With over 20 years of experience in fixing things that aren’t broken (because all the lights are green but nothing works), we’re here to help! Whether it’s an emergency or just another day at the office, our team is ready to jump in. Don’t hesitate to reach out 😁 #helpdesk #integrators #whitelabel #calltek"
CallTek
IT Services and IT Consulting
Irvine, California 49,501 followers
Your White Label Enterprise Support Company.
About us
CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.
- Website
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http://www.calltekinc.com
External link for CallTek
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Irvine, California
- Type
- Privately Held
- Founded
- 2004
Locations
Employees at CallTek
Updates
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CallTek is your team amplified. We are with you every step of the way, every single day, all day. Our team seamlessly integrates into your business when and where you need it. Our technology products gives you the insight and control to out perform the competition. With CallTek in your corner, you are UNSTOPPABLE. Learn more Calltekinc.com
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While AI and LLMs are revolutionary, remember that even the smartest LLM can't count on its own – literally! To truly harness its power, integrate it with other tools like analytics, ticket systems, and automated workflows. It's in this synergy that AI goes from being a brilliant, but slightly numerically challenged assistant, to a transformative force in your business. #calltek #ai #llm #strawberries #automation
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CallTek delivers an unparalleled customer experience and develops scalable technology that consistently exceeds expectations. Isn't that what you want from your support partner? Contact us today to explore how CallTek can amplify your business. sales@calltekinc.com #whitelabel #techsupport #hospitalitytechnology #healthcaretechnology #customerexperience #cx #calltek #broadband
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CallTek Partners with TitanHQ to Bolster MSP Security against Attacks Occurring Every 11 Seconds! In response to the alarming rate of security attacks and phishing attempts happening every 11 seconds, CallTek is proud to announce a groundbreaking partnership with SpamTitan. This collaboration aims to enhance security services for Managed Service Providers (MSPs) and equip them with robust defenses to combat the growing threats of cyber attacks. Through this strategic partnership, MSPs can leverage our combined expertise to implement cutting-edge solutions that safeguard against evolving cyber threats. Together, CallTek and TitanHQ are reshaping the landscape of cybersecurity for MSPs, ensuring that they are equipped to protect their clients from malicious attacks. Contact us today to learn more about how this partnership can enhance security for your cyber strategy and shield your organization and customers from the ever-present threat of cyber attacks. #SecurityPartnership #Cybersecurity #MSPs #PhishingAttacks #CallTek
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At CallTek, we resonate with the sentiment behind Douglas Adams' 'heart of gold' quote. Our collaborative approach with clients enables us to invest in innovative technology, ensuring we are always prepared to meet the challenges of tomorrow in the present moment. We specialize in supporting connected technologies, helpdesk , devops and AI enabled call center technology. #Innovation #Technology #Collaboration #FutureReady"
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With over 20 years of dedicated experience in resolving issues when all the lights are green and nothing works, we are here to assist you. Our team is committed and prepared to support you in emergency situations or to be part of your business as usual. Please don't hesitate to get in touch with us. #helpdesk #integrators #whitelable #calltek
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CallTek specializes in delivering expert Wi-Fi site survey and cable certification services utilizing cutting-edge Fluke and Ekahau tools. We save you time, money and the need to travel. Our comprehensive range of services includes remote predictive surveys, Nationwide On-Site Validation surveys, #wifi #ekahau #helpdesk
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The recent CrowdStrike outage is a notable Grey Swan event, not as rare as Black Swans but still surprising due to specific details. As reliance on cloud-based security grows, CIOs must proactively mitigate such risks. Tony's tips on avoiding a grey swan event: 1. Diversify Vendors: Avoid relying on a single vendor. Maintain a diverse security provider ecosystem for redundancy and flexibility during critical incidents. 2. Continuous Monitoring and Incident Response: Implement robust monitoring tools and response plans. Detect anomalies promptly and have clear procedures to address them. CallTek recommends Wazuh for real-time monitoring and incident alerts. By detecting abnormal behavior like the faulty update, timely intervention could have been enabled. Additionally, Wazuh's configuration auditing feature detects unexpected changes related to Falcon Sensor, preventing widespread crashes. ~ Tony Espinoza, CEO, CallTek #techsupport #greyswan #crowdstrikeoutage #outage #hospitalitytechnology #healthcaretechnology #security #itsecurity #cybersecurity
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CallTek reposted this
At CallTek, we're like the postal service of Wi-Fi and cable certification - we'll deliver our services come rain or shine, guaranteed to brighten your day, no matter the weather! We are obsessed with this game. this is our jam. We're here to serve. Give us a call.
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