“Having known Michael D. Brown for many years now, and having been exposed to his guidance from his books, his website and newsletter, I recommend his work to those seeking fresh insights into effective customer service (among other areas). His periodic newsletter provides a constant stream of ideas and strategies to help improve business and staff efficiency. His book, Fresh Customer Service, provided guidance that I still utilize in my day to day operations.”
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The widening gap between employee expectations and outdated compensation practices is costing companies millions. Employees want more than money—they…
The widening gap between employee expectations and outdated compensation practices is costing companies millions. Employees want more than money—they…
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Leaders should review current pay structures for fairness against industry standards and their location, then communicate the transparency plan…
Leaders should review current pay structures for fairness against industry standards and their location, then communicate the transparency plan…
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Michael D. Brown highlights a critical misalignment between employee expectations and corporate compensation strategies, offering actionable…
Michael D. Brown highlights a critical misalignment between employee expectations and corporate compensation strategies, offering actionable…
Liked by Michael D. Brown
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Tomorrow marks my third anniversary as the leader of National Minority Supplier Development Council (NMSDC). I'm getting ready to record my…
Tomorrow marks my third anniversary as the leader of National Minority Supplier Development Council (NMSDC). I'm getting ready to record my…
Liked by Michael D. Brown
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Great opportunity for a strong Senior Mechanical Design Engineer!
Great opportunity for a strong Senior Mechanical Design Engineer!
Shared by Michael D. Brown
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My life's work is investing in people so they are empowered to do their best work. I now have the privilege to do that at ClearPoint Health, an…
My life's work is investing in people so they are empowered to do their best work. I now have the privilege to do that at ClearPoint Health, an…
Liked by Michael D. Brown
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🌟 Celebrating National Intern Day with UPS's incredible interns! 🌟 Today, we recognize the contributions of our summer class of interns who bring…
🌟 Celebrating National Intern Day with UPS's incredible interns! 🌟 Today, we recognize the contributions of our summer class of interns who bring…
Liked by Michael D. Brown
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Asking "Can I trust you?" in an interview may seem unconventional, but it can unlock honest and transparent communication, laying the foundation for…
Asking "Can I trust you?" in an interview may seem unconventional, but it can unlock honest and transparent communication, laying the foundation for…
Shared by Michael D. Brown
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