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Santa Monica, California, United States
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www.sonos.com
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www.robclark.net
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Christoph Frehsee
Parents are scrutinizing brands more than ever. The Toy Association recently reported that nearly one-third of parents say that it’s not enough for brands to simply create a great product - they want to purchase from companies whose values align with their own. When I think about how brands demonstrate commitment to their core values, there are three lenses I look through: 1. How does the company conduct business to offer its products and services to customers? Brands who want to produce ethical products must ensure that their supply chains are sustainable, their labor practices are fair, and that their partnerships are responsible. 2. What impact does the company create in the world through its products or services? At tonies® USA, for instance, we take pride in creating a product we know positively improves the lives of children in an entertaining and educational way. 3. How does a company do good in the world beyond its core business? This one really comes through when brands are clearly going the extra mile. For Tonies, that looks like actively seeking opportunities to support educators, or children’s hospitals. Ultimately, being an ethical company comes down to making sure your actions show an authentic commitment to your brand values. If you can accomplish that, consumers will take notice.
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Rahul Saraswat
As the retail landscape continues to evolve, it's interesting to note the changing dynamics between online and in-person shopping. The recent ranking of America's Best Retailers 2024 shed some light on this, revealing that despite the significant rise in online shopping, over 60 percent of respondents still prefer to shop in person. This indicates that brick-and-mortar stores are still holding their ground. The insights from this ranking highlight the importance of factors such as customer service, quality, and variety of products, as well as store atmosphere and layout. Some retailers are doing a much better job at attracting in-store shoppers than others. For instance, Factory Connection, a family-owned store specializing in discount clothing, secured the top overall spot with a high score of 95.66, emphasizing the significance of customer service. Brahmin, known for luxury handbags, and Cartier, a top destination for high-end jewelry, also demonstrated their strength in customer service and product quality. The ranking serves as a reminder that many customers still place importance on the experience of shopping in physical stores. It emphasizes the significance of offering excellent customer service and top-notch products for retailers to stand out in a competitive market.
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Scott Albright
This one weird trick will get your store 74% more referrals. Our clients have always asked how much more likely a Store would be to get a referral if it added inventory to its profile. Well, we crunched the numbers, and here it is: across all brands, Stores with inventory are 73.6% more likely to get a referral on the Store Locator and 73.3% more likely to receive a referral on the Product Locator. Plus, according to Google, 49% of shoppers check inventory online BEFORE going to a local store. Similarly, when a shopper sees that an item they are shopping for is available nearby, there is almost an 80% chance that they will be in that store in the next 48 hours.
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Rahul Saraswat
Costco is entering the rapidly expanding world of retail media networks. Costco, the third-largest retailer in the United States, is preparing to launch its own retail media network (RMN) to tap into its extensive loyalty membership program and shopper data. Costco's RMN will allow the company and advertisers to deliver targeted ads to its 74.5 million paid household members based on purchasing behavior. As Mark Williamson, Costco's Assistant Vice-President of retail media, stated, "We will not only help you reach a Costco member, but we will help you reach the right members in the right context based on past behavior." Retail media networks have become one of the fastest-growing ad-supported media channels, with eMarketer estimating global ad spending for RMNs to reach $140 billion in 2024. While Costco's entry into this market is later compared to competitors like Amazon, Walmart, and Target, it presents a significant opportunity for advertisers to reach Costco's loyal customer base. Nich Weinheimer, Executive Vice-President of Strategy at Skai, expressed excitement about Costco's RMN, stating that it "offers a unique advantage: the ability to effectively target buyers through membership retail media networks. Costco's extensive data on purchase behavior is nearly unmatched, allowing ads to target loyal shoppers based on their recent purchases, behaviors, demographics, cart sizes, and more." Although Costco is a latecomer to the RMN market, with Amazon holding a 77% share of U.S. retail media ad spend, Costco's large customer base and first-party data provide a significant opportunity for advertisers in the travel, telecom, and other service sectors to reach new, targeted audiences. As Costco continues to develop its RMN, it must collaborate with data companies to create a programmatic ad-buying platform and manage its shopper data and targeting capabilities. #costco #amazon #retailmedianetwork https://buff.ly/3L5PKDs
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Dave Rodgerson
Best Buy may be overlooking the value of a compelling customer experience if their strategy is to rely on the timing of a product life cycle. Most of their merchandise is made up of commodity items. It’s hard to win in that space against online retailers with lower overheads. #AI isn’t always the answer.
