Food Safety Program Coordinator

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members. As our Food Safety Program Coordinator, you will work with our Operations & Food teams to ensure the highest standards of food safety throughout Ollie. You’re a passionate Quality & Food Safety champion who confidently manages data, interprets metrics, and works with vendors and suppliers on industry best practices. With your expertise, we can continue delivering delicious, safe Ollie food into the bowls of pets everywhere. This role will report to our Director of Food Safety & Quality Assurance and is based remotely in the US. What You'll Do:

• Perform regular verifications of Ollie Food Safety programs, including HACCP, track & trace exercises, and vendor conformance to Ollie standards
• Review and disposition food product based on Ollie’s required food safety and quality testing thresholds
• Maintain FSQA KPIs, coordinate root cause analysis efforts, and inform Ollie Leadership of emerging trends
• Ensure regulatory compliance against 21 C.F.R. 117 for Human Grade Pet Food, sanitary transportation requirements, and retailer requirements for Ollie’s Fulfillment Network
• Manage Ollie Supplier Documentation for all new and existing vendors
• Provide training & support to customer-facing teams on quality and food safety, including dog health and safety related topics
  
  
  

What You'll Bring:

• Bachelor's degree or equivalent experience in food science, animal science, or related field
• 2+ years experience in a food safety, quality, or compliance role
• Exceptional communication skills, both oral and writtenExceptional organizational and analytical skills, including use of Excel
• Strong team player and ‘can do’ attitude – willingness to roll up your sleeves to get the job done
• This is not a checklist, so if you don’t have all of these, apply anyway!
  
  
  

Bonus Points:

• HACCP Certification or equivalent experience
• Experience with pet health needs
  
  
  

What You'll Get:

• Competitive salary and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring pack members!
  
  
  

What We Value: Keeping Dogs At The Heart Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work. Being Courageous And Kind We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together. Setting New Standards We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work. Making Ollie The Best Chapter We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers. If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting. Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.