Fastly Web Pages

23 May 2024, 10:04 UTC
Fastly Customer Services Fastly Web Pages https://docs.fastly.com/
 
23 May 2024, 10:04 UTC

We're currently investigating performance issues with the search functions on our docs.fastly.com webpage.

All other Fastly products and services are unaffected.

 
27 May 2024, 06:03 UTC

Our engineers are continuing to investigate performance issues with the search functions on our https://docs.fastly.com/ webpage.

All other Fastly products and services are unaffected.

 
27 May 2024, 06:10 UTC

Our engineers have identified the contributing factor and are applying a fix to the search functions on our https://docs.fastly.com/ webpage.

All other Fastly products and services are unaffected.

 
27 May 2024, 06:49 UTC

Engineering has confirmed the impact to the search functions on our https://docs.fastly.com/ webpage has been mitigated.

 
27 May 2024, 07:00 UTC

Engineering has confirmed that the search functions on our https://docs.fastly.com/ has been fully restored. Customers may have experienced the inability to perform a search on our documentation webpage from the 23rd of May 2024 at 10:04 to the 27th of May 2024 at 06:48 UTC.

All other Fastly products and services were unaffected.

This incident is resolved.


Fastly Customer Services Fastly Web Pages www.fastlystatus.com
 
26 April 2024, 17:48 UTC

On the 26th of April at 17:30 UTC, Fastly released an update to our Status Page. Subscribers may observe components being displayed in various locations throughout the status page as a result of on-going maintenance activity.

Our ability to notify our customers of service status updates is not impacted as a result of this on-going maintenance.

Reference: https://www.fastlystatus.com/incident/376438 

What’s next? What do I have to do?

There is no impact to your existing subscription or notification preferences.

New components have been made available as a result of this update. We encourage all customers to review and apply updates to your selections as applicable to your accounts and preferences.

Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.

 
26 April 2024, 18:48 UTC

This maintenance has been completed. 

In addition to the updates provided in this release, customers can now provide feedback to our Customer Escalations team via the satisfaction survey link, located:

Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.