South America

04 June 2024, 04:22 UTC
Platform South America Bogota (BOG) Buenos Aires (EZE) Rio de Janeiro (GIG) Santiago (SCL) Sao Paulo (GRU)
 
04 June 2024, 04:22 UTC

We are currently investigating performance impacts to our Rio de Janeiro (GIG), Bogota (BOG), Buenos Aires (EZE), Santiago (SCL), and Sao Paulo (GRU) Point of Presence (POP).

All other locations and services are unaffected.

 
04 June 2024, 05:06 UTC

Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP).

All other locations and services are unaffected.

 
04 June 2024, 05:26 UTC

Engineering has confirmed the impact to Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP) has been mitigated.

 
04 June 2024, 05:46 UTC

Engineering has confirmed that Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP) has been fully restored. Customers may have experienced increased latency and 5xxx errors from 04:22 to 05:46 UTC.

This incident is resolved.

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02 June 2024, 23:10 UTC
Platform South America Bogota (BOG)
 
02 June 2024, 23:10 UTC

We are investigating elevated errors to our Bogota (BOG) Point of Presence (POP).

 
02 June 2024, 23:47 UTC

Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG) POP.

 
02 June 2024, 23:50 UTC

Engineering has deployed a fix and have confirmed a gradual recovery to our Bogota (BOG) POP. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

 
03 June 2024, 00:34 UTC

Engineering has confirmed that our Bogota (BOG) POP has been fully restored. Customers may have experienced elevated errors and delays from 23:10 to 23:50 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

01 June 2024, 19:00 UTC
Platform South America Bogota (BOG)
 
01 June 2024, 19:00 UTC

We are investigating elevated errors to our Bogota (BOG) Point of Presence (POP).

 
01 June 2024, 19:25 UTC

Engineering has confirmed the impact to Bogota (BOG) POP has been mitigated.

 
01 June 2024, 20:03 UTC

This event has been resolved.

To offer feedback on our status page, click "Give Feedback

11 May 2024, 07:19 UTC
Platform South America Bogota (BOG)
 
11 May 2024, 07:19 UTC

We are investigating elevated errors in our Bogota (BOG) POP.

 
11 May 2024, 07:24 UTC

Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG) POP.

All other locations and services are unaffected.

 
11 May 2024, 08:03 UTC

This event has been resolved.

Platform South America Buenos Aires (EZE)
 
09 May 2024, 01:00 UTC

We're investigating possible performance impact affecting the Buenos Aires (EZE) data center.

All other locations and services are unaffected

 
09 May 2024, 01:22 UTC

Our engineers have identified the contributing factor and are applying a fix to our Buenos Aires (EZE) POP .

All other locations and services are unaffected.

 
09 May 2024, 02:11 UTC

Engineering has confirmed the impact to Buenos Aires (EZE) POP has been mitigated.

Platform Europe South America Bogota (BOG) Fortaleza (FOR) Lima (LIM) Milan (LIN)
 
08 May 2024, 20:54 UTC

We are investigating elevated errors to our Bogota (BOG), Fortaleza (FOR), Lima (LIM), and Milan (LIN) Points of Presence (POPs).

 
08 May 2024, 21:10 UTC

Our engineers have identified the contributing factor and are applying a fix to our Milan (LIN), Bogota (BOG), Fortaleza (FOR), Lima (LIM) POPs .


 
08 May 2024, 21:13 UTC

Engineering has confirmed the impact to Milan (LIN), Bogota (BOG), Fortaleza (FOR), Lima (LIM) POPs has been mitigated.

 
08 May 2024, 21:14 UTC

Engineering has confirmed that Milan (LIN), Bogota (BOG), Fortaleza (FOR), Lima (LIM) POPs have been fully restored. Customers may have experienced latency elevated errors from 19:05 to 21:02 UTC.

This incident is resolved.

Platform South America Bogota (BOG) Lima (LIM)
 
08 May 2024, 19:06 UTC

Fastly Engineers detected a performance impacting event affecting the Bogota (BOG), Lima (LIM) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Platform South America Lima (LIM)
 
07 May 2024, 19:00 UTC

Fastly Engineers detected a performance impacting event affecting the Lima (LIM) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

30 April 2024, 19:41 UTC
Platform South America Lima (LIM)
 
30 April 2024, 19:41 UTC

We're investigating possible performance impact affecting the Lima (LIM) data center.

All other locations and services are unaffected

 
30 April 2024, 19:49 UTC

Our engineers have identified the contributing factor and are applying a fix to our Lima (LIM) POP.

All other locations and services are unaffected.

 
30 April 2024, 20:26 UTC

Engineering has confirmed the impact to Lima (LIM) POP has been mitigated.

 
30 April 2024, 20:53 UTC

This event has been resolved.

Platform South America Buenos Aires (EZE) Fortaleza (FOR) Lima (LIM) Rio de Janeiro (GIG)
 
17 April 2024, 19:15 UTC

We are investigating elevated errors to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s.

 
17 April 2024, 21:00 UTC

Our engineers have identified the contributing factor and are applying a fix to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s. 

All other locations and services are unaffected.

 
17 April 2024, 21:34 UTC

Engineering has confirmed the impact to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s has been mitigated.

 
17 April 2024, 21:45 UTC

Engineering has confirmed that our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s has been fully restored. Customers may have experienced degraded performance from 19:15 to 21:45 UTC.

This incident is resolved.