At Speridian Technologies, we're at the forefront of integrating intelligent systems to elevate business strategies. Our recent poll reveals fascinating insights into what our community values most in chatbot features. Here's the breakdown: Instant Support & FAQ Handling – 35% Conversational AI – 35% Data Collection & Analytics – 27% Seamless CRM Integration – 4% This highlights the people who envisage further augmentations in Instant Support & FAQ Handling and providing immediate, accurate responses and maintaining a natural, human-like interaction within Chatbots. Meanwhile, 27% of you believe that Data Collection and analytics are crucial to driving informed decisions and optimizing customer engagement. Only 4% see Seamless CRM Integration as the top priority. Your insights are invaluable as we innovate and expand our solutions to better serve your needs. We deeply appreciate your participation in the poll and look forward to sharing more updates with you. Thank you for shaping the future with us! #Chatbots #AI #ML #Tech #Innovation #Poll #Data #Analytics #PollResult Link to the Poll Question: https://bit.ly/4dfJgOD
Speridian Technologies
IT Services and IT Consulting
Albuquerque, New Mexico 97,518 followers
Business Focus. Technology-fueled Innovation. Delivery Excellence.
About us
As a global business and technology solutions provider, Speridian's business and technology experts help clients modernize their businesses through Digital Transformation. Headquartered in Albuquerque, NM, with regional offices across the globe, Speridian has been at the forefront of CRM, ERP, HR, CX Innovation since 2003. Our Next-Gen Solutions Practice combined with our partnerships with leading innovators such as Oracle, Microsoft, Salesforce, Amazon, UiPath, Evolution AI and Adobe has led to our proven track record of solving the most pressing business problems with our unique, industry-based 3-pillar approach: (1) business focus, 2) technology-fueled innovation, and 3) delivery excellence. Our client list includes: H&R Block, Excellus, UPH, Presbyterian, MD Anderson Cancer Center, Victaulic, Sprint Canada (Rogers), TELUS, GHQ of UAE Armed Forces, Abu Dhabi Judicial Department, Dubai Municipality, DU, ITS, Zane, etc. Talent Pool Speridian has regional presence globally across the Americas, Middle East, Singapore, India and Pakistan. Speridian handpicks experienced professionals to fill the senior positions and recent graduates from some of the world’s most prestigious universities.
- Website
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http://www.speridian.com
External link for Speridian Technologies
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Albuquerque, New Mexico
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Siebel CRM, Oracle SOA, Healthcare Solutions, Oracle Fusion, Enterprise Mobility Solutions for Smartphones and Tablets, Oracle Open UI, MDM, Application Integration, Systems Integration & Application Development, and Infrastructure Management Services
Locations
Employees at Speridian Technologies
Updates
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#Government agencies can #streamline operations, #transform service delivery, and #engage citizens more effectively by leveraging an easy-to-use, intelligent, low-code case management platform like #CaseXellence. This robust platform enhances case management with advanced features like workflow #automation, real-time reporting, and secure #data management. Its customizable modules cater to various public sector needs, ensuring seamless integration and improved service delivery. By adopting #CaseXellence, agencies can reduce administrative burdens, improve decision-making, and provide better citizen services. With CaseXellence, you can transform your operations and engage with citizens more efficiently. Experience unparalleled performance in managing complex cases effectively. Discover how #CaseXellence can revolutionize your organization today! https://lnkd.in/gixdbP3D #Gov #Tech #Efficiency #DigitalTransformation #CitizenEngagement #CaseManagement #Innovation #LowCode
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In the modern #business landscape, integrating essential tools is crucial for #streamlining operations and enhancing #efficiency in organizations. Salesforce and #Jira are two leading platforms in customer relationship and project management, respectively. Speridian Technologies, as a Salesforce consulting partner, offers a comprehensive suite of services to help businesses seamlessly integrate #Salesforce and #Jira. With expertise in #digital and #cloud technologies, Speridian's team can provide customized solutions tailored to your specific business needs. By integrating these systems, businesses can create a seamless workflow that enhances communication, boosts productivity, and elevates customer satisfaction. Explore this blog by Speridian Technologies where we list the benefits of Jira and Salesforce integration, highlighting how this powerful combination can optimize business processes and foster better collaboration. Discover how this integration can be a game-changer for your organization, driving success and delivering superior customer experiences. Click here to read the full blog: https://bit.ly/3ykbVDd #Tech #Digital #BusinessEfficiency Salesforce Partners #Integration
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The complexities of traditional paper-based case management can slow down many processes within public sector agencies. With the rise of modern #justice and #public safety case management platforms (#CMS), these challenges can be addressed through digital transformation. Advanced tools like #CaseXellence can #streamline case management and #transform court processes, ensuring seamless access to critical information and reducing administrative workloads. This blog by Speridian Technologies explores the substantial benefits of adopting these technologies, showcasing how solutions like #CaseXellence are revolutionizing the judicial and public safety sectors for a more #efficient and effective justice system. Read the full blog here: https://bit.ly/3M0sgjj #JusticeTech #Tech #Digital #CaseManagement #PublicSafety #DigitalTransformation #Legal #Innovation #CaseManagement
