Director, Learning and Development - Remote

About Orsini Specialty Pharmacy

Providing patients with comprehensive and compassionate care since 1987, Orsini Specialty Pharmacy is a leader in rare diseases and gene therapies. Orsini partners with biopharma innovators, healthcare providers, and payors to support patients and their families in accessing revolutionary treatments for rare diseases. Through integrated pharmacy distribution, patient services, clinical management and convenient home infusion services, Orsini delivers customized solutions that simplify how patients connect to advanced therapies. Orsini’s high-touch care model centers on experienced and trained therapy care teams that provide personalized patient care to ensure that No Patient is Left Behind™. Orsini Specialty Pharmacy holds accreditations with the Accreditation Commission for Health Care (ACHC), The Joint Commission, URAC and NABP. Orsini has earned URAC’s Rare Disease Pharmacy Center of Excellence Designation and ACHC's Distinction in Rare Diseases and Orphan Drugs.

Our Mission

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.

LIVE IT Values

At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First

Position Summary

As the Director of Learning and Development, your primary responsibilities include expanding the existing training programs to meet the growing needs of the business. In addition, you will begin to design a knowledge management program that is centered around consistency, accuracy and meeting the needs of the intended audience. This role will require a variety of coordination with key stakeholders and subject matter experts to deliver products that support the business operations.

REQUIRED KNOWLEDGE, SKILLS, & TRAINING:

• You have a high level of experience (5+ years) in a similar or relevant role, developing, and executing learning, product, and knowledge management programs for a high growth business, Healthcare Industry and specialty pharmacy experience preferred.
• Demonstrated expertise in training leadership with direct management of trainer teams, showing a history of developing effective programs, improving team performance, and boosting learning results.
• Highly motivated and flexible in the face of ambiguous and complex problems, taking an adaptive and open-minded approach to new challenges. Able to seamlessly alternate between various tasks and demonstrate resilience when things change.
• Able to thrive in a fast-paced environment with a knack for communicating and collaborating across multiple teams and projects.
• Improving and increasing technical knowledge through training, education, and continued experience.
• Experience using technology to build and maintain knowledge base systems and learning management systems a plus.
• Outcomes focused mind set to determine and deliver an effective knowledge management program.
  
  

ESSENTIAL JOB DUTIES:

• Lead the development, implementation, and promotion of a comprehensive learning and development program and strategies to support the operational needs of the organization, ensuring alignment with business goals and objectives. Create and maintain up-to-date training materials, including manuals, instructional videos, and online learning modules, ensuring content accuracy and relevance.
• Evaluate the effectiveness of training sessions and programs through assessments, surveys, and feedback mechanisms to continuously improve training quality and impact.
• Build and maintain an ongoing continued education program that includes elements not limited to funneling multiple sources of training needs into a single source, prioritizing needs with a multi-user committee.
• Design and manage the yearly roadmap for the training team. Provide direction to the training team for creating and updating content for onboarding, new hire, and ongoing training curricula.
• Develop a strategy to ensure accuracy and accessibility to KM documented processes, tools, and job aids with high quality standards in place. Coordinate the processes for drafting, subject matter expert reviewing, and publishing of all content.
• Oversee and guide a team of trainers in executing training programs, managing strategy development, execution, and assessment, while fostering collaboration to identify needs and equipping trainers for success.
  
  

EMPLOYEE BENEFITS:

• BCBSIL Medical
• Delta Dental
• EyeMed Vision
• 401k
• Accident & Critical Illness
• Life Insurance
• PTO, Holiday Pay, and Floating Holidays
• Tuition Reimbursement