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Mustapha E.
All those who know me know my lifelong admiration for Apple’s marketing brilliance. I am constantly fascinated by their ability to create a deeply personal and influential brand experience. Apple's marketing strategies go beyond traditional advertising—they craft an identity that resonates profoundly with their audience. A Duke University study highlighted that subliminal exposure to the Apple logo enhances creativity, underscoring how the brand's association with innovation and creativity influences behavior. This illustrates the true power of branding: it's not just about selling products; it's about shaping identities and fostering a sense of belonging. Apple's mastery in this area sets a benchmark for how brands can deeply connect with consumers emotionally, transforming them into loyal advocates. As an Apple Developer for the past 11 years, WWDC is a highlight of my year. This year is particularly special with the unveiling of Apple Intelligence, Apple's answer to Artificial Intelligence. True to form, Apple has delivered a product that reflects its core principles: powerful, intuitive, integrated, personal context, and privacy. What stood out to me in today’s keynote is Apple's innovation in privacy with their “Private Cloud Compute.” This allows Apple Intelligence to scale its computational capacity and leverage larger, server-based models for complex requests, all while protecting user privacy. Apple Silicon servers ensure your data is secure, processed only to fulfill your requests, and never stored or accessible to Apple. This commitment to privacy is verified by independent experts, setting a new standard for privacy in AI and unlocking intelligence you can trust. Apple once again demonstrates its ability to elevate existing technology, making it more personal and intuitive while maintaining high standards of privacy and security. Kudos to Apple for another remarkable innovation. For those who don’t have an hour to spare for the full keynote, here’s a 2.5-minute video highlighting 18 key announcements from today’s event: https://lnkd.in/dkWQVFfa
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Scott St. Clair, CFI
Today's emerging risks can be daunting, but with the right partner, addressing them creatively is possible. At InVue, we work to align solutions with your culture, strategy, and programs like training and security solutions deployments. Enhance your staff's ability to operate securely by utilizing retail security devices such as InVue's OneKEY ecosystem and Smart Locks. These tools provide additional layers of protection and convenience, empowering your team to enforce security measures and ensure a safe environment for everyone. Learn more about staff training in retail security by visiting our BLOG. #RetailSecurity #StaffTraining #InVue #SecuritySolutions
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Barrie Brown
Excellent Retail Experience without AI My LinkedIn feed is full of AI tips, life saving, business enhancing, time saving, how to improve the customer experience, maximize the value of each customer, etc. For $.04 Ace Hardware in Los Gatos, CA has a customer for life. Received a $10 off coupon for a purchase over $50. Needed to buy some Meat Church Blanco seasoning, etc. When to the checkout with my four items. The new checkout employee informed me that my total was $49.96 and thus ineligible for the $10 discount. I looked around at the impulse buy items and just didn't feel like animal crackers. Then the seasoned employee, next to the newer employee, asked if I had any sale items (protecting the store margin). The season employee then told the other employee to sell me a screw for $.04 thus making me eligible for the discount. They also made sure that i knew that I could buy the screw for $.04. $.04 to save me $10.00. Great experience! Savvy employee taking care of the store and the customer. Try and get an AI powered POS system to make me feel great! And in an ironic twist I have a prompt from LinkedIn to have this post rewritten with AI! #acehardware #customerforlife
24
5 Comments -
Troy Nielsen
