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- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
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- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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1.27 mi | ASHBURN 20147
Fitbit Charge 5 Advanced Fitness & Health Tracker (Black) with Built-in GPS, Stress Management Tools, Bundle with 2 Watch Bands, 3.3foot Charge Cable, Wall Adapter, Screen Shield & PremGear
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Purchase options and add-ons
Brand | Fitbit |
Color | black |
Compatible Devices | Smartphones |
Screen Size | 6.7 Inches |
Sensor Type | Temperature |
Battery Description | Lithium-Ion |
UPC | 734598859183 |
Manufacturer | Fitbit-PremGear |
About this item
- This Exciting Bundle/Kit Includes: Fitbit Charge 5 Advanced Fitness & Health Tracker (Black/Graphite), Small & Large Bands, PremGear 3.3ft USB Charging Cable, PremGear Wall Adapter, PremGear Screen Protectors & PremGear Quality Cleaning Cloth
- REDEFINE YOU ROUTINE – Optimize your activity and routine with Daily Readiness, a personalized score available with your included 6-month Premium membership. Daily Readiness uses insights from your exercise, sleep and Heart Rate Variability (HRV) and lets you know of you’re ready for a workout or need to prioritize recovery (requires Premium subscription
- FIND YOUR CALM – Understand how your body reacts to stress with a daily Stress Management Score and measure your body’s in-the-moment physical response with an on-wrist EDA Scan app. Plus, find your calm with expanded mindfulness tools and a detailed breakdown of your Stress management Score (included with your 6-month membership
- TRACK TRENDS IN YOUR WELLNESS – See important changes in your wellness with health metrics such as SpO2 the level of oxygen in your blood heart rate variability, breathing rate…+ See your personal range and trends for each metric from the past month
- LEVEL UP YOUR HEALTH & FITNESS – Transform your insights into impact with your included 6-month Premium membership and discover inspiration with new recommended workouts, mindfulness sessions, fun challenges and more. Also, get health insights specific to your body and mind for a more complete understanding of your well-being
Frequently bought together
![Fitbit Charge 5 Advanced Fitness & Health Tracker (Black) with Built-in GPS, Stress Management Tools, Bundle with 2 Watch Ban](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/61u7yLt52+L._AC_UL116_SR116,116_.jpg)
4 stars and above
Important information
Visible screen diagonal
7" / 18 cm
Top Brand: Fitbit
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What's in the box
Product information
Brand | Fitbit |
---|---|
Color | black |
Compatible Devices | Smartphones |
Screen Size | 6.7 Inches |
Sensor Type | Temperature |
Battery Description | Lithium-Ion |
UPC | 734598859183 |
Manufacturer | Fitbit-PremGear |
Package Dimensions | 8.19 x 6.77 x 2.76 inches |
Item Weight | 7.8 ounces |
ASIN | B0B2222H2R |
Item model number | Charge 5 |
Batteries | 1 Lithium Polymer batteries required. (included) |
Customer Reviews |
3.9 out of 5 stars |
Best Sellers Rank | #11,505 in Electronics (See Top 100 in Electronics) #23 in Smart Clips, Arm & Wristbands |
Date First Available | May 23, 2022 |
Department | mens |
Warranty & Support
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Fitbit Charge 5 Advanced Fitness & Health Tracker (Black) with Built-in GPS, Stress Management Tools, Bundle with 2 Watch Bands, 3.3foot Charge Cable, Wall Adapter, Screen Shield & PremGear
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Product Description
Do what's best for your body.
Fitbit Charge 5 + Premium connects the dots between your activity, sleep and stress so you can make the best decisions for your body, mind and health. It all starts with your 6-month Premium membership1 and Daily Readiness2, a score based on activity, sleep and heart rate variability (HRV) that helps you optimize your workout routine. Your score comes with personalized activity recommendations: low means go easy and recover--light yoga, deep breathing--while a high score gives you the green light to go all out. Enhance your recovery routine with advanced stress-management tools like the on-wrist EDA sensor. Stay ahead of heart health with atrial fibrillation (AFib) heart rhythm assessments using the on-wrist ECG app.3 And you'll always have motivation to reach new goals with hundreds of guided workouts, a gallery of refreshing mindfulness sessions plus the fitness features you know and love like Active Zone Minutes and built-in GPS.
