Burnham begins seemingly in a rational, fair, and balanced way. He explores the rise of managers as a group of skilled individuals, meeting the growing need for organization in a complex society as well as in increasingly complex businesses. It seems perfectly appropriate that people specially trained to organize business and government, should have access to information that lets them do the job well, and also should be paid enough to attract additional people to that difficult set of tasks: the tasks of guiding, administering, managing, directing and organizing the processes of production or service delivery.
Soon, however, Burnham's voice becomes more sincere: In the "drive for social dominance, for power and privilege, for the position of ruling class, by the social group or class of the managers.... This drive will be successful ... against the masses, who, obscurely, are a social force tending against oppression and class rule of any kind." [The mechanism is] "propaganda and ideologies, all under a bewildering variety of slogans and ostensible motivations" (Burnham, p. 166, 1941):
"The managers, the ruling class of the new society, will for their own purposes require at least a limited democracy. When the ruling group becomes more and more liable to miscalculate, a certain measure of democracy makes it easier for the ruling class to get more, and more accurate, information. Second, experience shows that a certain measure of democracy is an excellent way to enable opponents and the masses to let off steam without endangering the foundations of the social fabric. Democracy, freedom for public minority political expression within a class society, must be so limited as not to interfere with the basic social relations whereby the ruling class maintains its position of power and privilege.
"When the vote has been extended to wide sections of the population, including a majority that is not members of the ruling class, that problem is more difficult. In spite of the wider democracy, however, control by the ruling class can be assured ... when major social institutions upholding the position of the ruling class are firmly consolidated, when ideologies contributing to the maintenance of these institutions are generally accepted, when the instruments of education and propaganda are primarily available to the ruling class...." (Burnham, p. 168, 1941).
This is an important book to read and share because it reveals, plainly spoken, the contempt business managers have, and are taught to have, for the citizens of our nation and the world, as well as the strategies they use to control our actions and even our thoughts.
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