Account Executive

Are you an experienced Account Executive with a passion for building and maintaining strong client relationships? Are you ready to take on a pivotal role in a forward-thinking company that values innovation and efficiency? If so, we want you to join our team!

Position Overview: We are seeking a skilled and motivated Account Executive to be the main point of contact for brokers and employers. This role involves managing issue resolution, program administration, and onboarding new clients. With a focus on automating administrative tasks, we aim to allow you to dedicate more time to fostering relationships and providing proactive service.

What You'll Do:

• Be the Go-To Contact: Serve as the primary point of contact for brokers and employers, ensuring client satisfaction and building strong, lasting relationships.
• Resolve Issues: Efficiently handle and resolve client issues, ensuring a smooth and positive experience.
• Manage Programs: Oversee program administration and assist with the seamless onboarding of new clients.
• Streamline Processes: Work with internal teams to automate administrative tasks, allowing you to focus on client service and relationship management.
• Handle Cases: Manage a portfolio of 20-30 cases, delivering top-tier service and support.

What We're Looking For:

• Experience: 5-6 years in an account executive or account manager role, preferably from a brokerage background.
• Knowledge: A solid understanding of broker-client dynamics and experience in managing these relationships effectively.
• Skills: Excellent problem-solving abilities, outstanding communication and interpersonal skills, and the capacity to handle multiple tasks simultaneously.
• Track Record: A proven history of managing client relationships and delivering exceptional service.

What We Offer:

• Competitive Salary: $75,000 - $85,000, based on experience.
• Future Opportunities: Potential for a retention bonus in the future.
• Growth: Opportunities for professional development and career advancement.
• Environment: A supportive and collaborative work environment that values your input and innovation.

Why Join Us?

• Innovative Culture: Be part of a company that prioritizes efficiency and innovation.
• Professional Growth: Enjoy opportunities for learning and career progression.
• Impact: Make a significant impact by enhancing client experiences and outcomes.