Brian Crumpley

Los Angeles, California, United States Contact Info
2K followers 500+ connections

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About

Experienced Data Manager with a demonstrated history of working in the internet industry.…

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Experience & Education

  • Evite

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Licenses & Certifications

Honors & Awards

  • Omni Channel Customer Experience Award

    Frost & Sullivan

    The CSE Recognition Program honors organizations and individuals that are breaking new ground in customer service excellence

  • 2016 Customer Service Department of the Year - Consumer Products

    The American Business Awards

    Dollar Shave Club, Venice, CA: Member Services: The Strategic Front Line of the Dollar Shave Club Brand

  • Forrester Groundswell Award

    Forrester

    Using a community of 200 teachers and 100 parents, we embarked on a 10-week collaborative process to talk to members about how to improve the design of the flyer. The process generated ideas such as including student recommendations and showing interior pages so parents could judge the reading level of the books. Results? The new flyer generated a 3 percent increase in sales in test markets.

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