Help! The seals on my window blinds are melting
Carolyn Allen’s window seals are melting. And now her door handles are corroded too. Can she get them replaced? And if so, how long should it take?
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Carolyn Allen’s window seals are melting. And now her door handles are corroded too. Can she get them replaced? And if so, how long should it take?
Vicky Cordes is trying to use a $3,157 airline ticket credit from the pandemic. But her travel advisor, wholesaler and airline are all pointing fingers at each other. Who’s got her money?
Where is Joan Cassell’s iPhone? Gazelle says it sent it back to her, but there’s no evidence it was delivered. Whose responsibility is this lost phone?
Craig McAllister can’t see most of his baseball game in Port St. Lucie, Fla. Does he deserve a refund from SeatGeek?
When Alaina Chargois orders an outfit from an online marketplace called Afrikrea, she receives the wrong item. Why can’t she return it?
After Laurence Bauman’s closet collapses, he hires Beltway Builders to fix it. But soon afterward, the closet collapses again. Now the company wants him to sign a nondisclosure agreement. What’s going on?
Steven Tabet cancels his timeshare, but Citibank won’t help him. How do you fix a Citibank credit card dispute problem?
Ayotunde Fatusin just lost $2,000 after he accidentally transferred it to the wrong person through Zelle. Bank of America won’t reverse the transaction. But should it?
Did Amazon lose Roberto Cusato’s return package after he gave it to UPS? Amazon doesn’t have it — and is still holding the $756 he paid for the leg compressions.
Fransua Garcia just lost $2,500 after scammers sent her suspicious texts claiming to be from Citibank. Can she retrieve her money, which she transferred using Zelle?