Scott Eastman

Text Msgs Have an Open Rate of ~98% 45% of Text are read within 3 Min of Delivery 65% of People Prefer Text over Voice for Customer Care Cuts Straight thru All of the Communication Noise It is Ultra-Efficient Laws and Regulations Will Keep the Noise Out https://zurl.co/zJ4Y

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More accolades for T-Mobile from the latest Open Signal report! We swept EVERY category for overall network experience, with upload speed experience more than 2x faster than AT&T and over 1.5x faster than Verizon. Download speed experience is over 3x faster than Verizon and 2.7x faster than AT&T. We also won in #5GExperience categories including download speed and #5G availability, with our users spending over 5x more time connected to 5G than AT&T users and over 8x more than Verizon. See the full list of the latest wins: https://t-mo.co/4cKOO2W #5GConnectivity

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More accolades for T-Mobile from the latest Open Signal report! We swept EVERY category for overall network experience, with upload speed experience more than 2x faster than AT&T and over 1.5x faster than Verizon. Download speed experience is over 3x faster than Verizon and 2.7x faster than AT&T. We also won in #5GExperience categories including download speed and #5G availability, with our users spending over 5x more time connected to 5G than AT&T users and over 8x more than Verizon. See the full list of the latest wins: https://t-mo.co/4cKOO2W #5GConnectivity

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One of the biggest challenges for organizations and salespeople is the time spent on non-selling activities. In some cases, more than 60% of a rep's time is consumed by manual tasks and swivel chairing from one tool to another... So how does Connectbase help solve this? 🤔 By transforming telecom sales automation and how carriers, TSDs, brokers, and resellers convert prospects into customers. Here's why it's a game-changer: 1️⃣ Slashing sales costs 2️⃣ Saving precious time 3️⃣ Streamlining internal operations 4️⃣ Enhancing customer service with self-service options 5️⃣ Boosting sales team performance 6️⃣ Offering flexible adoption 7️⃣ Integrating seamlessly with existing systems 8️⃣ Eliminating barriers to customer growth When automating tasks like quoting, proposal generation, and ordering paperwork, your sales team can focus on what truly matters - building relationships and closing deals. The result? Faster quote-to-cash cycles, improved customer satisfaction, and accelerated business growth. Are you ready to take your sales automation to the next level? Let's discuss how it can transform your business! #BeFound #ConnectedWorld #LocationTruth

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Do you know that Comcast Business is finding a growing niche in medium and enterprise business customers? "Despite the increasing competitiveness in the SMB market, we are resolute in our commitment to defend our position. For business services connectivity, we achieved a 5% revenue growth, driven by higher ARPU in small business and broader growth in customers and additional solutions for mid-market and enterprise." - Comcast CFO Jason Armstrong Read more in the Lightwave article. #networksecurity #mobile #WiFi #smallbusiness #enterprise #comcastbusiness #iworkforcomcast

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𝗪𝗵𝗮𝘁 𝗹𝗲𝗴𝗮𝗰𝘆 𝗱𝗼 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗹𝗲𝗮𝘃𝗲? 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀, 𝗡𝗼𝘁 𝗝𝘂𝘀𝘁 𝗠𝗮𝗸𝗶𝗻𝗴 𝗦𝗮𝗹𝗲𝘀 As a T-Mobile Enterprise Account Executive, my role goes beyond simply selling products and services. It's about understanding the unique challenges and goals of each customer's business, and providing tailored solutions that drive their success. By taking a consultative approach, I aim to be a trusted advisor and strategic partner, not just a transactional sales rep. The key is to actively listen to the customer, ask insightful questions, and truly understand their pain points and objectives. With this deep understanding, I can then recommend solutions that align with their specific needs, rather than pushing a one-size-fits-all approach. Ultimately, my goal is to foster long-term, mutually beneficial relationships built on trust, transparency, and a shared commitment to the customer's growth and success. It's about being invested in their business, not just making a quick sale. This is the legacy I want to leave – my hope is that my past, current and future customers believe and say that I was a true partner to their business, dedicated to their long-term success. Building genuine partnerships is at the core of how I approach my role as an Enterprise Account Executive. #🆃🅼🅾🅱🅸🅻🅴 #🅱2🅱 #🆂🅰🅻🅴🆂🅻🅸🅵🅴 #🆂🆃🆁🅰🆃🅴🅶🅸🅲🅿🅰🆁🆃🅽🅴🆁 #🅻🅾🅽🅶🆃🅴🆁🅼🆁🅴🅻🅰🆃🅸🅾🅽🆂🅷🅸🅿🆂

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How does DZS leverage predictive and prescriptive AI/ML models and algorithms today to deliver network and service efficiencies at scale? Check out the new blog at the DZS website. For instance, by leveraging our AI-powered software, service providers can analyze an astounding 100,000s messages per second across millions of routers, CPEs, and gateways within their network. Based on these trained data models and advanced algorithms, we are able to produce tens of thousands of insights, all aimed at quickly resolving the issue before it impacts the network or the end-user experience. When compared to other solutions, DZS’s high-performance and open-standards analytics software architecture is highly scalable and is quickly turning into an invaluable end-to-end data strategy tool for many leading service providers. #AI #analytics #broadbandnetworks

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Uncover the benefits of expanding relationships in business to drive down costs and boost productivity. Read our insightful blog post for more details!

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More accolades for T-Mobile from the latest Open Signal report! We swept EVERY category for overall network experience, with upload speed experience more than 2x faster than AT&T and over 1.5x faster than Verizon. Download speed experience is over 3x faster than Verizon and 2.7x faster than AT&T. We also won in #5GExperience categories including download speed and #5G availability, with our users spending over 5x more time connected to 5G than AT&T users and over 8x more than Verizon. See the full list of the latest wins: https://t-mo.co/4cKOO2W #5GConnectivity

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More accolades for T-Mobile from the latest Open Signal report! We swept EVERY category for overall network experience, with upload speed experience more than 2x faster than AT&T and over 1.5x faster than Verizon. Download speed experience is over 3x faster than Verizon and 2.7x faster than AT&T. We also won in #5GExperience categories including download speed and #5G availability, with our users spending over 5x more time connected to 5G than AT&T users and over 8x more than Verizon. See the full list of the latest wins: https://t-mo.co/4cKOO2W #5GConnectivity

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Join Calabrio at #AvayaENGAGE2024! Connect with industry experts, explore innovative solutions, and gain insights that will propel your business forward. Register today with code CALABRIO100 for $100 off! #AvayaENGAGE2024

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Do you have an easy way to spin up (or swap out) contact center AI tools? In Bandwidth's 2024 research report, contact center leaders told us they’re planning to use AI/ML for: ✨ Chatbots ✨ Agent Assist ✨ Translation ✨ Virtual agents ✨ And more! Read all about their strategies: https://bndwdth.co/4bJQskY

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Discover how partnering with a contact center can help your business in adapting to market changes quickly and effectively. #contactcenter #marketchanges

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For most customers, first call resolution and fast service are a top priority. But what makes FCR so important, and how do you improve it? We've got five tips for you.

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Exciting insights for the retail industry! Comcast Business highlights how digital transformation and WiFi analytics can significantly shape retail customer outcomes. By leveraging advanced analytics, retailers can gain valuable insights into customer behavior, enhance personalized experiences, and boost operational efficiency. #iworkforcomcast #retailtech #innovation #WiFiAnalytics

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