**Specifications:**
Sensors & Components: Optical heart rate monitor, 3-axis accelerometer, Built-in GPS + GLONASS, Red and infrared sensors for oxygen saturation (SpO2) monitoring, Device temperature sensor (skin temperature variation available in the Fitbit app), Vibration motor, Ambient light sensor, Radio transceiver: Bluetooth, NFC, Multipurpose electrical sensors compatible with ECG app & EDA Scan app
Water Resistance: Up to 164ft
operating systems: Apple iOS 13.4 or higher. Android OS 10 or higher
Band Size: Small: Fits wrist 5.1” - 6.7” in circumference. Large: Fits wrist 6.7” - 8.3” in circumference
Materials: Housing; aluminum, glass and resin. Band; silicone with aluminum buckle
Battery life: up to 7 days
Charge time (0-100%): Two hours
NOTE: Charge 5 is not intended to provide medical or scientific data
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the comfort of the biometric monitor. They say it's easy to set up and use. However, some customers have reported issues with performance and connectivity. They mention that the charger 5 stopped working and the display stopped working. They also have issues with battery life, warranty, and quality. Opinions are mixed on ease of use, and accuracy.
AI-generated from the text of customer reviews
Customers like the comfort of the biometric monitor. They mention it's easy to set up and use, and has a comfortable fit.
"...It is slip and comfortable to wear...." Read more
"First the good: attractive interface. Comfortable fit pretty sturdy watch face.Now the bad:Accuracy: terrible antenna...." Read more
"...It's very comfortable, accurate and connects to the app easily...." Read more
"Easy to set up, use and see. It's comfortable and linked easily to my wifi and my phone. Very happy." Read more
Customers have mixed opinions about the ease of use of the biometric monitor. Some find it comfortable and easy to set up and use, with clear instructions. They say the screen is bright and easy navigate to read. However, others say it's difficult to use, frustrating when training, and lacking instructions.
"...Very frustrating when training.Post-purchase Paywall: Also, a ton of very basic features are locked behind their subscription paywall...." Read more
"Easy to set up . Many different features . Worth the money .Pleased with purchase" Read more
"...Hard to put on. The second negative is the instructions as to what are the symbols are for instance on face of the Fitbit there is a scale what has..." Read more
"...Instructions very clear and easy to understand and execute. I’m loving it!" Read more
Customers are mixed about the accuracy of the biometric monitor. Some mention that the sleep tracking seems cool, while others say that it does not track steps accurately, exercise tracking is not totally accurate, and heart rate is not accurately tracked.
"...After 2 months, it stopped sending data to the Fitbit website so I could see my progress on my laptop...." Read more
"...It also is wonderful because it has alarms you can set on the watch itself, (not having to use your phone) and also timers the same way...." Read more
"...It would eventually come up but it wasn't counting steps while it was in that mode. It seemed to be in some kind of restart cycle...." Read more
"...Comfortable fit pretty sturdy watch face.Now the bad:Accuracy: terrible antenna...." Read more
Customers are dissatisfied with the performance of the biometric monitor. They mention that it completely stopped working, the charger 5 is not working correctly, and the display screen is not functioning. Some customers also report inaccurate running results and firmware update issues. Overall, customers are disappointed with the product's performance.
"...the Charge 6 was a disappointment right from the start, with inaccurate running results and firmware update issues...." Read more
"Ordered this watch in late august, it’s now early may and the watch is no longer working...." Read more
"...more and more frequently until this weekend when it stopped responding for almost an hour and also stopped syncing with the app...." Read more
"...Unfortunately, this device started exhibiting charging issues after only 6 months with it finally dying completely after 11 months...." Read more
Customers are dissatisfied with the quality of the biometric monitor. They mention that it's not reliable, not made to last, and has developed some problems. Some say that the device is worthless and has gone wacky.
