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Next Insurance, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileNext Insurance, Inc.

Insurance Companies
BBB accredited business

Contact Information

PO Box 60787

Palo Alto, CA 94306-0787

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(855) 222-5919

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Customer Reviews

4.06/5

Average of 806 Customer Reviews

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Customer Complaints

77 complaints closed in last 3 years

26 complaints closed in last 12 months

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BBB Rating & Accreditation

BBB accredited businessB

Accredited Since: 5/2/2018

Years in Business: 8

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

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Overview

Next Insurance offers business insurance for entrepreneurs.

Business Details

Location of This Business
PO Box 60787, Palo Alto, CA 94306-0787
BBB File Opened:
3/20/2018
Years in Business:
8
Business Started:
3/15/2016
Business Incorporated:
10/11/2017
Accredited Since:
5/2/2018
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
  • Next Online Insurance Services
Business Management
  • Ms. Christine Pfeiffer, Vice President
Contact Information

Customer Contact

  • Ms. Christine Pfeiffer, Vice President
Additional Contact Information

Website Addresses

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Customer Complaints

77 Customer Complaints

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Most Recent Customer Complaint

06/20/2024

Complaint Type:
Product Issues
Status:
Answered
Denied me service because they believe my address is fake. I receive mail to my address every single day.
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Read 76 More Complaints

Customer Reviews

806 Customer Reviews

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Most Recent Customer Review

Heidi S

07/30/2024

Horrible customer service. We've left messages for weeks trying to get support for something simple and get no callbacks or email responses. They will take your money but not provide ANY support!!!

Next Insurance, Inc. Response

07/31/2024

Hi *****, Thank you for taking the time to leave us a review. Your comment concerns us and we looked into this matter for you. Unfortunately, after further investigation, we were not able to locate a policy with the contact information provided. However, we are dedicated to our promise of providing 100% phenomenal service and are determined on making it right if we have failed to do so! Please send us an email at ********************************** or give us a call at ************. Our hours of operation are Monday - Friday, 8AM - 5PM CST. We'd be happy to answer any questions you may have! Sincerely, The NEXT Team
Read 805 More Customer Reviews

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