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Happy Monday, LinkedIn Family! #Chatbots have transformed how businesses interact with customers, offering #seamless and #efficient communication channels. At Speridian Technologies, we recognize the potential of these intelligent systems to elevate business strategies. By leveraging advanced chatbot features, companies can not only enhance customer experiences but also optimize their efforts. As we #innovate and #expand our solutions, we’re eager to gather your perspective on what makes a chatbot truly effective. We've created a poll to understand which feature you consider the most crucial. Your feedback will guide us in delivering top-notch solutions that cater to your needs! Please take a few seconds to answer the Poll Question below: Which chatbot feature do you think is most crucial for improving business strategies? #AI #ML #tech #innovation #poll #linkedinpoll #pollquestion #data #analytics
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#Government agencies increasingly leverage #AI and #automation to enhance their case management systems (#CMS). These technologies are proving to be transformative, from AI-driven chatbots that offer around-the-clock support to predictive analytics that optimize resource allocation. The result? More #efficient workflows, #improved citizen interactions, and better compliance with regulations. At Speridian Technologies, we recently conducted a poll to understand how these innovations are perceived in government case management solutions. The results were telling: 53% of respondents believe that the most significant benefit lies in streamlining workflow automation, while 33% emphasized enhancing citizen interactions. Ensuring regulatory compliance was chosen by 13% of participants, and surprisingly, none focused on improving resource allocation. These findings highlight the relevance of our state-of-the-art case management platform: #CaseXellence. With its advanced #AI and #automation capabilities, CaseXellence is designed to #streamline processes, #transform citizen experiences, and ensure seamless compliance. Interested in how CaseXellence can elevate your agency's operations? Visit our website to discover the future of government services: https://lnkd.in/gixdbP3D #Tech #Digital #Compliance #Innovation #CaseManagement #Gov #GovTech
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Join us at Booth #536 at the Medicaid Enterprise Systems Conference from August 12 to August 15, 2024, in Louisville, Kentucky! Experience CaseXellence, our low-code Case Management platform designed to enhance healthcare accessibility and delivery. Engage in discussions on Medicaid enterprise system modernization trends and learn how our expertise in client self-service portals, streamlining Ex Parte Renewals, achieving CMS Authority to Connect (ATC) compliance, integrating verification data sources, business process reengineering, and organizational change management has transformed healthcare programs. #healthtech #healthcaremanagement #medicaid
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Unlock the full potential of your business with Speridian Technologies and Microsoft PowerApps! As a Microsoft #GoldPartner, Speridian provides deep expertise in Microsoft Applications and Technology strategy, implementation, and support services across multiple industries and verticals. Our expertise in #PowerApps ensures a smooth and efficient journey from concept to deployment, delivering high-quality, tailored solutions without compromise. Partner with Speridian to revolutionize your #digital landscape and stay ahead in the competitive market. Experience the ease of building intuitive, robust applications that empower your team and drive success. Let us innovate together! https://lnkd.in/gfGeD32m #AppDevelopment #PowerApps #Tech #Innovation #CustomApps #AppDev Microsoft Partner
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Protecting sensitive information is a top priority for #publicsector agencies handling everything from personal identification to complex case details. #Government case management platforms are critical in this effort, offering state-of-the-art #security features to fend off #cyber threats and #data breaches. With tools like encryption, robust access controls, detailed audit trails, and compliance with regulations like GDPR and HIPAA, platforms like #CaseXellence go beyond basic security. They empower agencies to safeguard data, avoid financial pitfalls, and uphold public trust. These solutions provide an exceptional framework, blending #security and #efficiency to ensure government operations are #streamlined and run smoothly and securely. Read our full blog here to learn how Government Case Management Software Handles Data Security and Privacy for Public Sector Agencies. https://bit.ly/3WJEZxf #DataSecurity #PublicSector #CaseManagement #CyberSecurity #GovTech #Gov #Tech #Digital #Innovation
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In today's fast-paced #manufacturing landscape, customer relationship management (#CRM) systems have become indispensable tools. As investment in CRM technology surges, manufacturers seek advanced solutions to streamline complex operations and enhance overall #efficiency. A well-implemented CRM can revolutionize supply chain management, optimize sales processes, and improve customer service, ultimately boosting #ROI. This blog by Speridian Technologies explores the top five benefits of CRM for manufacturing companies in 2024, highlighting how this technology can transform your business. Discover how #Speridian's expertise in CRM solutions can help you harness these benefits to achieve operational excellence and sustainable growth! Click here to read the full blog: https://bit.ly/3SuLuS2 #ManufacturingCRM #CRMBenefits #Innovation #Tech #Digital #CustomerExperience #CustomerRelationshipManagement
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