Director Program Management Office

LSG Sky Chefs, is the world’s leading provider of end-to-end on-board products and services.

Mission Statement

At LSG Sky Chefs we are committed to innovation and excellence. We strive to deliver outstanding culinary and catering services to our clients, and we believe our success is built on the talent and dedication of our team. We are seeking a dynamic and experienced Director Program Management Office Leader to join our growing organization and drive our project management strategy to new heights.

Key Responsibilities

Position Overview: The DPMO Leader will be responsible for establishing and leading the Project Management Office, ensuring that all projects align with the company’s strategic objectives and are delivered on time, within scope, and within budget. This role requires a visionary leader with a strong background in project management, excellent communication skills, and the ability to drive a culture of continuous improvement. This position will report directly to our COO.

PMO Framework: Develop and implement a robust PMO framework that supports the intake, prioritization, and oversight of projects across the organization.

Project Intake and Prioritization: Design and manage a streamlined project intake process, ensuring alignment with strategic goals, resource availability, and risk management.

Governance and Oversight: Establish and enforce governance standards, methodologies, and best practices for project management. Monitor project performance, ensuring adherence to scope, timelines, and budgets.

Stakeholder Management: Collaborate with senior leadership and cross-functional teams to ensure project objectives are met and stakeholder expectations are managed.

Resource Management: Oversee resource allocation and capacity planning to optimize project delivery. Identify and address resource constraints and skills gaps.

Reporting and Analytics: Develop comprehensive reporting mechanisms to provide visibility into project status, risks, and performance metrics. Utilize data analytics to drive continuous improvement.

Team Leadership: Build and mentor a high-performing PMO team, fostering a culture of excellence, collaboration, and continuous learning.

Change Management: Lead change management initiatives to ensure smooth adoption of PMO processes and tools across the organization.

Leadership

Ensure that the area of responsibility is properly organized, staffed and directed

Collaborate with peers both within and outside the Operations organizations; support the Executive leadership team with strategic decisions and recommendations

Guide, motivate and develop team members within the PMO function

Plan, implement and control the cost and project budget in the area of responsibility; initiate and steer corrective actions in case of deviations

Knowledge, Skills and Experience

Bachelor’s degree in business, engineering, operations management, or a related field. Master's degree preferred.

Minimum of 10 years of experience in project management, with at least 5 years in a leadership role within a PMO.

Airline Catering, Food processing, or Consumer goods industry experience desired.

Experience in working for PE-owned companies is a plus.

Proven record of accomplishment of leading and delivering successful operational transformation programs in complex organizational environments.

Strong knowledge of continuous improvement methodologies, tools, and techniques, such as Lean, Six Sigma, Kaizen, Value Stream Mapping, etc is desired.

Strong analytical skills and the ability to use data to drive decision-making.

Excellent leadership, communication, and interpersonal skills from shop floor to boardroom.

Ability to travel to various facilities across the United States.

Certifications in PMP, Lean Six Sigma (Black Belt or Master Black Belt) or TPM desired.