The Critical Role of Business Development in Growing Our Business As the CEO and Founder of Nielsen Blinds, Shutters & Shades, I've witnessed firsthand how pivotal business development is in driving our company's growth and success. Here’s why business development is essential for any business aiming to expand its horizons: ➡ Identifying New Opportunities: Business development helps us uncover new markets, customer segments, and innovative product offerings. It’s about constantly seeking ways to enhance our value proposition and stay ahead of the competition. ➡ Building Strategic Partnerships: Collaborations and partnerships have opened doors to new opportunities, resources, and customer bases. Strategic alliances have significantly enhanced our capabilities and market reach. ➡ Enhancing Customer Relationships: Our business development strategies focus on building and nurturing relationships with our customers. Understanding their needs and providing tailored solutions fosters loyalty and drives long-term success. ➡ Driving Revenue Growth: At its core, business development is about generating revenue. By identifying new revenue streams and optimizing existing ones, we achieve sustainable growth and improved financial performance. ➡ Navigating Market Challenges: Business development equips us with the tools to anticipate and navigate market challenges. Whether it’s economic downturns, technological disruptions, or competitive pressures, a robust business development strategy ensures resilience and adaptability. In essence, business development is not just a function; it’s a mindset. It’s about being proactive, innovative, and strategic in driving a business forward. For businesses looking to thrive in the long term, investing in business development is not just an option—it’s a necessity. At Nielsen Blinds, Shutters & Shades, we have always been committed to exploring new horizons and building a future where our business not only survives but flourishes. www.nielsenbss.com
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Rahul Saraswat
"Dark Patterns" are commonly used online. Some retailers employ deceptive tactics to manipulate users into making purchases or sharing personal information. The use of dark patterns is on the rise, and it's time for us to be more aware and cautious when shopping online. Here's a quick summary of some common dark patterns to watch out for: - Bait-and-switch - Confirm shaming - False hierarchy - Forced enrollment - Hidden costs - Misdirection - Nagging - The Roach Motel - Pretend urgency (AKA: FOMO triggering) #DarkPatterns #OnlineShopping #StayInformed
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Rahul Saraswat
Interesting shift in the US online fashion market! According to ECDB, Shein, a fast-fashion retailer from China, has become the third biggest player, surpassing established names like Macy's and Nike. Here's the breakdown: Top Dogs: Amazon and Walmart remain the leaders with apparel net sales of $12.3 billion and $8.9 billion respectively in 2023 (no surprise there!). New Challenger: Shein disrupts the scene with $10.3 billion in sales, specializing in trendy items at rock-bottom prices. They're constantly refreshing their stock, but their business practices have also drawn criticism. Traditional Brands Left Behind: Macy's and Nike follow with $6.4 billion and $4.5 billion respectively. #shein #ecommerce #ultrafastfashion
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Mathieu Kury⚡
Marques Brownlee's review of Humane's product is buzzing. If you haven't seen it (link in the comments), I would categorize his inputs into 3 categories: 1. Pricing / Business Model: While less than 1 minute is dedicated to this in the video... The price tag of $700 + a $24 monthly subscription, is prohibitively high. This gets worse as it relates to the other 2 categories. 2. User experience/feedback (or no consideration for real life use cases): On paper, the Ai Pin.. even if just for early adopters.. seems really fun! But the screen projection is weak in "outdoor" light settings... the battery life, inconsistent... and the device seems to rely 95% of the time on the cloud rather than betting as much as possible on "processing at the edge". 3. Reliability testing: some of the user experience issues could be attributed to a lack of reliability testing. Overheating, inconsistent battery: these are behaviors that show up once you cycle through devices for hours/days. This tends to be a major conflict to any product launch timeline out there. Of course, not throwing additional shade: hardware engineering is hard. Creating an entirely new category, is even harder. I can salute the courage of the Humane team in trying to do both. This is one of the first / most notable - media covered - attempts at "replacing phones" or changing the way we interact with technology in our day to day life. If not commercially successful, I bet this will give ideas to other founders or simply help the Humane team figure out their next gen. What did you think about this device or Marques' review?
