We’re excited to welcome Mark Flakne as our new Chief Financial Officer! With more than 20 years in healthcare operations, Mr. Flakne brings unique and relevant experience in leading economic growth, scaling high-performance physician networks, advancing expansion into in-person and home care settings, and facilitating accountability for clinical outcomes and cost management through value-based care contracting. Read more: https://lnkd.in/gSQi_WVT
Included Health
Hospitals and Health Care
Designed to treat you better. A 2024 Most Innovative Company by Fast Company.
About us
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
- Website
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http://www.includedhealth.com
External link for Included Health
- Industry
- Hospitals and Health Care
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco
- Type
- Privately Held
- Specialties
- Telehealth, Behavioral Health, Primary Care, and Employer Benefits
Locations
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Primary
San Francisco, us
Employees at Included Health
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Jeff Birkeland
Product and team builder
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Michael J. Bender
Board Chair | Advisor | Former CEO and COO | Private Equity and Public Company Leadership
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Casey Garrett
Recruiting @ Included Health | Indoor Enthusiast | Dog Obsessed
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Julie Hollenbeck
Technical Recruiter - Engineering- Included Health
Updates
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"When I say 'connected hallways,' I’m referring to the big opportunity we see to break down these barriers in healthcare. When we build our products, we want to make sure that a member can use just one app, whether they want to be seen by a doctor or if they need financial questions answered. We want to build a system that’s connected so that information about the member flows between all these different players. A person’s identity is not that of a patient — they want to get back to living their life, not deal with their financial and clinical parts of healthcare in disconnected ways." - Nupur Srivastava https://lnkd.in/gbJ6szyG #HealthAI #IncludedHealth #ConnectedCare #PatientFirst #HealthyDays
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If your #EmployeeBenefits give you the Sunday Scaries, chances are, your employees are feeling it, too. So, #BenefitManagers, we want to know:
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Raising the standard of care for all: Welcome to the mission, Dana Udall, Ph.D.!
I’m thrilled to share that I’ve taken a new role as Head of Behavioral Health at Included Health, a company I’ve long admired. In this role, I’ll have the privilege of not only overseeing our therapy and psychiatry practices, but also ensuring that mental health support is tightly integrated with every other aspect of a member’s care — from virtual primary care to specialty care, chronic condition management, and navigation. Sadly, this level of integration is still the exception in healthcare. Despite the overwhelming evidence that integrated care improves outcomes (and reduces costs), there are not enough spaces in healthcare purpose-built with this holistic understanding and intention. After years of working at leading mental health companies, I’m incredibly excited to be joining a company and a team of clinicians committed to this comprehensive, collaborative approach. In fact, part of my reason for joining Included Health is my own experience as a member. Some years back, my daughter needed routine surgery, but we lived in an extremely under-resourced area with very few providers. After receiving an expert medical opinion through Included Health, we were guided to care in another state, with a surgeon who had very good outcomes. This experience — as well as seeing friends and family benefit from Included Health’s various forms of care — was proof to me that, with the right tools and the right team, our broken health care system can work. #iamincluded If you feel the same and want to join me in this work, we’re hiring therapists and psychiatrists! Reach out if you’re interested.
