See what you can do with Alexa on your Smart TV
TV is great, be cautious ordering such a fragile item to be shipped. Product came unusable with the power connection point inside the TV broken and pushed into the TV. After mounting and powering on the TV would power cycle itself every few seconds making it impossible to navigate any screens to get to settings or diagnostics. Spoke to Amazon support who forwarded me to Samsung to try to get a service rep out to repair the TV. The Samsung rep recommended returning the TV for a replacement seeing as it was new out of the box, the Amazon rep was quick to click back onto the call and inform me they would not offer a replacement but could accept a return and I could purchase the TV again. The Samsung rep then sent me a text informing me that she had been hung up on and if I needed further help from Samsung to reach out to her, she still highly recommended replacing the entire unit. After speaking to the UPS driver who picked up the return he was very clear that boxes that do not fit in shelves are put flat on the floor, my suspicion is the TV was delivered flat and was damaged in shipping from the jarring. Now waiting 2 weeks for Amazon to issue a refund and out the cost of 2 TVs until then..
Purchased a replacement at best buy where they beat amazons price, undamaged TV is great! Everyone who sees it sitting in art mode comment on how realistic the paintings look and how great the image is when viewing videos. The smart things app that accompanies the TV can be a little slow and confusing at times but fortunately it isn’t needed often. Highly recommend the Samsung frame, just caution having something so fragile come bouncing down the road to your home out of your control.
| Brand Name | SAMSUNG |
|---|---|
| Item Weight | 50.3 pounds |
| Country of Origin | Mexico |
| Item model number | QN65LS03BAFXZA |
| Is Discontinued By Manufacturer | Yes |
| Color Name | Charcoal Black |
| Special Features | Multiple Voice Assistance, Eco Sensor, Art Mode, USB Recording (DVR) |
| Speaker Type | 2.0.2CH |
| Item Weight | 50.3 Pounds |
| Standing screen display size | 65 Inches |
| Aspect Ratio | Unknown |
| Voltage | 120 Volts |
| Wattage | 215 watts |
