Here are 5 reasons why combining unified communications and contact center solutions makes sense.https://bit.ly/3WAEfJC
Vonage
IT Services and IT Consulting
Holmdel, New Jersey 123,931 followers
Communications APIs. Unified Communications. Contact Centers. Now we're talking.
About us
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in 2001 and became a wholly-owned subsidiary of Ericsson in 2022. Vonage is headquartered in Holmdel, New Jersey. We hope you'll join the conversation with us and welcome your feedback. However, we reserve the right to remove comments that are offensive, abusive, spam, or third-party advertisements.
- Website
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http://www.vonage.com
External link for Vonage
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Holmdel, New Jersey
- Type
- Public Company
- Founded
- 2001
- Specialties
- UCaaS, CPaaS, CCaaS, Cloud Communications, Unified Communications, Communication APIs, Contact Center, Call Center, Mobility, Office Phone Systems, and Conversational Commerce
Locations
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Primary
101 Crawfords Corner Rd
Suite 2416, 4th Floor, Building #2
Holmdel, New Jersey 07733, US
Employees at Vonage
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Mike Bode
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Ed Wooller
Accelerating the business world’s ability to connect customers and colleagues, via all their communication channels
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Dave Bukovinsky
Product Management Leader | SaaS B2B | Contact Center | Customer Engagement Solutions
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Joy Guharoy
Strategic Solution Sales Specialist - CX | AI | Digital Engagement | CRM
Updates
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LLM + ML + NLP + gen AI AND context awareness?!? Uh, you need to meet your AI copilot now. https://bit.ly/3LUsuJ5
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How can you boost staff efficiency and improve patient care? A healthy dose of cloud communications. https://bit.ly/3M1kGoA
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AI in the contact center is an area of focus where we’re seeing increased need and adoption, which is scaling out to the channel. Kristy Thomas joined the main stage at #TelarusPartnerSummit24 to share the latest trends.
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Working with Vonage, Kredivo Group implemented our Messages API to boost the ROI of its notifications programs versus using voice calling alone. Here's how. https://bit.ly/3WP1jFJ
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We're delighted to help meet the needs of brands and consumers with the WhatsApp Business Calling API and the Vonage Voice API to drive more engaging and seamless experiences. https://bit.ly/46tyPEJ
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Unified communications over here. Contact center over there. Inefficiency everywhere. Let’s fix it. https://bit.ly/4fEny8O
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Discover the power of three: WhatsApp, AI, and conversational commerce. Read on. https://bit.ly/3WrrJMm
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Diagnosis: Inefficient front-desk performance. Treatment: Vonage Business Communications solutions.https://bit.ly/3SS6oeb
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Kristy Thomas, a well-known and prominent leader in the Channel and cloud communications sector, was named Senior Vice President of Global Channels and Alliances. https://bit.ly/3LL8qbW