"...The onboard GPS on my Charge 4 was glitchy and unreliable...." Read more
"Watch was great but the band came apart twice. It got buried somewhere under 85" of snow. Maybe this summer I will find it." Read more
"Easy to set up . Many different features . Worth the money .Pleased with purchase" Read more
"...charging issues after only 6 months with it finally dying completely after 11 months...." Read more
Customers are dissatisfied with the battery life of the biometric monitor. They mention that it lasts 1-2 days between charges, the battery is worthless, and it drains the battery faster. Some say that the product shuts on and off randomly.
"...the built-in GPS sometimes takes a while to connect and drains the battery faster...." Read more
"...The first one started running out of battery life at the 10th month and then would not charge at all...." Read more
"This Fitbit Charge 5 was a nice product, until the battery suddenly failed 1 month after the manufacturer's warranty ran out...." Read more
"I like the watch but after a month it won't hold a charge more than about 36 hours. Started out around 4-5 days...." Read more
Customers are dissatisfied with the warranty of the biometric monitor. They mention that the warranty is void because they bought it on Amazon and not directly from Fitbit. They also say that the coverage is not what it appears to be and that the device was defective and needed to be replaced.
"...The warranty is supposedly void because I bought it on Amazon and not directly from Fitbit...." Read more
"...Safe N Quick is NOT an authorized dealer and will not honor the manufacturer warranty...." Read more
"...fitbit charger and the seller is not an authorized seller so the warranty is void...." Read more
"...the fact that my less-than-1-year-old Fitbit charge 5 is not available for any warranty despite a broken clip for the band which makes the “watch”..." Read more
Customers are dissatisfied with the connectivity of the biometric monitor. They mention that it won't connect, the phone and app don't work, and the built-in GPS sometimes takes a while to connect. Some customers also report that the charger does not stay connected and the device no longer communicates.
"...However, the built-in GPS sometimes takes a while to connect and drains the battery faster...." Read more
"...when it stopped responding for almost an hour and also stopped syncing with the app.I contacted Fitbit support...." Read more
"...It's VERY, VERY temperamental about connecting to the watch. Even if it shows that it's charging, in a few seconds it's not...." Read more
"The charger does not stay connected." Read more
Reviews with images
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Reviewed in the United States on December 15, 2023
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61t1dxumKsL._SY88.jpg)
The warranty is supposedly void because I bought it on Amazon and not directly from Fitbit.
Watch wasn’t the greatest but it worked for what i needed. Now that i see how customer service/ warranty is… I’ll spend my $200 elsewhere and Will never another Fitbit again.
Pleased with purchase
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Pleased with purchase
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61KC+UNHe7L._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61cIYTJj9jL._SY88.jpg)
For the most part I liked it when I received it, but I soon noticed after 2 of 3 weeks that occasionally it wouldn't respond when I'd try to tap it to wake it up. It would eventually come up but it wasn't counting steps while it was in that mode. It seemed to be in some kind of restart cycle. This kept happening more and more frequently until this weekend when it stopped responding for almost an hour and also stopped syncing with the app.
I contacted Fitbit support. After troubleshooting they agreed it was toast and forwarded my case to the warranty team since it was only a little more than 2 months old. After a couple hours I was contacted by the warranty team who said since I purchased it on Amazon through Safe N Quick and they are not registered with Fitbit, they would not honor the warranty. Thanks for nothing Fitbit. Suggested I contact Safe N Quick. Did so and was informed by them that they only accept returns for the first 30 days so since it's been 2 months you're out of luck. More sterling customer service.
I suspect with the way it is behaving and based on some comments on the Fitbit community page that Fitbit may have pushed out a software update that bricked it but can't prove it.
In any case given that my family has now had 5 Fitbit Charges and only 1 actually lasted more than a few months, I will NEVER buy a Fitbit device again. Also, recommend if you do purchase a Fitbit that you think twice about buying through a third party seller because when it breaks, and it will, you'll probably be out of luck.
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Es muy recomendable el producto pero si arreglaran ese problema seria excelente.