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It's been a little over six months since my article on Interactive UX Maps was published on Nielsen Norman Group! If you still haven't seen it, check…
It's been a little over six months since my article on Interactive UX Maps was published on Nielsen Norman Group! If you still haven't seen it, check…
Liked by Don Norman
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University of California, San Diego
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Martin Pedersen
Eric J. Cesal on design education: "If generative AI speeds up the process of visualizing and producing designs by a factor of 10, it would be a great tragedy to allow students to use all that increased productivity to indulge their instincts towards all-nighters and self-neglect. Despite the efforts of many design educators to curb these instincts, the culture of self-neglect and exhaustion in design school has proven to be a persistent and difficult problem to solve." https://lnkd.in/eD5NftkV
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Howard Lewis, Ph.D., CPT
As designers, we can use cues, prompts, or indicators to draw learners' attention to important information, concepts, or relationships. Signaling helps appropriately guide focus, reduce cognitive load, facilitate comprehension, and enhance retention. Here are a number of signaling techniques to consider when creating communications, presentations, and learning solutions. What signaling techniques have been most effective in your environment? #InstructionalDesign #training #cognitiveload #neuroscience #instructionaldesign #instructionaldesigners #elearning #elearningdesign
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Jay Vidyarthi 🎴
Finally chiming in on the idea of banning tech for kids (led by Jonathan Haidt's new book). I support evidence-based regulation and movements for ethical design, but I believe education needs to evolve in deeper ways to truly serve this changing world. That’s why I’m more interested in wise education and mental training than I am in outright bans, even if they are necessary in the short term. 👇🏽 more thoughts in the post:
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Martin Pedersen
Eric Cesal on AI: "It gives us new arguments for purging some of the more ossified practices of design culture. What was a frustrating anachronism yesterday may become a liability tomorrow, compromising our ability to train young architects and their ability to continue the profession. With AI, we finally have the means and the motive to get rid of three things traditionally endemic to the educational process: Masochism, Feitshization of the Image, and Design School as Rite of Passage." https://lnkd.in/eD5NftkV
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Morgan Williams
Lunch and Learn with Meld - Exploring service effectiveness Are you feeling the pressure to improve the services you provide? Do you get asked how you can make service delivery more efficient by cutting, reducing, or speeding up delivery? Do you know what those changes would mean to the people you serve, those who work in your organisation, and the consequences to systems and the environment? Join us at Meld Studios as we share some practical and tactical ways for you to get a view of your service today, how you can better understand where there are opportunities for change, and how to forecast and assess the intended and potentially unintended consequences that may flow from it.
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Theresa Ceccarelli, PhD
JUST LAUNCHED | Introduction to Socially Engaged Design Learn about the Socially Engaged Design framework created by U-M experts Shanna Daly, Charlie Michaels, Kathleen Sienko, and Steven Skerlos. This framework strengthens the connection between an engineer's design work and its impact on individuals, societies, and the environment. Don't stop there. 👉 view the catalog of online offerings here > online.umich.edu #EquityAnalysis #HumanCenteredDesign #ProductDesign #DesignModelComprehension #Ideation #engineering #engineer #engineeringdesign #Michiganonline
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Liz Gerber (she/her)
Given the unbelievable pace of AI development, most of the tools we are creating today for creative work will need to be redesigned by the time they are released. This has striking implications for designers including (but not limited to): 1. developing grounded design principles to guide desired human-AI interaction 2. understanding metacognitive processes of creative work 3. developing cognitive models of creative work 4. understanding values around agency, control, and authenticity Many thanks to Adobe incredible Senior Scientist Dr. Mira Dontcheva for inviting me to speak with her team about AI and the Future of Creative Work.
