🔔 Reminder: Starting January 1, 2025, the CMS will require qualified health plan (QHP) issuers in the Federally Facilitated Exchanges to comply with new appointment wait time standards. Why this matters: ⏱️Ensures quicker access to care for new patients 💡Enhances patient experience and health outcomes 💎Furthers the goal of delivering high-quality healthcare Check out how our QHP Secret Shopper Survey solution helps health plans meet CMS requirements: https://lnkd.in/ggGnv3pE
Press Ganey
Hospitals and Health Care
South Bend, IN 74,182 followers
Putting Human Experience at the heart of healthcare
About us
Introducing Human Experience (HX) healthcare, from the pioneers of healthcare transformation. Our powerful HX platform breaks down silos between patient, member, and employee experience—translating data into human stories that fuel action and drive improvement across the continuum of care. Our groundbreaking technology meets the world’s leading experts to solve your biggest problems in better and bolder ways. Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. For more information, visit: www.pressganey.com https://twitter.com/PressGaney https://www.youtube.com/@PressGaneyLLC
- Website
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http://www.pressganey.com
External link for Press Ganey
- Industry
- Hospitals and Health Care
- Company size
- 1,001-5,000 employees
- Headquarters
- South Bend, IN
- Type
- Privately Held
- Founded
- 1985
- Specialties
- health care, physician engagement, employee engagement, quality improvement, HCAHPS, patient flow, CGCAHPS, consulting, HHCAHPS, core measures, clinical resource management, data analytics, patient experience, value-based purchasing, safety, transformation, consumerism, member experience, health plans, and healthcare consumerism
Locations
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Primary
1173 Ignition Drive
South Bend, IN 46601, US
Employees at Press Ganey
Updates
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Haven't read our "Patient Experience in 2024" report? Check out the top insights shaping #PX when you swipe ➡️ 💡Dive deeper into the data with our full report: https://lnkd.in/gQdtJmzz
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Press Ganey reposted this
Had a brilliant conversation with Taylor Dunlap about the critical value of building trust in healthcare. Social capital provides a clear focus for our work and the biggest challenges facing healthcare today. A culture of trust not only strengthens entire organizations from the ground up but is the clear path forward now more than ever. Our latest conversation in AcademyHealth is an important read for health leaders building their system’s culture of trust. Check it out below.
Building Trust: A Critical Value for Health Care | AcademyHealth
academyhealth.org
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👋 Say hello to the Press Ganey team at our next stop in the #HXSeminarSeries! We’ll be traveling across the country to San Diego, CA to share insights about the #HumanExperience. Our agenda will be diving into all things #PatientExperience and #CustomerExperience – exploring rising trends and the role of AI in care experiences. We can't wait to continue the conversation with our clients, partners, and industry experts from across the country: https://lnkd.in/gcxp7_iA
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We’re delighted to share the news that Darryl Wills is joining the Press Ganey team as our Market President of Member Experience! Darryl brings over 15 years of experience and knowledge in healthcare operations, value-based care, medical analytics, and payer solutions. As we strive to improve access and quality of care, Darryl’s passion and track record for improving patient experiences by analyzing the member journey is invaluable. Darryl’s leadership and collaboration will be an integral part of strengthening Press Ganey’s innovative presence in the member experience space. Please join us in extending a warm welcome to Darryl!
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Forget to send us your speaker abstract for #HX25? Good news—you still have time! ⏳ The new deadline is Monday, August 12. Human Experience healthcare is about coming together through a single platform that connects all people, processes, and technologies to lay the foundation for holistic improvement. And that’s why we want you to share your voice and help shape the conversation! Don’t miss your chance to join our lineup of speakers: https://lnkd.in/gZ-49KYH
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The equation is simple, and the solution is imperative to improve patient experiences. The Press Ganey PSO + AI = Equitable safety work That’s how we identified 1,900 safety events involving patients with disabilities and aim to close gaps in safety as a result. Check out the latest article from Becker's Healthcare to see how we’re using this to improve safety across health systems: https://lnkd.in/gx8HSt7D
An overlooked safety improvement area for hospitals
beckershospitalreview.com
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Healthcare is a team sport, and we’re glad to have some of the best teammates in the industry. That’s why we’re thrilled to announce our extended partnership with Compass One Healthcare. We will continue to work together to elevate patient experiences by establishing industry best practices and developing solutions to support key areas of care. It’s going to be a busy few years, but we look forward to all the great work we’ll do together! Check out our team stats over the years: https://lnkd.in/gbHrVkHP
CompassOne Healthcare :: Compass One Healthcare & Press Ganey Announce Renewed and Extended Exclusive Partnership
compassonehealthcare.com
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We’re thrilled to announce an exciting new addition to the Press Ganey team! Sheeza Hussain joins as our new Market President of Enterprise, bringing her experience and passion for transforming the healthcare experience. Sheeza has a diverse background in software development, product management, commercial marketing, sales, and general management. Sheeza has pioneered innovative approaches to digital transformation in healthcare, forging strategic partnerships across hospitals, health systems, payers, digital health organizations, and pharmaceutical companies. Sheeza joins Press Ganey as a true partner to healthcare innovation and we’re excited to improve the human experience in healthcare under her leadership. Congratulations and welcome, Sheeza!
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