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Telehealth has become an essential pillar of the U.S. healthcare landscape. With challenges like workforce shortages, rising costs, and diverse patient needs, telehealth is stepping in to fill some of the most painful gaps in access to care, while reducing costs “Telehealth 1.0 was a starting point. It lacked the depth and continuity people needed. Telehealth 2.0 aims to recreate the trusted relationships of classic family physicians, offering a comprehensive view of your health journey.” - Owen Tripp We’re committed to advancing telehealth to bridge gaps in care, including reaching underserved LGBTQ+ populations with culturally competent care. https://lnkd.in/gySYczdP #FutureOfHealthcare #LGBTGHealth #HealthEquity
From Convenience to Necessity: The Telehealth Transformation | Worth
https://worth.com
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Our latest research, in collaboration with Eidos LGBTQ+ Health Initiative and the University of Pennsylvania School of Nursing, reveals that easy #HealthcareNavigation reduced the likelihood that LGBTQ+ members would avoid seeking healthcare. This underscores the vital role of tailored health care navigation in overcoming barriers and promoting inclusive, equitable health care. Read more about the study here: https://lnkd.in/e5mCUd_Y #CareCoordination #InclusiveCare #HealthEquity #GenderAffirming #LGBTQHealth
Included Health: The Value of LGBTQ+ Health Care Navigation - Eidos LGBTQ+ Health Initiative
https://penneidos.org
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The endgame of Telehealth 1.0 is here…#IncludedHealth’s CEO, Owen Tripp highlights a crucial point: transactional video visits were just a stepping stone and the future of healthcare isn’t a phone-a-doc service or a phone full of apps; it’s an all-in-one personalized experience that simplifies access, across the body, mind, and wallet. As we navigate, and lead, this new chapter in healthcare, we encourage consumers to demand better. The challenges of Telehealth 1.0 are evidence that we’re ready for an improved, more connected healthcare experience. Read more in Owen’s feature for Fast Company: https://lnkd.in/ga3xgh6R #VirtualCare #Teleheath #FCImpactCouncil
Why the death of telehealth is good news for consumers
fastcompany.com
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Best-in-class #HealthcareNavigation built by a best-in-class network of clinicians. That's #IncludedHealth. We’re independent so we can guide employees to the right benefit for them, not for our bottom line. Learn more: https://lnkd.in/gt5Tzfk5 #EmployeeBenefits #HRBenefits
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Our new clinical and #BehavioralHealth careers page has launched! Visit to learn more about #IncludedHealth's mission, and what "Work Worth Caring About" really means. Browse our open roles and join our mission to raise the standard of healthcare for all: https://lnkd.in/g7pgA9DT #ClinicalJobs #PsychJobs #LCSW #LMFT #LPC #LMHC
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We're grateful you took the time to share this member experience, Toniqua. The member always come first, from intake, to care delivery, to navigation. Thank you for meeting the needs of our members in exemplary ways. 💙
Administrative Specialist | Project Coordination Expert | Technology Support Specialist | Passionate about Enhancing Team Efficiency in the Asset Management Sector
I usually don't share member feedback from work, but today I have to share this one. While I won't reveal her story, just know she is going through a lot (A story that brought tears to my eyes) . My Supervisor sent this to our team chat today after my interaction with this member. She was my first call of the day. “This is why we do what we do y'all!!! We may not always realize it but what we may feel as little work or little impact may not be just that for the person on the other end of the phone!! I just want to say Thank You to Tani McKenzie for representing our team so well and embodying our Core Values and our Teams expectations! Here is some direct member feedback she received this morning that i feel is worth sharing as anyone of you could and do make this kind of impact on our members lives every day! Remember we do amazing things here big or small!!! Member Feedback: I have to compliment Tani to you. You have been doing something right by having people like her training people like her so the compliment does extend to leadership as well. This young lady has been amazing! I spoke with someone last night and they were nice but, Tani really turned it around. She was professional, friendly, knowledgeable, efficient and focused on my needs. She was everything that you want a representative to be, especially for one who needs to be that detailed and savvy in IT, to be wrapped up in one person, is just amazing. A Ray of Sunshine on a cloudy rainy day. Tani was so patient and so fast in walking me through exactly what I needed and truly understood everything I was saying. Tani really meant a lot to me this morning and made a big difference in my life. #IncludedHealth #ImpactingMembersPositively #DoctorOnDemandByIncludedHealth #SpreadLove #FullCircleMoment #WarmsHearts #SuccessStory Included Health Thank you for giving me the opportunity to Impact The lives of our members! Today was such a reminder of why I do what I do! Without your trust in me I would not have this opportunity to provide outsanding services to the ones in need!