Assistant Account Manager

Open position in all True Media office locations including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

We’re looking for a driven, growth-minded assistant account manager to join our account services team. The assistant account manager will be responsible for working with primary account managers and account leadership to ensure consistent, accurate delivery in all aspects of their assigned accounts. An ability to follow through on projects and maintain accountability is critical for this role. Assistant account managers also need to be quick on their feet, excelling in critical thinking and problem solving.

Essential Duties And Responsibilities (other Duties May Be Assigned)

• In conjunction with account leadership, facilitate communication with the client – answering all client emails/chats, sending all deliverables, sending launch confirmations, navigating all feedback and approvals
• Assist in (or lead, as appropriate) development of client meeting agendas, status docs, lead meeting
• Assist in development/presentation of all deliverables (research, media brief, measurement strategy, channel strategy, asset brief, tracking strategy)
• Record and distribute questions and next step outcomes for client meetings
• Attend client-facing meetings and internal team meetings as needed
• Send social preview links and/or OOH proofs and/or print proofs to client for review, facilitate feedback and approval
• Creative asset intake and initial QA
• Assist in monitoring profit and loss, reporting up to twice a year
• Assist in developing budget projections
  
  

Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Three months to 1 year of experience in a marketing or media agency setting
• Ability to develop strong working relationships and work with management and multifunctional teams to respond to client needs
• Excellent follow-through and no hesitation in ensuring accountability across teams
• Desire to learn and grow
• Familiarity with analytics and advertising data
• Problem-solving skills
• Willingness and desire to be a key individual contributor and strong team player
• Strong written and verbal communication skills, presentation skills along with cross-company and partner collaboration skills
• Ability to be clear, concise and effective in communication
• Capability to work proactively under pressure and handle multiple ad hoc requests
• High level of comfort escalating and presenting key issues to account leadership and agency management
• Experience collaborating with cross-functional teams
  
  

Education

• Bachelor's degree from a four-year college or university, degree or concentration in advertising, marketing, or communications preferred
  
  

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Philanthropy: True Giving (Includes volunteer time and 100% company match for employee donations to agency charity)
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 3% match
• Work/life benefits, including mental health and wellbeing support
• Robust Paid Time Off program, increasing with years of employment
• Paid holidays, including agency closing Christmas Eve-New Years Day