“Melissa is extremely detailed oriented, hardworking, and professional. Whenever she worked on projects/initiatives, she put 110% into her work. In a short time at Helpshift, she had accomplished numerous significant achievements, such as building a Customer Support team from scratch and more. As a Manager for Support Team, Melissa trained her team not only to handle all the technical and complex issues but also help CSMs to identify at-risk customers as well as upsell opportunities. Melissa is a very customer-centric individual. She had a deep technical understanding of the solution. With that, she was able to help Success team to come up with best practices playbook for customers. There are so many great things that I can say about Melissa, but I'm afraid that there is not enough space here. I was genuinely amazed by how much Melissa can achieve. With that said, you will be lucky if you get to work with Melissa! ”
About
Last full time position: Customer Support…
Activity
-
Just a reminder for you to join my session at the #AppGrowthWeek2022 event, November 14th at 11:00 am EST, to learn how a holistic attribution…
Just a reminder for you to join my session at the #AppGrowthWeek2022 event, November 14th at 11:00 am EST, to learn how a holistic attribution…
Liked by M C
-
It takes something special to build great teams that have the potential to be very successful. And it takes a good leader to be able to attract great…
It takes something special to build great teams that have the potential to be very successful. And it takes a good leader to be able to attract great…
Liked by M C
Experience & Education
Volunteer Experience
-
Advisory Council Member
One Medical
- 4 years
Health
Member of One Medical’s advisory council that meets regularly throughout the year to provide feedback on new program developments, tools & resources, designs, and general patient experience regarding my One Medical membership.
Recommendations received
39 people have recommended M
Join now to viewOther similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named M C in United States
-
M. C.
Chief Executive Officer at eMSPathLight
-
M. C.
-
Mike C.
-
M C
Operations Manager at FedEx Ground
-
M C
2736 others named M C in United States are on LinkedIn
See others named M C