STEP 1: THE MEETUP

First, we want to get to know you. What thrills you? What warms your heart? Then, we’ll ask you about parameters like who is traveling, when you’d like to go, and the budget you had in mind. But, what we’re most eager to learn is why you’re traveling. Our approach is a holistic one — we consider everything from the pictures you want to bring home to what time you like to wake up and saunter down to breakfast each morning. There is no right or wrong answer– it’s all about what you want.

STEP 2: THE BASIC OUTLINE

After spending some time getting to know you, we want to present you with an adventure we know you’ll love. Excited? We are too. See places you’ll be visiting, where you’ll stay, and what you’ll experience day-to-day. In addition to this preliminary itinerary, we’ll provide you with an initial estimated cost, which we can build upon as we continue the conversation. In order to make this happen, we’ll need a $250 non-refundable planning fee.

STEP 3: ATTUNE TO YOU

Share with us what you thought about your itinerary — the good, bad, and the “meh.” Then, we’ll walk through your itinerary together, working to tune each detail to the precise sound you’d like to hear. Something not quite right? We’ll fix it, no worries. The end result will be a trip that totally captivates your imagination. You may even giggle with blazing anticipation.

STEP 4: CONFIRM YOUR TRIP

Once you’re delighted with your quest and you’re ready to lock it in, we’ll ask you to complete a booking form and collect a confirmation deposit, which varies according to where you’re going. Once we have everything squared away for you, we’ll provide you with all the resources needed to help you prepare for your trip. Now is the time to connect with us on Facebook, Twitter, and Instagram for further travel inspiration.

STEP 5: 24/7 SUPPORT

Have lots of questions? Great, we have lots of answers. As your trip draws near, a few thoughts might pop up and we’re here to help you sort through them. With our first-hand knowledge, we’ll recommend everything from what to wear to what time is best for viewing lions. Our supportive hands are available to you around the clock. If, during your trip, something doesn’t go quite as you hoped, give us a call and we’ll resolve it.

STEP 6: TELL YOUR STORY

You’ve landed back home safely and your heart is swimming with memories you’ll never forget. We’d love to hear about them! Share your experiences with us on the feedback form. Then, we’d be delighted if you could tell everyone on your favorite social media channel about your experience with us. (Don’t worry, we’ll send you a guide for that.) After that, if you don’t mind, we’d love to stay in touch.

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