We are looking to hire a Business Analyst to join our Program and Operations team supporting Ship With Amazon (SWA). This is a great opportunity to join an entrepreneurial business that is growing at an incredible pace! You will be part of the core team focusing on end-to-end network expansion, automation for scalability, optimization, and profitability as we build out our operations across all legs of the supply chain (First, Middle, and Last Mile).
The ideal candidate will be a self-starter who is comfortable working with large complex datasets, possesses strong analytical skills, and is an effective communicator. In this role, you will support the operations team by establishing new data sources and metrics, developing analytical insights through reporting, and understanding existing challenges with data and how they can be presented differently to influence change to deliver against key business goals. This role works closely with operations and business intelligence teams. As this position involves regular interaction both technical and non-technical leaders from the peer to VP level, you need to be comfortable communicating at all levels whilst working with various cross functional teams.
Key job responsibilities
Develop metrics, data sources, and promote data accuracy within operational reporting.
Partner closely with Business Intelligence teams to update logic, spot errors, and create user-friendly formats of routine reports.
Understand operations and how data can improve our service to customers.
Support the S&OP, Network Design, and Network Performance verticals within operations to automate manual efforts, address data gaps, and enhance stakeholder data consumption.
Build and own a roadmap of Ops analytics projects coordinating prioritization and resources with internal and external project owners.
Travel 10% each quarter at max.
We are open to hiring candidates to work out of one of the following locations:
Atlanta, GA, USA | Bellevue, WA, USA | Nashville, TN, USA
Basic Qualifications
Bachelor's degree
Experience with SQL
5+ years experience in business analytics
Experience defining requirements and using data and metrics to draw business insights
Strong proficiency generating data insights utilizing data visualization tools such as Tableau, Quicksight, PowerBI, etc.
Preferred Qualifications
MBA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2671519
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
General Business, Management, and Strategy/Planning
Industries
Software Development
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