Dir. Facilities

Under general supervision of the General Manager, manages, directs and coordinates the activities of facility and ground maintenance and repair staff as well as managing and coordinating major repairs, renovations, or new facilities projects of the Rose Gaming Resort.

Essential Duties And Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Establishes effective communications to maintain a constant flow of information downward, upward, and laterally, and establishes an atmosphere that ensures a favorable gaming experience for players. Manages internal expectations to include but not limited to technical engineering direction on projects for feasibility, specifications, systems analysis, design reviews, construction, budget schedule, quality control processes, commissioning, and documentation for continued operations on all facilities.
• Performs daily walk-throughs (interior and exterior) of casino property identifying, addressing, and correcting deficiencies to ensure standards are maintained in facility maintenance and appearance.
• Manages the day-to-day maintenance operation of the property to develop an environment that creates an exciting fantasy world of fun, chance, and possibility for our guests and team members
• Adhere to, and enforces, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
• Models, promotes, monitors and assures workplace safety throughout the property
• Supervises Supervisors with executive and administrative direction and control to maintain reliability, functionality, and efficiency of built environment
• Plans, organizes, directs, and controls all construction and special projects performed with in-house forces and/or outside contractors
• Ensures procurement guidelines are followed in the sourcing of goods or services
• Ensures that proper maintenance practices are followed on key operating equipment of the facility and schedules the timing of maintenance or upgrade work with the appropriate internal and external resources.
• Assists with property needs analysis and makes recommendations for corrective measures.
• Coordinates contractor work for maintenance projects and other renovation needs.
• Performs other special projects and duties as assigned.
  
  
  

Supervisory Responsibilities

Directly supervises multiple management and supervisory staff members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills/ Requirements

• Bachelor's Degree in Engineering, Facilities, Construction Management or related field preferred.
• Eight (8) years of facilities management experience preferably within a hospitality environment supporting 150,000 sq ft or more.
• Five (5) years of increasingly responsible supervisory and management experience.
• Five (5) years of successful experience as a supervisor or manager, caring for a multi-building commercial (not residential) property and experience operating chiller plants. In this context, cared for means that candidate has had direct responsibilities and demonstrated success with maintaining HVAC, plumbing, electrical, fire and life safety systems- required
• Three (3) years of successful experience with 4000 amp or greater electrical service in a 24/7 environment that also incorporates UPS systems for key activities (IT room) and a back-up generator for the rest of the facility- required
• Record of successful supervision of front-line Technicians for at least five (5) years- required
• Record of successfully supervising or managing a department or business function with increasing administrative responsibilities as measured by meeting budget responsibilities, hiring and maintaining proper staffing levels, ensures staff is trained and qualified in their areas of expertise- required
• Record of success in meeting objectives through directing the work of subordinates- required
• Record of timely completion of projects and work with increasing responsibilities for outcomes in time frames of multiple quarters up to a single fiscal year- required
• Demonstrated capability in learning and applying knowledge in an automated environment. Desirable: has objectively demonstrated Journeyman or Master-level competence in a trade employed in the built environment- required
• Facilities Management certification preferred
• Must possess excellent guest service skills and be a self-starter with the ability to follow up and complete tasks in a timely manner with minimum supervision
• Proficient in the use of computers, Microsoft Office Suite Software and Enterprise-specific programs.
• Must be twenty-one (21) years of age
• Must have a valid and clean driving record
  
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

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