Recently, ECSI was recognized by NICE as a 2024 CX Excellence Award winner for “outpacing the competition and leveraging the latest CX AI to drive exceptional customer experience.” Corey Reed said, “To win this award shows much about ECSI’s commitment to innovating and offering the best customer experience possible. We’re providing high-end technology solutions and being recognized as leaders in the higher education community.” Read all about it on our blog. ➡ https://lnkd.in/gXerxnQ3
ECSI, A Global Payments Company
Higher Education
Coraopolis, Pennsylvania 1,776 followers
Higher education solutions designed to boost student retention, generate revenue, and reduce administrative workload.
About us
ECSI, a Global Payments company, provides a full range of customizable solutions in support of the entire lifecycle of higher education and post-graduation. With 50 years of experience, 1,750+ clients nationwide, and a 99.9% client retention rate, ECSI is the largest provider of past-due accounts receivable management, campus-based student loan servicing, tax document services, tuition payment plans, refund management, and multiple outsource services in the industry today. We provide the right mix of software and service to help your school boost student engagement and retention, increase cash flow, and reduce your administrative workload.
- Website
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http://home.ecsi.net
External link for ECSI, A Global Payments Company
- Industry
- Higher Education
- Company size
- 201-500 employees
- Headquarters
- Coraopolis, Pennsylvania
- Type
- Public Company
- Founded
- 1972
- Specialties
- Student Engagement & Retention, Student Experience, Outsourcing, Campus-Based Student Loan Servicing, Administrative Functions, Refund Management, Tuition Payment Plans, Tax Document Solutions, and Past Due Accounts Receivable Management
Locations
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Primary
1200 Cherrington Pkwy
Suite 200
Coraopolis, Pennsylvania 15108, US
Employees at ECSI, A Global Payments Company
Updates
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It's already time for colleges and universities to begin planning for tax season! Here are some top tips from ECSI’s Tax Document Service experts to help colleges and universities stay ahead of tax season requirements and keep students (and staff) happy. https://lnkd.in/gFGYmUXM
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A big shout out to Ryan Hitchcock, our CXSelect Team Lead and July Employee of the Month. Ryan uses every opportunity to learn all he can to train, teach, and encourage our CXSelect team. Ryan is ✔ dependable ✔ reliable, and ✔ goes above and beyond to get the job done. Thank you, Ryan, for all that you do to support our team, our clients, and their students. #employeeappreciation #TeamECSI #employeeofthemonth
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This week, Heidi Brodick, MBA will be in Orlando, Florida to chat with members of The Florida Association of Postsecondary Schools and Colleges (FAPSC) at the 2024 Annual Conference. Stop by booth 920 to learn more about ECSI's solutions that help Postsecondary institutions manage workload and support student retention. #highered
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Technology enhances, advances, and improves students’ experience in many ways, working to improve the experience before, during, and after a student interacts with a campus office. What can we learn from contact centers about the application of technology to improve student experience? #highered #contactcenter #higheredtech https://lnkd.in/gWthBJjB
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ECSI, A Global Payments Company reposted this
The energy at #NACUBO2024 is incredible! Catch up with #TeamTouchNet and our friends at ECSI, A Global Payments Company! Expo hours continue on Monday 11:30 am to 2:15pm. ⭐ TouchNet at Booth #915 ⭐ ECSI at Booth #920 Don't miss TouchNet's presentation with Fitchburg State University on Tuesday at 8:30 am.
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We're looking forward to connecting with higher ed business officers and leaders at NACUBO 2024. Stop by booth 920 to chat with Lori Hartung and Nathan Benge about how ECSI is helping institutions retain more than 20% of their students with past-due accounts. #highered #higheredconference
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According to research, about 74% of higher ed officers indicate their teams only spend 10-24% of their time attempting to recover delinquent tuition and fees. In this Higher Ed Dive article, ECSI's Becky Budner shares how "the right technology can help accounts receivables (AR) functions address this challenge to improve institutional financial stability and students’ experience." Check it out! #highered https://lnkd.in/g5h9dZ9G
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Are you ready to clear underperforming Perkins Loans from your portfolio? Working in-house on Perkins Loan assignments generates a mountain of paperwork and burns staff time and resources. There's a much easier way. Let’s work together to: ☑️ Save you and your team valuable time and resources ☑️ Ensure your Government Assignments process is completed with compliance ☑️ Understand your options for Perkins Loans assignments and liquidation https://lnkd.in/geCkA4NK
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Big shout out to our June Employees of the Month - Michelle Burd & Justin Berry. Michelle and Justin support ECSI's IT function and always go the extra mile to make sure the Moon, Pa., office is up and running. We appreciate how speedy and supportive these two are in helping our team continue to operate at top efficiency. #employeerecognition #employeespotlight #TeamECSI
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