How to spot a fake retail website before you buy

I got a question this week from Janet in Idaho. She was scrolling Instagram, clicked an ad for a super-cute dress and bought it. Next thing you know, there are bogus charges on her debit card. “How the heck did that happen?” she asked me. “It was a website I’ve shopped on before.”

Oh, Janet, don’t be a Mrs. Potato Head. Only use a credit card to shop online. They have fraud protections that debit cards don’t. And be on the lookout for scammers’ newest trick: Fake websites.

It starts with clicking an ad

This latest nefarious trick works because it’s copying websites you trust. The URL looks fine, the logos and slogans are there, the product pages look normal, and the payment platforms shown are all legit. Some of the sites even have the trusted HTTPS certification and 100% fake reviews.

So, how do you end up there in the first place? The jerk behind the site takes out social media ads and sends emails. You’re then lured by the extra-low prices, special discounts and free shipping.

Spoiler: You aren’t getting that product you ordered, or it’ll be a cheap knockoff. Worse, you may end up with a malware download that steals even more of your personal information.

Spot fake sites, fast

Here’s my quick cheat sheet to check before making a single click. For starters, if the price of whatever you’re buying is less than half of what it normally would be, move on, and ask yourself these questions:

  • Is the URL multiple words? Big brands have enough clout to get simple domain names, like Macys.com or BestBuy.com. Fraudulent sites use longer, weirder titles like “MacyOutletShop.”
  • Does this trendy boutique even exist? Many scam sites use names that sort of sound real, like “Homitage.” But if you’ve never heard of it, Google it. You should at least come up with reviews, additional landing pages or third-party sites selling the brand.
  • Are there pushy pop-ups? Some websites have pop-ups for chats or discounts. But phony sites push pop-ups to ask for your contact or payment information while you’re still shopping.
  • Where’s the customer service? Counterfeit sites may have a “Contact Us” email form that goes nowhere, but real sites will have plenty of ways to contact their customer service team.
  • How do images look up close? Reliable sites use high-res images that are easy to expand or open in another window. Bogus sites typically use low-quality pics that don’t stand up under scrutiny.

Pro tip: Check the IP 

Use this IP address tool to see where the site is located. Look for suspicious signs, like an American business with an IP address from overseas, including spots like China, India, Venezuela and other places that just don’t make sense.

Janet in Idaho, this one’s for you … The other day, I was in Safeway getting ingredients for potato leek soup. Two women were engaged in deep conversation about a friend’s divorce right in front of the leeks. So I said, “Excuse me, ladies, I need to take a leek.” It took them a few seconds to laugh.

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Back-to-school tech: Apps and gadgets to monitor your kid

Parents everywhere are thrilled it’s back-to-school time. How can you keep the kids focused after a screen-filled summer, but also keep them safe? It’s a process, I know. For starters, get my free Kids’ Tech Contract

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Never lose your car again: Google Maps can keep track of where you parked. On iPhone or Android, open the Google Maps app. Tap the blue dot that shows your location, then Save parking. Steps here to do it automatically every time.

See your neighborhood over time

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It’s pretty amazing to check out your old childhood home and see how it looks now. With Google Street View, it’s just a couple of clicks away.

🆕 No more Chromecast: It’s being replaced by the $99 Google TV Streamer, which ships in September. The new streaming device is equipped with Gemini AI and better specs, like on-screen smart home controls, detailed video summaries and finetuned recommendations.

We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.

Trivia

In 1999, Larry Page almost sold Google before the deal fell through. Terms included 1% of search engine Excite and how much money? Was it … A.) $750,000, B.) $1.5 million, C.) $3 million or D.) $10 million?

Find the answer here!

Get these Communist China apps off your phone

I mentioned last week app maker ByteDance was starting to get banned on some government devices, and you guys and gals hit me with a ton of questions.

Let’s start by taking a step back. ByteDance is the Communist China parent company of TikTok, among other apps. After the U.S. signed the “No TikTok on Government Devices Act” into law in December 2022, ByteDance quickly moved to push and release even more new apps. Sneaky move, for sure.

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Sounds familiar: Scammers are after Google Voice accounts. If they trick you into giving up your multifactor authentication code, they can make calls that look like they’re coming from you. Never share this info. If you already have, go to Protect your verification code and disconnect your number.

Voice-to-text: Newer Google Pixel and Samsung Galaxy phones have built-in tools to turn voice audio into text via the magic of AI. Check under the Recorder app for Pixels or Voice Recorder app for Galaxy phones, respectively. Apple iPhone peeps, expect something similar in iOS 18, dropping next month.

✌️ Gestures, activate: You can control a Google Nest Hub via gestures — useful if your hands are covered in soap or flour. To enable it, open the Google Home app > tap the gear icon (top right) > tap Quick Gestures on the hub page.

🪦 RIP, Chromecast: After 11 years, Google is upgrading its streaming device to something that feels suspiciously like the Apple TV. Google TV Streamer plugs in via HDMI and is a lot more powerful than the old Chromecasts. Preorder is live now with September delivery.

We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.

Confirmed: Google is a monopoly

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A federal judge has ruled that Alphabet’s Google created an illegal monopoly by controlling almost all online searches. With around 90% market share, this decision could be a game-changer for Big Tech.

🔍 How do you spell monopoly? G-O-O-G-L-E: A federal judge ruled it was illegal for Google to pay $26 billion for other web browsers and phone manufacturers to make it their default search engine (paywall link). How to fix this mess? Make Google’s parent company, Alphabet, sell off Google or invalidate the illegal payoff and let manufacturers select their own search engines.

🍕 Pizza or sushi? Let your iPhone decide what to get for dinner — or anything else when you’re stuck in a stalemate. Just say, “Hey, Siri, flip a coin.” Works with Google Assistant and Alexa, too.

🖼️ Color me impressed: Mark Zuckerberg announced the other day Meta’s AI model will be open-sourced, unlike Google’s version or OpenAI. I’ve been playing with Meta AI’s image tools. Use the prompt, “Imagine a photo (cartoon, watercolor or whatever)” and what you want it to create. Now, there are six fingers on some hands and other anomalies, but for version 1.0, it’s darn good. Try it here.

Keep ’em focused: On Google’s Family Link app, the new “School time” feature restricts access to certain contacts and messages and limits app usage during specific hours. It’s rolling out on Android devices throughout the year.

Don’t click on Google ads: Malware wormed its way into search ads for Google Authenticator. They were very hard to spot, with the display URL “https://www.google.com” and the advertiser “verified by Google.” Need to download something? Scroll past the ads and sponsored content, or type in the official address yourself.

Android data: The Google Fit app can use your phone to track basic metrics without you knowing about it. This data might get shared with other health apps you think are only tracked by your smartwatch. To check: Profile > tap the Gear icon > Manage data and access > App permissions.

🗓️ Wait two weeks: Don’t buy any Google tech right now; they’re revealing a bunch of new tech at their Made by Google event on Aug. 13. That includes the Pixel 9 lineup, Pixel Buds Pro 2 and new Pixel Watch 3. Then comes the race to offload old inventory at cheaper prices …

Breathe new life into an old laptop or PC: Install ChromeOS Flex, a free, cloud-based operating system. With processing done on Google’s servers and a bare-bones interface, you’ll get surprisingly good performance. Your PC will need to meet these minimum specs: x64 CPU, 4GB RAM, 16GB storage and a USB port for installation.