Penn Station East Coast Subs

“Never argue with the guest; it’s their money, and they have a strong opinion,” cautioned Craig Dunaway, the COO of Penn Station East Coast Subs. https://lnkd.in/eJJAc6yT #reviews #opportunities #onlinefeedback

Navigating Cybersecurity: Our COO, Craig Dunaway, talks about Lessons From Restaurant Data Breaches https://lnkd.in/eZHsVybZ #cybersecurity #databreach #paymentprocessing

🎤 Testing. Testing. 1, 2, 3. Penn Station's across Lexington are testing a fiery Ghost Pepper Jack Cheesesteak. Customers are loving this spicy twist to their favorite cheesesteak, but also trying the flavor packed cheese on other subs too. 🌶 Are you excited for it to hit the rest of our locations? #LTO #restaurantnews #nationsrestaurantnews

🍟I mean, we already knew this, but maybe you didn't... Cincinnati's City Beat ranked top 10 best fries. Tomorrow you can try for yourself with a FREE small Fresh-Cut Fry with any sub purchase. Use Promo Code FRYDAY online. 💻 #bestfrenchfries #restaurantnews #FRYDAY

These guys may have left Cincinnati for their NFL careeers, but hometown Penn Station is still the favorite cheesesteak for Travis. 🙌🏻 Who else is hungry? #nfl #endorsement #cheesesteak

Advice From a Multi-Unit Franchisee: Craig Dunaway, Penn Station East Coast Subs. Craig isn’t just the chief operating officer of Penn Station East Coast Subs — he’s been a multi-unit franchise owner. https://lnkd.in/gg9cNbQ4 #restaurantnews #franchisee #multiunitfranchsee #franchiseopportunities

Today the 50th location in Cincinnati opened in Cleves! All guests in Cincy get .50 cent small fresh-cut fries through Monday, the 24th. Promo Code “50”. Congratulations to franchisee John Doyle. Even Mr. Redlegs from Cincinnati Reds came out to celebrate along with our president, Lance Vaught and real estate & construction manager, Jeff Becker. #mrredlegs #restaurantnews #grandopening #cincinnati

Congratulations to our newest Penn Station location in Fort Mill, SC by owners Eric Fairbanks and Sait Bocanegra Perez! The team is doing an outstanding job. Pop in to see them! #grandopening #restaurantnews #hungry

The major fast-food chains aren’t the only quick-service restaurants trying to placate tapped-out customers while keeping franchise operators happy. Craig Dunaway, chief operating officer of Penn Station East Coast Subs, which operates 320 restaurants in 15 states, says the value concept tried by larger rivals is a loss leader and generally a bad business idea. Check out the full article in CNBC https://lnkd.in/eM6mYaii #fastfood #valuemeal #restaurantnews

Hyper-Personalized Marketing Penn Station East Coast Subs, which has 73 franchisees and 323 locations, is updating its technology to enhance the one-to-one connection with every customer and to improve the web-ordering experience. https://lnkd.in/dm6sa-sz #restaurantnews #loyalty #customerexperience