We are investigating elevated errors to our Johannesburg (JNB) Point of Presence (POP).

Our engineers have identified the contributing factor and are applying a fix to our Johannesburg (JNB) (POP).

All other locations and services are unaffected.

Our engineers have identified an additional contributing factor and are applying an adjusted mitigation strategy to Johannesburg (JNB) (POP).

All other locations and services are unaffected.

Engineering has confirmed the impact to Johannesburg (JNB) (POP) has been mitigated.

Engineering has confirmed that Johannesburg (JNB) (POP) has been fully restored. Traffic was rerouted to neighboring POPs to minimize potential impact during this incident, traffic has since been returned to Johannesburg (JNB) (POP). Customers may have observed elevated errors and degraded performance from 12:18 to 12:25 UTC. 

This incident is resolved.

Traffic in Johannesburg (JNB) has been temporarily rerouted.

All other locations and services are unaffected.

This event has been resolved.

Traffic in Cape Town (CPT) has been temporarily rerouted.

All other locations and services are unaffected.

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

We're investigating possible performance impact affecting the Ghana (ACC) data center.

All other locations and services are unaffected

Engineering has confirmed the impact to Ghana (ACC) has been mitigated.

This event has been resolved.

We're currently investigating performance impacts in Africa.

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This issue has been identified as a regional 3rd party undersea cable issue. Fastly Engineers have mitigated impact.

This incident has been resolved.

We're currently investigating performance impacts in Africa.

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're investigating possible performance impact affecting the Johannesburg (JNB) data center.

All other locations and services are unaffected

This incident has been resolved.

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

This incident has been resolved.

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.