Director of Infrastructure

***********This is onsite everyday**********

PRINCIPAL ACCOUNTABILITIES:

Overall responsibilities are the following:

• Manage IT Infrastructure Network & Systems, people, supervision, scheduling, development, evaluation, and local team.
• Responsible for industrial network competence, virtualization, monitoring & management systems, wireless and endpoint configuration, design and management.
• Competence to evaluate requirements for new infrastructure technologies, services or infrastructure components.
• Implement an approach of addressing reliability, security, performance and infrastructure best practices.
• Manage, deliver and own know how and understanding of inter-system protocols (SQL Connections, RPC, Web Services) and capability to guide, to troubleshoot and isolate issues.
• Strong management skills and demonstrated ability to marshal resources and technologies; communication, scheduling and implementation to manage large- and medium-scale projects.
• Manage priorities and minimize downtime, plan maintenance and upgrades, OS patching and automated configuration changes.
• Mentor team members in technology and network operation, in management of procedures, SOPs and act as an escalation point for complex issues.
• Collaborate with internal and external engineers, with Managed Service Providers (MSPs), and IT vendors to ensure the smooth operation of IT infrastructure.
• Strong leadership and team management skills.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

• Education – Engineering degree and certification in Project management, Information Technology, Software engineering or related discipline is preferred.
• Experience – Minimum eight (8) years of technology infrastructure management, management of people and function. Project management experience.
• Skills – following are strongly desired/critical:

1. Competent in Infrastructure Systems - VMWare technologies, vCenter, vShpere, Windows technologies, ADFS and Group Policies.
2. Strong experience in Infrastructure Network, switching concepts, spanning tree, VLAN concepts, interior and exterior protocols. Experience with SDWan, concepts and capabilities.
3. WAN, Firewall concepts and architectures, IPS as well as remote access methods.
4. Cybersecurity practices and technologies, 3rd party security providers.
5. Proven experience in configuring and managing network infrastructure and security solutions, including Palo Alto, Cisco, Meraki, Zscaler and Fortinet.

• Strong analytical, organizational, decision making, and problem solving skills with focus on the best need for the business and cost containment.
• Ability to work well and communicate, especially under pressure.
• Cisco or equivalent certifications. Cisco Certified Network Professional (CCNP) or Fortinet Certified Professional (FCP) certification is preferred.
• Strong problem solving skills with client focus and methodical approach to troubleshooting.