Meet Steven Hamrell, our Director of Product Management at Call Box! He is the ultimate go-to-guy when it comes to understanding our technology. Whether it's figuring out what it is, how it works, or what it can do for you, Steve's got it covered. His dedication to understanding our clients' needs makes him an invaluable part of our team. Plus, when he's not helping our clients, this pizza-loving, dedicated dad is just awesome to have around. Get to know more about Steve! 🍕 #TeamCallBox #ProjectManagement #MeetTheTeam
Call Box
Software Development
Dallas , TX 2,794 followers
WE'RE HIRING! Call Box is a comprehensive call tracking & cloud phone solution that allows businesses to Own the Phone.
About us
Located in the heart of Dallas, Call Box is a high-energy technology company that created a first-of-its-kind call tracking software. Call Box is defined by its unique culture that encourages growth by pursuing new challenges and ideas to constantly move its clients, and the company as a whole, forward. Call Box is comprised of a fearless, performance-driven team that is not afraid of failure; failure only means the team is one step closer to the next success. The company believes the quality of each employee is more important than the quantity of employees. The result is an ambiguous group of confident individuals developing and delivering innovative technology and solutions used by more than 46,000 businesses.
- Website
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https://callbox.com/demo/
External link for Call Box
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Dallas , TX
- Type
- Privately Held
- Founded
- 1988
- Specialties
- Call Tracking, Website Analytics, Phone Call Categorization, Advertising Effectiveness, Marketing Analytics, Phone Skills, Artificial Intelligence, and Sales
Products
Call Box
Call Tracking Software
Call Box helps more than 42,000 businesses optimize their phone handling processes.
Locations
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Primary
8080 Park Lane
Suite 550
Dallas , TX 75231, US
Employees at Call Box
Updates
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🐾 [DOCUSERIES ALERT] 🐾 Discover how Twin Peaks Veterinary Clinic transformed their patient communication and operational efficiency with Call Box in our exclusive 3-part docuseries! Join us as Chelsey K., Call Box's Client Success Consultant, and Erica Garner, Twin Peaks' Director of Technology, take you behind the scenes of their journey to optimize phone handling and boost patient satisfaction. 📞 In Part 1, we dive into the challenges they faced, from missed calls to inconsistent pricing quotes, and how they turned their phone into their greatest potential asset. Don't miss out on this inside look at how they elevated their practice! 🔗 https://lnkd.in/gZ_XX_-G #Docuseries #VeterinaryClinic #PhoneProcess #PatientExperience #OperationalEfficiency #CallBoxTransformation
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Call Box reposted this
At Call Box, we like to celebrate life's special moments with our team! As part of our tradition, we send our colleagues off with a "Clap Out" before their big day 💍. Today, we’re thrilled to honor Brady Williamson, one of our stellar senior account executives, and his soon-to-be wife. Congratulations to both of you! 🥂 May you have a lifetime filled with love and happiness. Here’s to celebrating your beautiful journey ahead! #TeamCelebration #Wedding #ClapOut #CarWars
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At Call Box, we like to celebrate life's special moments with our team! As part of our tradition, we send our colleagues off with a "Clap Out" before their big day 💍. Today, we’re thrilled to honor Brady Williamson, one of our stellar senior account executives, and his soon-to-be wife. Congratulations to both of you! 🥂 May you have a lifetime filled with love and happiness. Here’s to celebrating your beautiful journey ahead! #TeamCelebration #Wedding #ClapOut #CarWars
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💡Tip Tuesday💡 Did you know that only 54% of new patient opportunities actually schedule an appointment over the phone? Patients are reaching out in need, so why aren’t they booking? Many practices miss the mark in guiding patients through the scheduling journey once they connect a call. 🔑 Here are some tips to improve your conversion rates from phone calls to appointments: 1. Allocate time each week for emergency appointments. 🚑 2. Set dedicated times throughout the day to follow up on unbooked scheduling opportunities. 📅 3. Address insurance-related objections with alternative solutions, not just a "yes" or "no." 💡 Want to boost your appointment rates and properly handle phone leads? Download our latest eBook for more insights! 📘 https://lnkd.in/gPmV-aJ3 #PatientExperience #Healthcare #PhoneHandling #AppointmentScheduling #DentalPractice #CustomerService #PracticeManagement #HealthcareMarketing #PatientConversion
