Ruthless noise reduction
Our platform efficiently filters out false positives and duplicates – typically achieving a signal-to-noise rate of at least 95%, with some engagements reaching 100% soon after launch
Best-in-class speed & scale
Unlike providers that can leave submissions untouched for weeks, we triage high-impact vulnerabilities within hours or days, with “follow-the-sun” tracking for critical issues
Clarity and consistency
For consistent outcomes, we’ve standardized (and in some cases, automated) triage workflows to ensure prompt, clear, and detailed communication between all parties
Rigorous QA backed by learning
We do thorough, continual QA checks across the triage process to meet the highest standards for accuracy and communication. And when there’s a mistake, we make it right
Triage is our core competency
Unlike alternates that treat triage like an afterthought, Bugcrowd meet stringent service level objectives for triage response more than 99% of the time (premium SLA plans also available).
1 Day
Avg TIme to Touch for Critical Vulns
2 Days
Ave Total Triage Time for Critical Vulns
3 Days
Avg Time to Touch for Noncritical Vulns
4 Days
Avg Total Triage Time for Noncritical Vulns
Team & Toolbox
The best triage talent, amplified
Our global team (11 countries of presence) of in-house triage engineers are hackers themselves, with deep specializations in Web apps, mobile apps, APIs, Hardware/IoT, AI, and Crypto. We augment them with a sophisticated workflow engine, automated workflows, and other tools to ensure that submissions land with the right people for rapid response globally. Dedicated Slack channels are available for real-time communication with the team.
Security Knowledge Graph
Unmatched vulnerability intelligence
Vulnerability insights derived from our Security Knowledge Graph – containing 10+ years of data about vulnerabilities, asset risk, technologies, and hacker skills – enables rapid, accurate triage at any scale. This rich historical knowledge also makes remediation advice highly contextual and useful.
Get started with Bugcrowd
Hackers aren’t waiting, so why should you? See how Bugcrowd can quickly improve your security posture.