Executive Vice President, Property Management

Company

The Company has a 50+ year history of successfully owning and operating well maintained and sustainable affordable housing. The Company’s portfolio consists of approximately 6,000 units and is spread across a variety of Southeast markets. The Company has significant expertise in the redevelopment of properties in its mission to provide quality and affordable homes for its residents. The Company has also been consistently recognized as one of the Best Workplaces in Multifamily.

Position

The Executive Vice President of Property Management will report to the firm’s Chief Operating Officer and is responsible for the direction and supervision of the Property Management Division. The EVP, Property Management will lead in setting and attaining the Property Management Department’s goals. This position will have direct supervision of the Company’s Regional Property Managers and indirect supervision of the entire Property Management Department, including site personnel. The EVP, Property Management is an important member of the Leadership Team that works collaboratively to set company policy and goals and attain operational and financial results. The EVP, Property Management will also be a member of the Investment Committee which helps guide the acquisitions and redevelopments efforts of the Company. The ideal candidate will have a good multifamily property management background with affordable housing and experience in leading teams.

Responsibilities

• Lead, mentor, and develop the team of Regional Property Managers to deliver exceptional service and results while cultivating a strong culture of teamwork and collaboration.
• Set policies and procedures in the management of affordable apartment communities to help drive financial and operational results.
• Manage the annual operating and capital improvement budget process, obtain ownership approval, and ensure that the portfolio is meeting expectations.
• Ensure that the communities operate in an efficient, cost-effective manger to meet or exceed budgeted net operating income.
• Ensure that the communities comply with tax credit, Section 8, and other program, lender, and partner regulations.
• Work closely with internal and external Compliance teams to ensure Compliance standards are met.
• Ensure that the communities are well maintained in accordance with Company and regulatory standards.
• Systematically review and recommend improvements to maintenance programs.
• Identify process improvement opportunities and implement new operating strategies.
• Identify, implement and/or update Best Practices through the creation of guidelines, playbooks, and training documents.
• Work closely with the Acquisition’s and Development Department on re-syndication, renovation, or refinancing within the current portfolio, as well as working on new acquisitions and new proposals for management.
• Coordinate with internal teams during operational setup of new communities and initiate cross functional kickoff meetings as needed to ensure collaboration and successful implementation.
• Participate actively on the Leadership Team which sets company goals and policies; and partner with members of the Leadership Team to lead communication efforts that are transparent and encouraging of open communication, for all levels of the organization.
• Participate actively on the Investment Committee which guides the Company’s acquisition and investment strategy.
• Develop and maintain ethical, professional, and courteous relations internally and externally.
• Represent Company in professional and industry organizations.
• Stay updated on industry trends and best practices.
• Lead special projects including the technology upgrade initiatives.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in business administration, accounting, real estate, or related field from an accredited institution. Graduate degree or MBA in a related field is a plus. Real Estate Brokers License a plus.
• 10+ years of multi-site multifamily property management or operations experience.
• Knowledgeable and experienced in affordable housing programs (e.g., Section 8, LIHTC) strongly preferred.
• Ability to provide, analyze, and use financial data and property operations reports / metrics to draw conclusions, direct property operations, and solve problems.
• Ability to research, analyze, and understand regulatory and compliance requirements to direct property operations.
• Experience in providing construction recommendations for rehabilitation work and capital improvements.
• Ability to provide leadership to all personnel and to model company core values and foster a collaborative team environment in a company culture of excellence.
• Strong experience with operating budgets, capital budgets and P&L responsibility.
• Ability to occasionally travel overnight.
• Comfortable being “on-call” after hours for emergency situations.
• Demonstrated proficiency in Microsoft Office (Outlook, Word, and Excel) a must. Knowledgeable in use of property management and financial software also needed (e.g., Yardi, Voyager 7S, RentCafe).
• Must meet underwriting standards for fidelity bond insurance.
• Must not be on the Denied Participation list issued by the U.S. Department of Housing & Urban Development of other similar federal, state, or local housing agencies.