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6 Comments -
David Rodriguez
🚀 Struggling to Attract Customers? SRS Has the Solution! 📊 Research shows that 60% of retailers face the challenge of low foot traffic. 💡 With SRS's strategic store designs and layout optimizations, we'll transform your retail space into a magnet for customers. Ready to elevate foot traffic and boost sales? Learn more at www.specializedretail.com #RetailSuccess #SRSExpertise #SRSSolutions #StoreDevelopment 🛒✨
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Rahul Saraswat
Amazon Dominates Home Furnishings Market as Walmart Struggles to Keep Up Amid Growing Consumer Demand for Discounts. 👉 Amazon is becoming dominant in the furniture and home furnishings market, holding nearly three times Walmart's market share. 👉 Amazon's market share continues to increase while Walmart's is declining. 👉 Amazon is doing everything possible to drive up its share of spending in the category, including launching its first-ever "Big Spring Sale" event, offering up to 40% off select home products. 👉 Consumers are looking for deals, as economic challenges limit shoppers' purchasing power, and both Amazon and Walmart have seen success with their savings events. 👉 Walmart is looking to drive revenue in other ways, such as integrating AI features into its app to improve the online shopping experience and selling its AI-powered truck Route Optimization software to other companies. #amazon #walmart #ecommerce #retail #homegoods
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Geoffrey Lachapelle, M.A.
All kinds of doom and gloom about the sales of the Apple Vision Pro now that the sales figures are becoming more clear. https://lnkd.in/g_bnJSrb It's surprising to me that people seem to be holding a technology like this to the same standard as an iPhone and claiming low sales are a failure. That's not the point of this tech. The Apple Vision Pro is a first product launch of this category from Apple for it's users. This is effectively a market test case to ensure the viability of the product and get the user feedback testing. High sales would obviously be welcome, but are they necessary? A great example of this is initial product launch for consumer reactions I'd argue would be the Tesla Roadster back about fifteen years. https://lnkd.in/ggF-jQNU This review resulted in a lawsuit between Tesla and Top Gear (which Tesla lost). Looking at the reviews and sales figures of the Roadster at the time, one could absolutely come to the conclusion that Tesla wasn't going to get anywhere. Now one of the hosts drives their own Tesla. The Vision Pro is a first model launch and the reviews have been pretty broadly amazing, certainly better reactions than the Roadster received back in the day. Should it be considered "dead", or is that just journalistic sensationalism? What do you think? Success story, or ultimately a flop?
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3 Comments -
Brooke Doepke
Brands always want to know, isn't #primeday just for electronics? Not anymore! Since the pandemic we've seen major spending shifts. If you're not on some kind of promotion, your products are sure to lose ground to competition. We've encouraged all categories to take advantage of the massive traffic over the two day event by listing PEDs, Coupons, Best Deals and Lightning Deals, and we've seen some killer results across categories. Adobe states online sales across retailers hits 7.2 bln on Day 1 of Amazon Prime Day. #retail #ecommerce #commerce #ecommnews Voyageur Group Amazon specific results to come.
