Director of Project Management

As a Director of Project Management you will lead and manage multiple complex projects involving both internal systems and networking technologies across several geographies to ensure project delivery within timeframe and budget constraints. You will work closely with product management teams to understand business requirements and translate them into technical solutions. The successful candidate will be able to analyze problems, identify root causes, and develop creative solutions.

You must have strong people management skills to effectively communicate and collaborate with cross-functional teams to achieve common goals. Your ability to think strategically, anticipate risks, and proactively address issues will help mitigate potential roadblocks and keep projects on track. Additionally, your expertise in technology solution delivery and problem management will enable you to navigate complex situations and drive results.

About the Role:

In this opportunity, you will:

• Lead and refine project management strategies & methodologies, focusing on customer satisfaction and enterprise software implementation success.
• Provide project insights, reporting and dashboarding to senior leadership.
• Direct the management of the total project backlog, ensuring that project prioritization aligns with customer expectations and company goals.
• Monitor and manage project burn rates, optimizing resource allocation and ensuring financial efficiency across projects.
• Develop strategies to address and restart stalled projects, assessing underlying issues and implementing corrective actions.
• Analyze project trends to predict future challenges and opportunities, adjusting project management practices accordingly.
• Maintain regular communication with customers, managing escalations and ensuring a high level of customer satisfaction.
• Provide strategic consulting to clients on the deployment and effective use of enterprise software solutions.
• Foster a culture of continuous improvement within the project management team, encouraging innovation and best practice adoption.
• Lead the project management team with a focus on professional development, mentorship, and performance management.
• Report to executive management on project performance, risks, customer feedback, and strategic outcomes.
  
  
  

About You:

You're a fit for the role, if you have:

• Bachelor's or Master's degree in Business, Project Management, Engineering, or a related field.
• A minimum of 10 years of project management experience, with at least 4 years in a leadership role managing customer-facing projects.
• Extensive experience with enterprise software implementation, customer escalations, and consulting.
• Strong analytical skills to manage project backlogs, identify trends, and implement strategic improvements.
• Excellent leadership and team development skills, with a proven ability to motivate and guide a project management team.
• Outstanding communication, negotiation, and stakeholder management abilities.
• Proficiency in project management software and tools.
• PMP, PRINCE2, or equivalent project management certification is highly desirable.
  
  
  

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  
  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.