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📞🦷 Check out our latest blog on Group Dentistry Now: "5 Powerful Benefits of Dynamic Number Insertion (DNI) for Your Dental Practice." Discover essential solutions that can help your practice expand opportunities, gain deeper patient insights, and optimize marketing strategies. Don't miss out on these insights that could transform your practice's communication and marketing efforts. Read now to elevate your dental practice to the next level! #DentalPractice #DNI #DynamicNumberInsertion #MarketingStrategies #PatientInsights #GroupDentistryNow #CallBox #OptimizeYourPractice
DNI is an advanced call tracking tool which revolutionizes how practices monitor and analyze incoming calls, attributing them to specific digital marketing efforts. With DNI, dental practices can enhance patient experience by personalizing interactions based on online behavior, improving overall patient satisfaction and loyalty. Learn more about the powerful benefits of DNI for your dental group or DSO: https://dso.pub/4fvKYgA #dentist #dentalindustry #dso
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Discover how AI can streamline your practice and boost appointment bookings. These 4 AI features are designed to enhance patient interactions and optimize your operations. Read this article to learn more about how AI can transform your dental practice. #DentalAI #PatientCare #DentalPractice #HealthcareInnovation #AIInDentistry #EfficientOperations #BoostBookings
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Elevate Patient Interactions & Boost Conversions at your dental practice with this NEW FEATURE from Call Box! 🦷 Phone Skills Training - Transforming your practice: - 🚀 AI-fueled Call Coaching Solution - 🎓 Specialized Phone Handling Training Videos - 📋 Instant, Tailored Coaching Notes for Missed Appointment Calls - 🔄 Continuous Staff Development with Expert Coaching 📚 20+ Engaging Training Videos by Dentlogics Ready to invest in your practice's phone performance? Enhance patient experience and increase appointment bookings with Call Box's comprehensive phone training solutions. 🔗 https://lnkd.in/gVTY7bmm #DentalSuccess #PhoneSkills #PatientExperience #AI #CallCoaching #Dentlogics #DentalTraining #HealthcareInnovation #AppointmentConversions
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Thank you, Dykema and all the attendees who joined us at the award-winning Definitive Conference for DSOs! This most anticipated DSO event of the year brought together hundreds of the greatest thought leaders in the industry, all in the same place. The three days were filled with fantastic speakers, great connections, and innovative ideas for the dental industry. Continue the conversation with us and book a meeting with our healthcare team to explore how Call Box helps dental practices capture more appointment opportunities through their phones and guide front desk staff to success. 🔗 https://lnkd.in/guWUk9gX #DSOConference #DentalIndustry #CallBox #HealthcareInnovation #AppointmentOpportunities #FrontDeskSuccess #DentalLeadership #Dykema2024 #IndustryLeaders #DentalPracticeGrowth #DentalTech #PatientExperience #CallTracking #DentalMarketing #PhonePerformance #InnovativeDentalCare
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💡Tip Tuesday 💡 Re-capture Lost Revenue! 🚨 Did you know your practice might be missing out on potential revenue by not leveraging the phone? The average new patient is worth thousands, so every missed call is a missed opportunity. Ensure your front office staff is ready to convert prospective patient calls into booked appointments. **Tips to prevent prospective patients from slipping through the cracks:** 🖊️ Place a pen and paper next to the phone to jot down caller details. 🔄 Follow up with callers who didn’t book an appointment. 📞 Give a reason for callbacks upfront to encourage follow-up. Calculate how much revenue your practice could be losing here: 🔗 https://lnkd.in/gXfcECKC #DentalTips #PatientExperience #RevenueGrowth #PracticeManagement #PhoneSkills #FollowUpCalls
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