ASURION 2 Year Laptop Protection Plan ($250 - $299.99)

$47.99
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Purchase options and add-ons

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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ASURION 2 Year Laptop Protection Plan ($250 - $299.99)
This item: ASURION 2 Year Laptop Protection Plan ($250 - $299.99)
$47.99
Get it Aug 12 - 13
In Stock
Ships from and sold by Asurion, LLC.
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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Product guides and documents

User Guide (PDF)

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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ASURION 2 Year Laptop Protection Plan ($250 - $299.99)

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Product Description

Trust us with the products you love.
Coverage
How it works
Filing a claim is easy

From the brand

Customer reviews

4.4 out of 5 stars
1,003 global ratings

Customers say

Customers like the value, ease of use, and protection of the warranty. They mention that it's well worth the cost of the product, the premium price for the protection is reasonable, and the setup was easy. They appreciate the excellent protection, safety, and heavy duty cover. Customers also like the service. That said, opinions are mixed on performance, condition, and quality.

AI-generated from the text of customer reviews

Select to learn more
ValueEase of useProtectionServicePerformanceConditionQualitySpeed
28 customers mention "Value"20 positive8 negative

Customers like the value of the warranty. They say it's well worth the cost of the product and the premium price for protection is reasonable.

"...or mobile electronics purchases on Amazon I make, if the cost of the plan is reasonable, this is a no-brainer." Read more

"Good cost for a protection plan. But haven't had to use it yet since I just got my new laptop last week...." Read more

"...Don't buy this waste of money and time!" Read more

"Geeat quality and great purchase!" Read more

27 customers mention "Ease of use"27 positive0 negative

Customers find the warranty easy to use. They mention the customer service is fast and friendly, the setup is easy, and the entire claims process was smooth and simple. They also appreciate the easy to connect, understand, and file a claim on the website.

"...Fast and easy. I will purchase their protection plan again for sure!" Read more

"Everything went smoothly." Read more

"...Great customer service, fast easy and friendly!! Will continue to do business with Asurion in the future!!!! thank you thank you thank you!!!!" Read more

"I like that it's very easy to connect and it brings it's own ink, instructions are easy to follow." Read more

12 customers mention "Protection"12 positive0 negative

Customers are satisfied with the protection provided by the warranty. They mention that it provides excellent protection, safety, and insurance. Some say that the cover is heavy duty and cost effective.

"Protection for laptop." Read more

"The protection plan is well worth it. I will use again. The customer service agents were very helpful in the return process...." Read more

"...Thank you Asurian, the protection plan was worth every penny i spent on it." Read more

"A GOOD investment for my purchases. It's wonderful to have the added protection & security should I ever need it...." Read more

8 customers mention "Service"8 positive0 negative

Customers are satisfied with the service provided by the company. They mention that the tech support person was very helpful, knowledgeable, and friendly. They also say that the setup was easy and fast.

"...by using the Tech Support, the very first day, the Tech Support person was very helpful, he was patient and new how to help me...." Read more

"Willing to help. I have had to use before. Fast and easy to do" Read more

"The setup was was easy and very friendly." Read more

"The process of filing a claim was simple. Technical support was great" Read more

25 customers mention "Performance"14 positive11 negative

Customers are mixed about the performance of the laptop. Some mention that it works excellent, while others say that it stopped working, has poor performance, and the keypad stopped working.

"...Opened it up, everything was perfect, screen looks great, can't tell it was replaced...." Read more

"...Then when I tried to put in a claim it doesn't work...." Read more

"...So unexpected and totally amazing. You guys ga e new meaning to above and beyond. Great customer service, fast easy and friendly!!..." Read more

"Normally there's not many problems with the rebuilds, but occasionally one will fail...." Read more

10 customers mention "Condition"3 positive7 negative

Customers are mixed about the condition of the warranty. Some mention that they did a superb job on repairing the device, and the repair process itself was smooth. Others say that they sent back a poorly repaired product, and that the warranty is crap.

"...Initially, there was an issue with the repair and the prompt return of my device was, for some inexplicable reason, restrained...." Read more

"...I was then notified that it was unrepairable and I was receiving a full refund for the laptop...." Read more

"...great support to the service Asurion sold me and then the repair process itself was smooth and painless...." Read more

"This warranty is crap!..." Read more

7 customers mention "Quality"3 positive4 negative

Customers are mixed about the quality of the warranty. Some mention it's a great product, while others say that it has a cracked screen.

"...Sure enough .... cracked screen. Started the process online, it gave me a number to call. 1st gate is confirming warranty will cover...." Read more

"Geeat quality and great purchase!" Read more

"...Not even the whole laptop, just the cord (and it came with a slight crack when delivered when I first bought it)...." Read more

"Great product" Read more

6 customers mention "Speed"3 positive3 negative

Customers are mixed about the speed of the warranty. Some mention the response time was awesome, the processor is great, and responsive, while others say that it takes too long to load, it doesn't connect to the internet sometimes, and has loading issues.