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Heather Crank
“ChatGPT is dumber than it looks That’s not true for a screwdriver. Or a table saw or even a spatula. These are useful tools, but they don’t pretend to be well-informed or wise. They’re dumb, and they look dumb too. That’s one reason that tools are effective. We use them to leverage our effort, but we don’t trust them to do things that they’re not good at. The reason AI language models are dumb is that they don’t actually know anything, the model is simply calculating probabilities. Not about the unknown, but about everything. Each word, each sentence, is a statistical guess. I’ve switched mostly to claude.ai because it’s more effective and less arrogant, but it’s still guessing. If a guess is good enough, you’re set. If it’s not, plan accordingly. In my experience, the most useful approaches to AI are: Ask clearly bounded questions, where you can easily inspect the results. Don’t let AI make decisions for you. Instead, challenge it to broaden your options. Take advantage of the fact that it doesn’t have feelings, and use its honesty to get useful feedback. Don’t ignore AI because it’s dumb. Figure out how to create patterns and processes where you can use it as the useful tool it’s becoming.” -Seth Godin
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Pinar Guvenc
"Designers, now more than ever, need to master system interventions and zoom in on processes that are often skipped, ignored, rushed, or taken lightly. We have to co-create with diverse expertise, lived or learned, and learn how to collaborate with the outcomes we generate. We need to embrace the discomfort of “good-for-now” design solutions, knowing that our outcomes are in recurring need of iteration and adaptation. We must lean into co-design methods to manage bias, decentralize power, and align on shared values to meet our goals. The exponential growth in artificial intelligence is pushing us to adopt these changes faster than ever. It is holding a mirror to all our systems, presenting the opportunity for us to set the problems and learn from how we approach technology, innovate within our approach, and rethink our processes in all industries." SOUR Journal #7 shares our studio's case studies of safe-to-fail experimentation, resilient structures, and unfinished outputs through the practice of co-design. The work here reflects our synthesis of tire burnout marks of technology, and how we cross-pollinate those insights across diverse industries. Thank you Marzia Mortati Richard Buchanan Mariana Braga Fabien Girardin Ian Beacraft Luke Williams Ryan Abbott Chelsea Barabas Donella Meadows Institute Claire Gorman Seth James Saiph Savage for informing and inspiring our research in what's next in design, and welcoming the "5th Order". Enjoy! > https://lnkd.in/eS_etW_v
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Leigh Ann Mesiti Caulfield
The UXPA Boston conference felt really energizing this year. It was so great to see multiple presentations around accessible design and research. It was also wonderful seeing so many familiar faces. Thanks to everyone who attended our talk on building an accessibility team. You can find the slides here: https://lnkd.in/gcTd9wiS #UXPABOS #UXPABOS24
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Vicki Strull
This is a jar of cream to help those who suffer from arthritis. And this is how they chose to seal the jar. Human-centered design puts the user as the focus. I went to a workshop years ago that mimicked how an elderly person experiences the world. We put on thick cloudy glasses and rubber gloves that were too big for us. Then, we were tasked with opening various containers. When I tell you it was hard and frustrating, that would be an understatement. When I look at this packaging, I think about those that are suffering from arthritis and how they would open this packaging. If you are in pain from arthritis, the last thing you can do is perform lots of tiny movements—pinch, lift, twist, and peel—to get into a jar of cream that's meant to assuage your symptoms. The customer-facing on-shelf package design could be perfect on this jar, but the consumer will be dissatisfied with the product and packaging the moment they remove the lid and try to use it. This happens more often than you would think. As a designer, I’m often given a lot of creative freedom on branding and graphics but not as aware of the user experience. That may be siloed to packaging engineering. A cross-functional team is essential for a comprehensive understanding of the user experience. Everyone brings skills and knowledge to the conversation to design a product experience. Designers! How do you approach human-centered design? Has something like this happened to you? How often do you work really hard on a project only to have it derailed by a decision that was completely out of your control? #design #customerexperience
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David Hutchens
Remember when whiteboard videos were a big deal a few years ago? I miss those! Here's one I did 10 years ago when "Circle of the 9 Muses" came out. I created the art assets in Adobe Illustrator, and then imported it into a software that simulates the drawing process. (Can't remember the name. I don't use either of those tools anymore.) I think the messages are still on point. Check it out. #storytelling #visualthinking
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Luciana Pölönen
This is such a great piece featuring Lisa Kay Solomon and one of the critical questions from the episode kept me wondering whether we are MAKING time to ask what is relevant to learners and educators. Are we making time to do what we are supposed to? ❔“What can we do to become more comfortable navigating ambiguity? What skills and dispositions do our students need to develop to face a multitude of possible futures?” ⏩ There is a phrase in English that makes me cringe because it justifies the multitasking and lack of commitment toward one goal: priority number 1… 📍As a designer, leader, and educator, do you make time to think about what your priority is and how your role will impact its success? 💡Regarding the skills and dispositions, what kind of academic/social infrastructure do we have in place to allow the development of such? Also, do people in your team believe in the mission of a system you are putting in place to enable students to develop a language that will help them articulate the future they envision and the future they want to avoid? 🚀 Let's make time to ask questions and act upon them.