10
1 Comment -
David Rodriguez
🌟 Ready to Revolutionize Your Retail Space? Here's How SRS Can Help: 🛍️ Elevate the Shopping Experience: Transform your retail store into a destination with our innovative designs and layouts that enhance customer engagement and satisfaction. 💡 Maximize Sales Potential: Our tailored store solutions are strategically designed to optimize product visibility, driving increased sales and revenue for your business. 🌟 Stand Out from the Competition: With SRS, your store will capture attention and leave a lasting impression on customers, setting you apart from competitors and attracting new clientele. 👉 Want to Learn More? Visit our website today to explore our past projects and discover how SRS can transform your retail space! #RetailDesign #StoreDevelopment #ElevateYourBusiness 🏬💼🚀
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Jeremy Padawer
Adult collectors have recently become the #1 demographic in the toy industry, surpassing preschool and 6-11 year old consumers. It's not because the kid's segment is shrinking. 1) Adults are engaging their fandom. 2) Collectors are embracing toys as a viable asset sub-class alongside trading cards, comic books, and original art.... So, it doesn't surprise me that we're hurdling toward the very first MILLION DOLLAR assets within the toy category. Compare toys to comic books where the highest graded grails will smash through $10 million this decade (Action 1, Superman 1, Amazing Fantasy 15 Spiderman debut, Marvel 1, Batman 1, Detective Comics 27)... or compare to trading cards where the highest graded grails will break $50 million (1952 Topps Mantle PSA 10 pop 3 or PSA 8 T206 Wagner pop 1)...or non-sport trading card games (PSA 10 Pokémon Pikachu Illustrator $5+ million, CGC 10 Magic The Gathering Alpha Black Lotus $3+ million)... or even traditional pop art where Warhol's Shot Sage Blue Marilyn sold for $194 million in 2022. Pop culture is no joke. It's investible. I'm not a proponent for putting all of your eggs in one basket. Diversify. Don't put more than 10% of your assets into any one category (other than your personal home). But in a world that seems to agree on very few things, content, fandom and collectibility is widely embraced. Two ideologies can have vastly different perspectives, but agree on pop culture. Pop culture brings people together... And, rare, high grade toys have been under-appreciated as a sub-asset under investment level collecting. I do believe this 1979 Kenner Star Wars Rocket-Firing Boba Fett Mailer J-Slot V2 / 2 Missiles AFA Graded 85+ has a shot to be the very first $1 million action figure. Maybe not this go around... but you never know. 15 days left in the auction and currently at $360,000 with buyer's premium. Oh... and if anyone knows where I can get my hands on a 1969 Rear Loading Beach Bomb in Spectraflame Hot Pink... call me. That's a grail in vehicles, and my best bet for another million dollar item. PS - My opinion. No guarantees in life except for taxes and RIP. ❤️.
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49 Comments -
Logan Abbott
Sonos Enters the Headphones Market: After being rumored for years, Sonos has officially entered the headphones market with its new Ace headphones. "The Sonos Ace wireless over-ear active noise-canceling headphones are specified to go toe-to-toe with the established market leaders from the likes of Apple and Bose, and they're priced to match at $449," reports Wired. From the report: Visually, you get an elegant and notably slim pair of over-ear headphones in either a black or "soft" white matte finish. Thanks to a light 312-gram weight, and with some very well-judged clamping force and a clever hanger arrangement that conceals the hinged yoke inside the body of the ear cups, it means all-day comfort. The combination of memory foam, vegan leather, and stainless steel is equally beneficial where comfort and aesthetics are concerned. Branding is restricted to one ear cup, and it's laser-etched, so it manages to be understated while still catching the eye. Where the Apple AirPods Max shout "look at ME!," the Sonos Ace enunciate it quietly and precisely. As far as performance is concerned, you get all the bells and whistles you'd expect. Wireless connectivity is via Bluetooth 5.4, and they have SBC and AAC codecs, allowing the Ace to be compatible with ALAC and Qualcomm Snapdragon Sound aptX Lossless. Sound is delivered by a pair of custom-designed 40-mm dynamic drivers. Sonos is characteristically coy about frequency response, but from my brief listen at a recent press event in London, they were full-range enough for real bass. Ported acoustic architecture allows for optimum low-frequency extension. Spatial audio is available via those streaming services that support Dolby Atmos and/or Sony 360 Reality Audio, and Sonos' Intelligent Motion Processing with Dolby Head Tracking dynamically follows your head movement to provide an even greater sensation of immersion and envelopment. There are other cool features that most other headphones can't offer, by virtue of Sonos' ubiquity in many homes. At launch, the Ace will interact seamlessly with the Sonos Arc Dolby Atmos soundbar to swap TV sound between bar and phones at the touch of a button. Sonos suggests that compatibility with its other soundbars (Beam, Beam Gen 2, and Ray) is coming soon, along with a new TrueCinema technology that will map your listening space to reproduce your room's characteristics in the sound of the Ace. [...] Read more of this story at Slashdot.
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