Attentive

Today marks the beginning of the next evolution of our AI marketing platform, as our team has been dedicated to developing next-generation solutions over the past 18 months. We're excited to introduce you to two new AI products: AI Journeys and AI Pro. These innovations help brands send hyper-personalized and two-way messages that drive maximum performance, by optimizing the audience, content, timing, and destination of each message. Now, businesses can create shopping experiences like never before. Our products have exceeded expectations, delivering incredible results for brands like Reebok, Brooks Brothers, and Forever 21. Hear more from our CEO below and join our waitlist to learn more: https://bit.ly/3TI17GQ

We had an incredible time this week at our Beyond the Message: BFCM Takeover event! 📈 Our friends at UGG shared some exciting insights about their journey with Attentive. They revealed how they experienced a spike in performance after switching to Attentive SMS and how they've continued to see impressive results with our email solutions and Attentive AI™. (Check out the video snippet below to hear more!) 🎁 We also hosted a BFCM workshop to help you capture and identify more subscribers ahead of Black Friday and Cyber Monday. We explored different tools you can use at every step of preparation to make the most of this critical season. A huge thank you to our customers for trusting us with your most important marketing moments! We're excited to support you with our product and team to help you achieve your highest-performing BFCM yet.

New AI tools mean new opportunities, and Attentive is here to help you make the most of them. 🔎 SearchGPT could change the game for retail and DTC marketers. By optimizing how your content is featured in SearchGPT, you can significantly increase your brand’s visibility and impact consumer decisions at crucial points in the buying process. See how you can leverage this technology to enhance your digital strategies ⬇️

Our AI Pro tools empower you to understand customer needs, discover new audiences, and send messages at the perfect time, resulting in the highest performance. These tools include: 🔍 Audiences AI: Target the right customers with real-time data. 👥 Identity AI: Recognize site visitors beyond cookies. ⏰ Send Time AI: Optimize send times for each subscriber. 📝 Brand Voice AI: Create personalized copy that resonates with your brand. Watch the video below to see how these tools work together to create personalized experiences for every subscriber.

Our CEO, Amit J., recently spoke with Modern Retail about the future of AI-powered customer service tools. He emphasizes the efficiency of these tools in resolving customer issues on a large scale. He also explains what sets truly exceptional AI apart: they understand your brand's voice and recognize when to involve a human. “You need a model where a chatbot is taking 60%, 70%, 80% of the questions. But if it doesn’t have confidence that it can answer, it kicks out to a human,” he says. That’s why we developed Brand Voice AI. This tool ensures that AI-powered messages are not only efficient but also authentic and true to your brand's unique voice. 🗞️ Curious about how data-driven AI can transform your customer service strategy? Check out Amit’s insights in the full article: https://bit.ly/3YqYz2u

Good morning to Sticky Digital, Attentive's Agency MVP of August! Sticky played a pivotal role in onboarding Nearly Natural to Attentive Email and Attentive AI™. Nearly Natural was already an Attentive SMS user, but they were hesitant to adopt Attentive's new products-- that is, until Sticky Digital stepped in! Nikki Tooman and Nicole Glock swiftly coordinated with Attentive's partnerships, email, implementation, and AI teams to successfully onboard NN to Attentive Email and AI. Their proactive approach and collaboration across multiple Attentive teams exemplify Attentive's core value of "Default to Action." This is just one example of Sticky's exceptional partnership and the value they bring, not only to their clients, but also to Attentive. Safe to say I'm stoked to work with such an incredible partner 🙂  it's agencies like Sticky that keep me in partnerships.

Some of the world's biggest brands including UGG, Crate and Barrel, and Chico's FAS, Inc. are using Attentive AI™ to plan their BFCM strategies and ensure they can individually tailor every message they send to customers' inboxes this year. These brands are going 'Beyond the Message' and sharing insights into how they're preparing for BFCM, the strategies they're implementing, and more. 🎟️ Don't miss your last chance to grab a ticket to Beyond the Message: BFCM Takeover: https://bit.ly/3zXSj8k

We’re excited to announce that Attentive has been named to Forbes 2024 Cloud 100 for the fourth consecutive year! Forbes highlights that in 2023 alone, our customers sent over 32 billion text messages, driving nearly $20 billion in revenue. Our AI-powered solutions are redefining personalized messaging by ensuring every SMS and email is unique, bringing brands and consumers closer together. The #Cloud100☁️ evaluation process involved ranking companies across four factors: market leadership, estimated valuation, operating metrics, and people & culture. We’re incredibly thankful to our customers, partners, and our amazing team for making it possible for us to be recognized alongside the biggest private cloud companies in the world. Thank you, Forbes, Bessemer Venture Partners, and Salesforce Ventures, for the recognition. View the full list: https://bit.ly/3s0EW3h

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Looking for new content ideas this month? Here are a few ideas: 🇨🇦 Civic Day: Celebrate this Canadian holiday by showcasing user-generated content from the long weekend. It's a great way to promote your best-sellers. 📲 Beyond the Message: Join us for our Beyond the Message to discover all the tips you need for a successful BFCM campaign! 😌 National Relaxation Day: Share tips on relaxation techniques or products that can help your customers unwind. 🐶 International Dog Day: Give new meaning to the dog days of summer! Help your subscribers spoil their dogs by bundling their favorite toys, treats, and more.