Global Enterprise Services, LLC (GES)

Hourly 1099 - Web Content Manager

The Web Content Manager supports the creation and publication of web content (text, documents, graphics, etc.) for the FHFA’s public website, www.FHFA.gov . The Web Content Manger ensures the public website provides a great user experience for the intended audiences, by facilitating a useful and user-friendly website for intended audiences.

  • This is a 1099 independent contractor hourly position. Hours will be assigned based on work schedule requirements. *****

Education And Experience

  • Bachelor’s Degree is preferred not required
  • 3+ years of experience in Graphic Design
  • 5+ years of experience Web Content Management Support with posting of news releases, reports, and publications
  • 3+ years of experience with Microsoft SharePoint creating and editing graphics, pages, page layouts, master pages, and lists
  • 3+ years of experience with Microsoft Office Excel, Word, and PowerPoint
  • 2+ years of experience with Drupal creating and editing graphics, pages, page layouts, master pages, and lists.
  • 3+ years of experience with HTML, CSS, jQuery, JavaScript, SharePoint Design, and SharePoint Workflows
  • 2+ years of experience with Universal Analytics Reporting and ability to learn GA-4 Analytics

Responsibilities

  • Manage content on the website by posting/updating newsletter articles, social media, and other program communications to the appropriate place on the website.
  • Prepare and publish content, graphics, and data.
  • Manage operational tasks and project schedules for overall maintenance and functionality of the FHFA website.
  • Coordinate with staff and contractors to ensure the FHFA website complies with required regulations.
  • Coordinate with FHFA managers to evaluate the current structure, operations, and content of the FHFA website, provide recommendations for improvements.
  • Establish relationships, identifying and recommending opportunities for value-added improvements and innovations.
  • Support FHFA website design and ensure that the FHFA website meets the standards for 508 compliance and other federal or agency-specific requirements.
  • Maintain and create technical guidance and policies for FHFA website content.
  • Evaluate and analyze FHFA website statistics and user feedback, provide recommendations to improve the effectiveness of the FHFA website.
  • Create quick-turn, reactive content for opportunistic moments in culture and online.
  • Craft copy in accordance with brand tone and voice guidelines.
  • Work collectively on cross-disciplinary projects.
  • Manage the storytelling behind each creative output to ensure it is clear, concise, and true to the content.
  • Collaborate with other departments to ensure content is useful and consistent
  • Evolve, revise, or redevelop content in response to feedback from internal and external stakeholders.
  • Assist with the creation of policies regarding brand identity standards and guidelines, while helping to inform the evolution and extension of the written and visual identity.
  • Perform other duties as assigned.

Knowledge And Skills

  • Professionalism and great attitude
  • Basic knowledge of ITIL principles
  • SharePoint content management
  • Drupal content management
  • Expert knowledge in responsive web design, typography, color, design style, usability principles, and best practices
  • Professional writing
  • Excellent verbal and written communication skills
  • Working knowledge of MS Office
  • Ability to organize and facilitate planning and demonstrations
  • Ability to track, manage, and ensure project tasks are completed in a timely manner
  • Ability work in fast pace environment

Technical Knowledge

  • Understanding of 508 Compliance (Web Consortium Accessibility Guidelines v2.0 (WCAG 2.0))
  • Highly skilled in creating web pages, updating content, web design, and documentation for SharePoint and Drupal Content Management Systems

Clearance/Citizenship

  • Must be US Citizen
  • Must be able to pass background check
  • Public Trust Clearance is Preferred not required

Travel Requirements

This position will involve minimal travel

Location:  Remote. However, when necessary, for in-person discussions/interviews, work may also be performed at FHFA’s facilities located at Constitution Center, 400 7th Street SW, Washington, DC 20219. When required, onsite workspace at FHFA will be provided.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    IT Services and IT Consulting

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