True personalization grows profits by 40%. 🌟 Imagine delivering exactly what each customer needs, right when they need it. That’s the power of a true omni-channel, tailored CX approach. Download our eBook to learn how your technology drives personalization: https://lnkd.in/gNVGgqKu
Horizontal Digital
Information Technology & Services
St Louis Park, MN 46,967 followers
Horizontal Digital is an experience forward consultancy.
About us
Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right time, on the right channel. And we amplify these moments with precise strategies, technologies and creative approaches to maximize their value. Founded in 2003, we are a certified Minority Business Enterprise that proudly invests in diversity and growth of our in-house talent as well as our local communities through charitable and on-site volunteer efforts. Horizontal Digital is headquartered in Minneapolis, MN. Additional U.S. offices are in Denver, Dallas and Indianapolis, with a global presence in Dubai; U.A.E.; Bengaluru, Vadodara and Pune, India; and Kuala Lumpur, Malaysia.
- Website
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http://horizontaldigital.com
External link for Horizontal Digital
- Industry
- Information Technology & Services
- Company size
- 201-500 employees
- Headquarters
- St Louis Park, MN
- Type
- Privately Held
- Founded
- 2003
Locations
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Primary
1660 MN-100
200
St Louis Park, MN 55416, US
Employees at Horizontal Digital
Updates
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🔎 Learn how you can leverage MuleSoft to streamline your business operations and achieve seamless integration across all platforms. 🗓 Join Us in Riyadh! We invite you to an exclusive event in Riyadh alongside our partner Salesforce, where our lineup of speakers delve into the transformative power of the MuleSoft platform, and how you can harness the power of data and AI to gain a unified view of your customers. 🔗 Reserve your spot now: https://lnkd.in/dGXnRwEQ #MuleSoft #salesforcepartner #hztldigital
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“With loyalty programs, there is a higher level of expectations that the brand is able to personalize its customer experience,” says Ram Machiraju, VP of Product Management at Salesforce in a recent #CX4CA podcast episode. Watch the episode to learn more about the evolving world of loyalty programs, and how brands can harness their customer data to drive actionable insights that enable high levels of personalization with Salesforce Data Cloud. Watch the episode on YouTube: https://lnkd.in/dUdSTAcj Listen on Apple Podcasts: https://lnkd.in/dZAv7gqP Listen on Spotify: https://lnkd.in/dZZuVQHQ #CX #dataaicrm #salesforcepartner #hztldigital
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It's a common misconception that all IT Managed Services providers follow a find-and-fix approach. 🔧 But what if there was a partner who would go beyond routine support? Read more about why you need a Managed Services partner that is proactive in today's multi-cloud environment: https://lnkd.in/g4ErW6j7 #salesforce #managedsevices
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Trying to create connected customer experiences but don't have the right data, strategy, and tools? Salesforce's Ahmed Abdellatif is sitting down with Horizontal experts Jay Hillery and Dave Michela in an upcoming webinar to discuss how to transform raw data into actionable insights to enhance your CX. You'll get personalized guidance and exclusive resources to enable personalized experiences that increase revenue and customer retention. 👉 Register today: https://lnkd.in/gXuVRSeg #data #CRM #customerexperience
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In 2024, customer expectations have soared. 🚀 Now, you must collect, visualize, and act on customer data faster than ever. The problem is... traditional customer data platforms aren't cutting it. 🚫 But with Salesforce Data Cloud, you can deliver on connected experiences in real-time. The scale and speed at which Data Cloud can manage and churn data to provide you with immediate actions is what makes it a step above other tools. Here are three ways you can use Data Cloud to deepen customer relationships: https://lnkd.in/gK57HMVi #datacloud #data #customerexperience
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🚀 We are excited to launch our new Salesforce MuleSoft microsite, dedicated to empowering brands in KSA who are ready to harness the power of data and AI to fuel their CRM systems. Dive into our thought leadership on the transformative power of Salesforce MuleSoft in the region, and learn how its API and automation capabilities enable you to unify data from various sources, providing a single, comprehensive view of your customers and delivering personalized, connected experiences. Learn more here: https://lnkd.in/e9MCJiCM #salesforcepartner #MuleSoftforKSA #hztldigital
Unlock the power of Salesforce MuleSoft in KSA
e.horizontaldigital.com
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We are excited to share our latest #CX4CA podcast episode, featuring George Smith, our Regional Managing Director EMEA, and Owen Taraniuk, SVP of Global Ecosystem at Sitecore. Tune in for an exclusive inside look at Sitecore's journey towards SaaS-based solutions and how its partner-first mentality has empowered the company’s strategic scalability and growth. Watch the full episode here: https://lnkd.in/d4-pT-Cy Listen on Apple podcasts: https://lnkd.in/dizNWgRn Listen on Spotify: https://lnkd.in/dfuQrYFd #sitecorepartner #personalization #hztldigital
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Throughout his 17-year consulting journey, Anil Pilania has spearheaded major Salesforce Centers of Excellence, all while harboring a profound fascination for the intersection of Data, MarTech, and CRM realms. 💼💻 Leading the Salesforce Consulting India team at Horizontal, he's a passionate technologist who strives to bring the worlds of business and technology closer. 💡 Learn from Anil and our HZTL experts how to deliver connected experiences with data: https://lnkd.in/g5UBAyih
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