"Response time was awesome." Read more

"...It has loading issues, sometimes it won't turn on or off depends. If I let it go to sleep mode it won't allow me to log back in...." Read more

"Responsive and knowledgeable" Read more

"The processor is way too slow it takes too long to load" Read more

GIFT CARD instead of reimbursement of check.
1 out of 5 stars
GIFT CARD instead of reimbursement of check.
lies... there are gimmicks. BE SURE YOU READ THAT YOU WILL GET A GIFT CARD FOR REIMBURSEMENT BEFORE YOU HAVE THE CHANCE TO SAY NO, YOU WOULD LIKE A CHECK AS IT STATES IN THE ACTUAL PROTECTION PLAN. THEY HIDE BEHIND 'chatting'.
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Top reviews from the United States

Jrapp85
5.0 out of 5 stars Very fast shipping
Reviewed in the United States on June 17, 2024
Verified Purchase
I didn't realize I bought my laptop from one of these China companies that shuts down after few months. Asurion saw they shut down and couldn't give me my warranty, so they fixed my laptop with the added coverage I purchased through them.
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brian smith
5.0 out of 5 stars Very happy, all about EXPECTATIONS
Reviewed in the United States on March 5, 2021
Verified Purchase
Got this for a HP laptop for my son. Knowing him like I do, knew he'd damage his laptop in some way. Sure enough .... cracked screen. Started the process online, it gave me a number to call. 1st gate is confirming warranty will cover. Handed to next tech rep. They laid out the process said it had to be sent in. OF COURSE IT DOES. This isn't "magical remote screen replacement policy" or "housecall repair insurance". Sure, was hoping a local repair place existed, but even they are going to need to keep a couple days to get parts and then repair. They said to allow 4-5 days for the box and PREPAID OVERNIGHT label to arrive (think about the cost of that if you do it yourself) and then could take up to 10 days for repairs (OF COURSE they have to estimate, they haven't even seen the laptop yet). This was on a Wednesday. By end of the day, UPS notified me the shipping supplies were on their way OVERNIGHT. I got them the next day on Thursday. Boxed it up and dropped it off at UPS, it arrived next day and I got an e-mail saying laptop was received before UPS even notified me. This was on a Friday. On Monday, got notification laptop had been examined and parts ordered. Next morning I got a notice parts had arrived. THAT NIGHT on Tuesday I got an email that it was complete and on its way back as well as UPS telling me a label had been created. Looks like it got picked up on Wednesday by UPS and I received it THE NEXT DAY at 9:30 AM! Opened it up, everything was perfect, screen looks great, can't tell it was replaced. They even, somehow, replaced a little rubber strip on the bottom of the laptop that my son had peeled off.

I couldn't be happier with this. For $45, which wouldn't have even covered my overnight shipping cost to send this to a repair place, they paid for the TO/FROM shipping, the repair, and did it with a total downtime of 5 days. Pretty sure it would have been a day or two less locally, but also would have cost me $200. Asurion apparently tells you longer turnaround times for the steps knowing that A, things happen and B, they need to inspect the device and order parts. Makes sense to me.

People need to manage their expectations. Ever been in a car accident? Know how insurance works? This is that. Drop the car off where they can fix it and it's going to take a few. Yes, you may be inconvenienced while you get your device repaired at very little out-of-pocket cost to fix a situation YOU caused. No, there's no instant gratification. Yes, your kid is going to be without their device, which THEY broke, for a couple of days while the repairs are completed. Yes, having kids remote learning while you're working too is a total cluster and with a broken device "now what?". That lady on the other end of the phone can't fix your quarantine situation or reduce the stress in your life and is not there to take your verbal beating. What the one that helped me did was provide great support to the service Asurion sold me and then the repair process itself was smooth and painless.

As a service, this did EXACTLY what I hoped it would and for any more handheld or mobile electronics purchases on Amazon I make, if the cost of the plan is reasonable, this is a no-brainer.
16 people found this helpful
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Amazon Customer
5.0 out of 5 stars Great protection service
Reviewed in the United States on July 15, 2024
Verified Purchase
I purchased a used MacBook laptop for my husband and he was having problems with the battery. I called and spoke with someone from Asurion and the customer service was great! I was able to send the laptop back for repair and they have it back to me within the next week. Definitely worth purchasing the insurance plan. This company is great and professional….
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Ipsum Lorem
4.0 out of 5 stars Insurance to Cover Original Expense
Reviewed in the United States on June 29, 2024
Verified Purchase
There's nothing wrong with the equipment I purchased. Should something go wrong, Assurion reimburses the original cost of the item, but does not necessarily replace the item itself. Assurion's claim process is straightforward.
Assurion will provide the $352 that my widget originally cost, regardless of how much it costs now. Like car insurance.
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Amazon Customer
5.0 out of 5 stars ASURION 2 Year Laptop Protection Plan
Reviewed in the United States on May 3, 2024
Verified Purchase
Good cost for a protection plan. But haven't had to use it yet since I just got my new laptop last week. But from what I read of the Asurion plan and what it offered, it really sounded good. But I hope I won't have to use it but it's good to have.
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Amazon Customer
1.0 out of 5 stars Worst warranty ever
Reviewed in the United States on April 29, 2024
Verified Purchase
I would never purchase this again. First the plan was not emailed to me and I had to spend hours getting the information. Then when I tried to put in a claim it doesn't work. You can't submit your documents and they want so much information submitted to them over and over again. I think they make it difficult so you give up and just purchase a new laptop! Don't buy this waste of money and time!
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Helen H.
5.0 out of 5 stars Works well.
Reviewed in the United States on July 2, 2024
Verified Purchase
Took a while to get it set up.
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Mark Shoup
5.0 out of 5 stars Quick and efficient service
Reviewed in the United States on May 9, 2024
Verified Purchase
I've purchased warranties for years never to use them and being suspicious of how they would be handled. My worry was wasted effort. With a little basic information I was able to file my claim and have resolution in very quickly. I honestly wasted more time putting it off then it took me to resolve.
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