, you probably shouldn’t be rating the product – the problem isn’t with the product, it’s with you!

    • This reply was modified 7 months, 2 weeks ago by SJW.
Viewing 2 replies - 1 through 2 (of 2 total)
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