XOi

Technological transformation within field service has exploded in recent years. What was a paper-based industry only a decade ago now finds itself at the forefront of innovation. As organizations eagerly trial new solutions and tech stacks grow more complex, many service leaders are seeing episodic challenges emerge among their most important assets – their field service teams. According to the 2023 Voice of the Field Service Engineer survey, 38% describe the volume of communication received on their mobile device as excessive, and 48% report having to spend too much time on their mobile device when out in the field. While technicians are open and willing to embrace technology, they are also running up against “app fatigue”. Streamlining your technology – and effectively involving the frontline in the process – to enable a single pane of glass on the jobsite has never been more critical. Join the inService™ Podcast Live on Thursday, July 18th at 12PM ET as hosts John Carroll and Gerardo Pelayo, Ph.D. tap into the expertise of our guest, C. Aaron Salow, Founder and CEO of XOi . Aaron will talk about how #service leaders can create a singular experience on the jobsite that enables technicians to find support and capture necessary information without requiring extra touchpoints and navigation between solutions. He’ll also discuss how to build a use case and engage stakeholders to make the single pane of glass a reality. Aaron Salow, Founder and CEO of XOi, launched his Nashville-based business to help field service companies overcome a formidable challenge: a glaring shortage of skilled trade workers. This passion led him to create a system of intelligence for technicians and service teams to ensure work quality and effective asset management. Powered by AI-driven insights, XOi enables contractors, OEMs, and distributors to make informed decisions based on data captured and enriched from each job. #ai #ar #singlepaneofglass #technology #fieldservice #oem #aftermarket #podcast

Technological transformation within field service has exploded in recent years. What was a paper-based industry only a decade ago now finds itself at the forefront of innovation. As organizations eagerly trial new solutions and tech stacks grow more complex, many service leaders are seeing episodic challenges emerge among their most important assets – their field service teams. According to the 2023 Voice of the Field Service Engineer survey, 38% describe the volume of communication received on their mobile device as excessive, and 48% report having to spend too much time on their mobile device when out in the field. While technicians are open and willing to embrace technology, they are also running up against “app fatigue”. Streamlining your technology – and effectively involving the frontline in the process – to enable a single pane of glass on the jobsite has never been more critical. Join the inService™ Podcast Live on Thursday, July 18th at 12PM ET as hosts John Carroll and Gerardo Pelayo, Ph.D. tap into the expertise of our guest, C. Aaron Salow, Founder and CEO of XOi . Aaron will talk about how #service leaders can create a singular experience on the jobsite that enables technicians to find support and capture necessary information without requiring extra touchpoints and navigation between solutions. He’ll also discuss how to build a use case and engage stakeholders to make the single pane of glass a reality. Aaron Salow, Founder and CEO of XOi, launched his Nashville-based business to help field service companies overcome a formidable challenge: a glaring shortage of skilled trade workers. This passion led him to create a system of intelligence for technicians and service teams to ensure work quality and effective asset management. Powered by AI-driven insights, XOi enables contractors, OEMs, and distributors to make informed decisions based on data captured and enriched from each job. #ai #ar #singlepaneofglass #technology #fieldservice #oem #aftermarket #podcast