Fanout Control Panel

Compute Fanout Fastly Compute Edge Cloud Services Websockets Fanout Control Panel Config Store KV Store Secret Store
 
19 July 2024, 17:29 UTC

Our engineers detected an unplanned event that contained impact to our Compute service

This event is resolved, and there is no remaining impact.

Customers may have experienced delays in change requests to configurations on Compute from 17:29 to 17:46 UTC. (~17min duration)

All other Compute requests remain unaffected during the impact duration.  

Please engage with our Support team through https://support.fastly.com if you have any questions and/or concerns.

Compute Fanout Fanout Control Panel
 
08 March 2024, 06:23 UTC

Fastly engineers are currently investigating into intermittent WebSocket Connections. Customers attempting to connect to WebSocket services may experience intermittent periods of elevated errors.

All other Fastly products and services are unaffected.

 
08 March 2024, 06:52 UTC

Our engineers have identified the issue and are applying a fix to WebSocket Connection services.

All other Fastly products and services are unaffected.

 
08 March 2024, 07:50 UTC

Engineering has deployed a fix and have confirmed a gradual recovery for WebSocket Connection services. We will continue to monitor until we’ve confirmed that the service has been fully restored.

All other Fastly products and services remain unaffected by this incident.



 
11 March 2024, 15:58 UTC

Engineering has confirmed that WebSocket Connection services has been fully restored. Customers may have experienced intermittent periods of elevated errors from the 6th of March 10:00 to the 9th of March 04:49 UTC.

This incident is resolved.

Compute Fanout Fastly Application Fanout Control Panel API & Configuration Management API Services Configuration Management Services
 
04 April 2023, 11:00 UTC

Upcoming maintenance affecting Fanout Metrics.

Customers of Fanout may experience inaccuracies with the HTTP connections metric. HTTP Connections may be undercounted by 1 minute per connection (this would only affect Fanout, not Websockets).

 
04 April 2023, 23:00 UTC

The scheduled maintenance has been completed.

Compute Fanout Fanout Control Panel
 
21 March 2023, 05:27 UTC

Fastly engineers are currently investigating into intermittent Fanout and WebSocket Connections. Customers attempting to connect to Fanout and WebSocket services may experience elevated errors.

All other Fastly products and services are unaffected.

 
21 March 2023, 05:40 UTC

This issue has been identified and a fix is being implemented. 

 
21 March 2023, 06:17 UTC

A fix has been implemented and we are monitoring the results.

 
21 March 2023, 19:35 UTC

This incident has been resolved.

20 February 2022, 09:03 UTC
Fanout Control Panel https://fanout.io/
 
20 February 2022, 09:03 UTC
The api.fanout.io domain is not always resolving. We are investigating the issue.
 
20 February 2022, 10:47 UTC
Our DNS provider is failing to respond in certain regions.
 
20 February 2022, 11:37 UTC
Our DNS provider has made a fix and we are monitoring the situation.
02 March 2021, 15:53 UTC
Fanout Control Panel https://fanout.io/
 
02 March 2021, 15:53 UTC
Fanout domain names including fanout.io and fanoutcdn.com may not be resolving. We are investigating the issue.
 
02 March 2021, 18:28 UTC
Our DNS provider has fixed the issue, and we are monitoring the situation.
 
02 March 2021, 19:39 UTC
This incident has been resolved.
01 November 2020, 18:46 UTC
Fanout Control Panel https://fanout.io/
 
01 November 2020, 18:46 UTC
Fanout domain names including fanout.io and fanoutcdn.com may not be resolving. We are investigating the issue.
 
01 November 2020, 19:04 UTC
Our DNS provider has acknowledged higher than normal errors.
 
01 November 2020, 22:09 UTC
Our DNS provider is still working on the issue.
 
01 November 2020, 22:55 UTC
The issue has been fixed and we are monitoring it.
 
01 November 2020, 23:21 UTC
This incident has been resolved.
27 August 2020, 19:22 UTC
Fanout Control Panel https://fanout.io/
 
27 August 2020, 19:22 UTC
It was discovered that messages were not being delivered for a subset of Bayeux channels in the SF region. This has been resolved.
30 April 2020, 01:12 UTC
Fanout Control Panel https://fanout.io/
 
30 April 2020, 01:12 UTC
Requests to our internal DNS provider are delayed or failing, causing degraded service. The issue is being investigated.
Fanout Control Panel https://fanout.io/
 
16 March 2020, 08:35 UTC
This incident has been resolved.