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Ashraf Tawakkol
The Truth of Innovation! Great innovations arise from two key forces: 1. Visionary Curiosity: Exploring the unknown, asking "What if?" 2. Problem-Solving: Improving situations, asking "How might we?" The innovation journey: • Scientists, driven by curiosity, create new technologies. • These technologies become more accessible over time. • Entrepreneurs spot opportunities to apply these technologies. • They turn discoveries into solutions that enhance lives. Examples: • Smartphones: Curiosity led to computing advances. Problem-solvers asked, "How might we revolutionize communication?" • AI: Decades of research now powering innovations in healthcare, transportation, and education. Two types of innovation: • Radical: Creating entirely new technologies • Incremental: Improving existing solutions Both are crucial for progress. Where do you fit? • Curious explorer of the unknown? • "How might we?" problem-solver? • How can we better connect these approaches? Share your thoughts on balancing visionary thinking with practical problem-solving! #Innovation #Entrepreneurship #CreativeProblemSolving
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Nicky Clarke 🎶
FINAL EDITS HUMANIZE ✍🏽 Winning machined ways. Machine generated content raises questions about the future role of humans as creatives. Especially artists like writers face a shift that reflects a broader trend in which algorithms increasingly produce well. As our essence of artistry and interpretation grow paramount, we propose a shift in role requirements of the machine intelligence empowered writer. Writers must act more like an editor and focus less on content generation, but more on curating and refining input to, and output from, their well-tuned technology tools. Humanity's essence surfaces in this final edit, signaling a need for writers to adopt more of an editor mindset, but equally important is the enduring significance of human artistry in initial intent and the art of interpretive expression, which remains a constant. The immutable role of human intelligence (HI) remains the driving force behind writing. Ultimately, the human touch in the final edit is paramount, overshadowing all of the processes that precede it. In writing, ends justify means. In ancient times, scribes and editors played a vital role in shaping manuscripts, refining the language, structure, and content to enhance readability and clarity. These early editors were responsible for ensuring that the author's intent was faithfully preserved and effectively communicated to the audience. The advent of printing press in the 15th century brought about significant changes in the editing process. Printed works spread and editors took on a more prominent roles in shaping content, ensuring consistency, accuracy, and readability. The rise of literary movements in the 19th and 20th centuries further influenced the role of editors, with editors often serving as mentors and collaborators, helping authors refine their ideas and polish their work. Generating content with a level of sophistication that was once thought to be exclusive to humans is so last year. We know, first-shots are lacking. Human understanding that editors bring to the table culminate in the "final edit” which plays out the stage in the creative process where editors review, refine, and enhance the content, ensuring that it meets the desired standards of everything from quality to effectiveness. In this context, the principles of editing established by GODS like Jimi Hendrix and ancient scribes remain relevant. Just as Hendrix meticulously crafted each sound of his music as a creator and sound engineer, a dual role unique for his era, editors today must approach their work with this similar dual-hat mindset. Set apart your machine-augmented processes to craft truly impactful works. As we navigate a new landscape of faster content creation, it is important to remember that while technology can speed up both research and production of content, the essence of human artistry remains in intent and expression. We will always be the heart of our creative expression! ❤️🔥 __ #ZeroTrust #Editing
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Tirdad Kiamanesh
🚀 Should We Teach Data Analytics to Designers in School? Reading this article got me thinking: how much statistics and mathematics does a designer need to apply human-centered design principles when creating AI products? Humanizing technology has always been a critical goal of user-centered design, but our traditional tools seem insufficient for humanizing AI. There's much talk about the need to put humans in control and create transparent AI. If that's the case, designers must understand the science behind algorithms—how they work and their impact on people's lives—to play their role in the system, especially regarding equity, diversity, and inclusivity. It is clear that the design world is behind in training UCD designers who can navigate AI design challenges. With my background in science, I see firsthand how much knowledge of mathematics helps me understand the challenges of AI. 🔗 Join the Conversation! Do you think data analytics should be a part of the design curriculum? What other skills do designers need to thrive in an AI-driven world? Share your thoughts below! https://lnkd.in/gxmjMucE #Design #DataAnalytics #AI #Education #FutureSkills #Innovation #HumanCenteredDesign #EthicalAI
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Neeraj Rathee
Why is design education such a mess? It’s all about cognitive skills now, completely ignoring affective and psychomotor learning. We’re churning out book smart data zombies who follow dry methods instead of fostering real creative intelligence. This outdated Cartesian obsession with separating theory from practice has turned a once well-rounded approach, a holistic, well compounded phenomological experience into something bleak and lifeless. And seriously, where are the practice-based PhDs in design? Why no practice-led or practice-as-research programs? Where are novel and unpopular artifacts, experimental prototypes and merky adventures allergic to industrial conventions? Instead, it’s just old theory turned neo-theory, frameworks, reviews, and more ai immersed meta physical theories. It’s like the leaders in design education have tunnel vision. No one bothers to shake things up! Forget being dangerous, designers have lost style! Listen to Bukowski https://lnkd.in/g8ppFqjT
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Edward Eyth
Spent much of my career developing an effective sketch technique to visually communicate design concepts to others. Generating sketches to communicate with AI requires a different approach. I’m finding AI apps are much more forgiving and willing to interpret (or misinterpret) sketches that are simple and less refined, when combined with word prompts. The example below demonstrates how a rough thumbnail sketch concept of a Moorish village in a desert setting was transformed into photorealistic color image options in under 30 seconds. Workflow: Thumbnail sketch > Newarc.ai > Photoshop editing/refinements.
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Adrienne Guillory, MBA
Popular, but not often discussed opinion: It is significantly more fulfilling to support Product Managers/ Owners who "get" the value of User Research and data than those who don't. So this series, at least for now, is dedicated to them. After you watch it, let me know what else we should discuss.
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